Best Patient Experience Software in the Middle East - Page 7

Right Appointment© is a comprehensive patient scheduling platform that enables healthcare providers to coordinate the scheduling of both patients and physicians effectively. Additionally, by utilizing the open schedule feature from Physicianvisit.com, healthcare organizations can enhance their appeal to newcomers in the area or those seeking a new doctor or a second opinion. The system efficiently aligns the necessary resources with the scheduling demands of patients, ensuring that their visits to healthcare providers are seamless and timely. This alignment encompasses various essential resources for outpatient interactions, such as the physician, examination room, required equipment, appointment type, and insurance considerations. With its sophisticated scheduling algorithms, the application helps physicians adhere to their schedules, ultimately leading to an improved patient experience. Moreover, this versatile application can function as part of our integrated Omnipresent HIS© system or operate independently for organizations that already have an existing billing framework, making it adaptable to different healthcare environments. Its flexibility and efficiency make it a valuable tool for enhancing patient care and operational effectiveness.

We assist over 300 medical practices in enhancing and boosting their patient cash flow, automating the complete billing process, and elevating patient satisfaction. Collectly is an advanced platform designed for patient billing, functioning as an additional resource for your EHR/PM system. This tool not only enhances and accelerates patient cash flow but also optimizes billing operations after services are rendered while ensuring an exceptional experience for patients across various demographics. With patient financial responsibilities rising annually by 12%, an increasing number of private practices, urgent care facilities, and other outpatient healthcare organizations recognize the necessity for improved methods of collecting patient payments. Collectly serves as a groundbreaking solution for practices aiming to simplify medical billing, enhance collection efficiency, and enrich the overall billing experience for patients. Importantly, the existing EHR/PM practices you have in place can continue unchanged. By integrating Collectly, your practice can thrive in a challenging financial landscape while maintaining familiar operational processes.

Our aim is to ensure that patients can easily locate their ideal doctor and schedule an appointment with minimal hassle. We believe that the patient experience should be pleasant, which is why we are consistently available to assist them in accessing the best possible healthcare services, no matter the time or location. Additionally, we support healthcare providers in effectively managing their practices while enhancing their online reputation. Through our comprehensive end-to-end solution, physicians can not only bolster their digital visibility but also focus on what truly matters: patient care. Patients can quickly find a doctor, arrange a consultation, and address any health-related inquiries. By streamlining appointment management, we significantly reduce the number of missed appointments and ensure a remarkable experience for patients in clinics. Our presence spans seven offices around the globe, enabling the Docplanner Group to operate in numerous countries. This dedicated team is committed to engaging doctors and healthcare facilities, encouraging them to become valued Docplanner clients. Utilizing content marketing and advanced automation tools, we strive to educate and modernize medical practices, making it easier for doctors to adapt to the digital age while enhancing patient care. Ultimately, our mission is to transform healthcare experiences for both patients and providers alike.

Health systems can match patients to the right providers, optimize patient access, and manage data with industry-leading solutions. Our provider search and schedule solutions, built on the Kyruus data management platform, enable health systems to optimize matching between patients and providers; boost patient acquisition and convert; and deliver a consistently positive patient experience at key points of entry. Create a digital presence that is unique with a modern access experience for patients. This allows them to easily find the best care options and book online. By equipping your agents with the necessary technology, you can connect consumers with the best providers via your call center. Providers and staff will be able to see the providers in your network, and patients can leave their appointment knowing that the next one is already booked.

Leaders in Patient Acquisition and Patient Retention. Integrating with your EMR will modernize your patient experience. We will automate and streamline communication from your front staff. With effective SEO and patient recall, you can attract more patients. With complete transparency on ROI, you can evaluate the performance of your marketing efforts. Automated reminders for consultation appointments via email, phone, and text. Tracking marketing revenue and costs of the practice website and its marketing channels. All key performance indicators, leads, and purchased appointments related to rankings, SEO factors, and traffic types are tracked.

If you're looking to establish or enhance your telehealth services, Liquid Payments is here to assist you! We recognize that transitioning your business approach can be daunting, which is why we’re waiving our service fee for the first 90 days. This gesture is our way of allowing you to concentrate on your practice while we handle prompt and efficient payments through our user-friendly mobile patient portal. The Liquid Payments platform is designed to help you lower collection costs, eliminate the need for patient statements, seamlessly integrate with any EMR or practice management system, enhance cash flow, boost revenue, and reduce write-offs. Additionally, we prioritize improving the patient experience by fostering convenience and engagement. If the shift to telehealth feels overwhelming, we will support you throughout the journey. Our committed team is ready to empower you to streamline your payment system in just a few days, allowing your practitioners to devote more time to patient care while ensuring that payments are processed without delay. Moreover, with our efficient solutions, you can focus on what truly matters—providing excellent care to your patients.

Introducing the ultimate platform for dispatching mobile healthcare services, designed to optimize the management of your mobile team while enhancing patient experiences. With Workpath, you can leave behind cumbersome spreadsheets, distracting texts about locations, and overflowing email inboxes. Say goodbye to the tedious task of matching jobs to team members, as Workpath intelligently assigns tasks to those best suited for them. Forget the endless back-and-forth texts asking, “Can you handle this job?” Workpath is specifically crafted for mobile use, enabling you to dispatch tasks, monitor progress, and communicate seamlessly with your team from virtually anywhere. Eliminate the chaos of messaging and email chains, because just like your patients, we understand that results matter. Companies that transition to Workpath see improvements in key metrics while minimizing inefficiencies. By choosing Workpath, you also secure a collaborative partner committed to enhancing your workflow and helping you acquire more business. Ultimately, this innovative solution empowers your team to focus on delivering exceptional care while achieving operational excellence.

Healthfinch® by Health Catalyst offers the Charlie™ application for Refill Management, which integrates medication renewal decision support seamlessly within the EHR workflow, enabling healthcare providers and their teams to enhance the efficiency of prescription renewal processes. By leveraging a sophisticated blend of technology, established protocols, and workflow enhancements, Charlie empowers health systems to improve patient safety and overall experience. Upon receiving a renewal request, Charlie evaluates the patient's chart for pertinent information and cross-references it with over 1,000 established protocols to assess the safety of the renewal. After this assessment, Charlie compiles relevant data from the patient's records and suggests subsequent actions, such as approving the renewal or reaching out to the patient to address any care gaps. The Healthfinch team continuously curates a comprehensive library of medication protocols, ensuring they are aligned with the most recent industry standards and guidelines. Fully integrated into the EHR workflow, Charlie facilitates the safe delegation of renewal requests from healthcare providers to their support staff, streamlining the entire process and enhancing the quality of care delivered. This innovative approach not only protects patient safety but also optimizes the workflow efficiency in healthcare settings.

The patient's experience begins with the scheduling of an appointment in the electronic health record (EHR), which triggers a tailored Curago Workflow that can be customized according to various factors such as the type of appointment, the patient's age and/or gender, the location of the visit, and the chosen provider. After appointments are arranged, patients receive a text message and/or email detailing how to prepare for their upcoming visit, and for appointment types like procedures, this communication may include necessary patient education and step-by-step preparation instructions. You have the flexibility to decide on the timing and method of appointment reminders sent to patients. Once you establish reminders for each type of appointment, Curago takes over by automatically dispatching these reminders whenever appointments are created in the EHR. Furthermore, each reminder can be configured to prompt patients to confirm their appointment via text, and once a patient confirms, Curago updates the EHR to reflect this confirmation, ensuring that patients are not asked again unnecessarily. This streamlined process not only enhances patient engagement but also improves overall efficiency in managing appointments.

The Patient Wait is a smartphone application that is available in the App and Google Play Stores. It is the first healthcare information platform to allow patients to compare urgent cares. It lists urgent cares and emergency departments by proximity, xrays open, days open, contact information, and in-app navigation. Crowd-sourced patient wait time, crowd-sourced Covid testing sites, and crowd-sourced vaccine information. This physician finder is an excellent healthcare information tool that helps patients choose the best and most appropriate healthcare venue for them. The Patient Wait allows patients to make informed healthcare decisions before they arrive at an ER or urgent care.

Meet Liine, an AI-powered platform that simplifies the process of acquiring new patients for healthcare practices. Run your healthcare practice like a healthcare business. All phone and online inquires can be captured in one intuitive platform. Respond to interested leads within minutes, not days or hours. Instantly convert website form submissions to inbound calls. All your marketing and patient acquisition metrics automatically captured. Stop wondering why your practice is growing. With the clarity and conviction that comes from data, you can manage front-line operations. To improve patient experience and conversion rates, implement patient-centric phone messaging. To praise top performers, you can use individual performance metrics. Recognize staff members who book more patient appointments. The scheduling of relevant new patient opportunities is 76% easier for practices.

Enhance both patient experiences and health outcomes while ensuring the success of medical practices in the fast-evolving field of oncology. Canopy’s Intelligent Care Platform serves as a comprehensive suite of interoperable software solutions that integrates seamlessly with EMR and Practice Management systems, allowing healthcare providers to offer superior care to a larger patient base at reduced costs. Boost revenue by maximizing treatment duration and effectively implementing reimbursement strategies, all while improving quality metrics within the practice. Our remote monitoring tools, triage algorithms, and symptom management pathways contribute significantly to better patient outcomes and overall quality of life. Additionally, we optimize incoming call workflows, facilitating better task management and fostering collaboration across various departments and locations, ultimately leading to more cohesive and efficient patient care.

Our proprietary billing solution built specifically around the needs of the EMS industry sets Elevos apart. When a regulation or claim submission format changes, our development team will be on top of it – making system updates as the changes occur. Your business and billing process will never be slowed down by out of date functionality or system maintenance requirements. We strive to give our customers every advantage to elevate patient care by optimizing revenue recovery with technology, expertise, and unsurpassed customer service. A team of dedicated Billing Account Specialists assigned to your account processes all of the day to day tasks of your revenue cycle management. They code the claims, process payments, follow-up on unpaid claims, and assist with your reporting requirements.

Linking patients through their personal television sets. This innovative approach enhances communication and engagement during their stay.

Enable patients to navigate their own healthcare needs and connect with the most suitable services. Our approach assists healthcare providers and systems in attracting new patients while ensuring the satisfaction and retention of current ones through a more consumer-focused experience. This ultimately leads to improved patient involvement and health results, all while streamlining workflows and boosting overall efficiency. Additionally, we support health plans and payers by providing their members with tools for self-service symptom assessment, triage, and clear guidance to identify the most appropriate, convenient, and cost-effective in-network care options. We collaborate with companies in digital health, healthcare innovation, and healthcare SaaS to enrich their digital health offerings with clinically-validated AI chat solutions, ensuring that patients receive timely and accurate assistance in managing their health. By leveraging technology and partnerships, we aim to transform the way healthcare is accessed and delivered.

Caseflow is a specialized solution for managing cases and care pathways, crafted by professionals with extensive industry knowledge. It facilitates both automation and innovation for healthcare organizations seeking effective management of referrals, whether straightforward or complex. With features tailored to the healthcare sector, Caseflow offers interconnected and advanced solutions that enhance the digital experience for patients and yield advantages for all stakeholders involved. Through its robust workflow engine, Caseflow drives operational enhancements across your organization by intelligently automating various processes integral to your operations. The solution allows for efficient management of worklists, teams, users, and information, thereby enabling digital allocation and tracking of tasks. By equipping your staff with essential tools, Caseflow aims to elevate the service provided to clients and patients, while also promoting optimal resource utilization. The adaptable and configurable nature of Caseflow’s workflow engine ensures that your organization can continuously evolve to seize emerging opportunities in the healthcare landscape. This ongoing evolution supports the commitment to improving patient care and operational efficiency.

Utilizing Quincy's digital patient engagement platform can effectively connect in-person care with virtual services, enhancing the overall success of a contemporary medical practice. This platform features a range of tools, including healthcare chatbots, virtual consultations, and secure messaging, which not only alleviate the workload for staff but also greatly enhance the experience for patients. By implementing these intuitive tools, managers and staff can significantly reduce staff burnout by delegating repetitive tasks. Additionally, practices can witness tangible improvements within the first month of implementation, all without needing external IT support. Quincy also supports the growth of healthcare practices, ensuring they can scale sustainably alongside their patient population. Furthermore, it fosters increased patient loyalty by promoting education and engagement, ultimately minimizing no-show rates and bridging gaps in ongoing care. If you're eager to enhance the efficiency of your practice and elevate the patient experience, reach out to QliqSOFT today to discover more about our innovative virtual healthcare solutions. Our team is ready to assist you in transforming your practice.

Clear Arch Health delivers cutting-edge and comprehensive Remote Patient Monitoring (RPM), Personal Emergency Response Systems (PERS), and Remote Life Safety (RLS) solutions tailored for healthcare organizations, empowering providers to meet their objectives of cost savings, enhanced patient experiences, and better health outcomes. The company specializes in user-friendly, complete RPM and PERS solutions that facilitate seamless connections between healthcare professionals and their patients. Our adaptable programs are designed to align with the specific requirements of your organization. By streamlining program implementation, we allow you and your healthcare team to concentrate on what matters most: delivering high-quality, interconnected care to your patients. We pride ourselves on offering competitive pricing, ensuring that you receive the value you seek at an affordable rate. Additionally, we provide private pay options to further accommodate our clients' needs. With our innovative solutions, healthcare organizations can confidently navigate the evolving landscape of patient care.

The CareEco Engine is an innovative, data-driven AI platform that meticulously reviews patient medical records in accordance with AMA guidelines to uncover potential care opportunities. Through automated communication via SMS or email, CareEco facilitates appointment scheduling directly from the patient's mobile device. This seamless process results in a higher number of booked appointments, enhanced patient health outcomes, improved experiences for patients, and increased revenue for healthcare practices. With its features that include automated messaging, an intuitive scheduling portal, and a secure payment gateway, CareEco empowers patients to efficiently book and pay for their appointments. Consequently, this allows your staff to devote more time to patient care rather than administrative tasks. By actively engaging with patients, CareEco ensures they remain within your healthcare network, while streamlined scheduling promotes easier access to essential medical services. In essence, CareEco revolutionizes the way patients interact with healthcare, making it more convenient and accessible than ever before.

CERTIFY Health is a cloud-based platform that enhances the patient experience by streamlining healthcare workflows in an easy-to-use manner. It enables healthcare practitioners to create a smooth and positive journey for patients, effectively tackling the issues linked to manual appointment scheduling and data input. With CERTIFY Health, providers can offer round-the-clock appointment management and quick check-in possibilities via kiosks, tablets, and smartphones, significantly reducing long wait times. Patients benefit from the convenience of filling out digital forms and consent documents online, leading to a more efficient process. The platform also incorporates biometric authentication to guarantee secure check-ins at the reception area. In addition, CERTIFY Health improves revenue management by facilitating real-time co-pay collection directly from patients. It seamlessly connects to patients’ medical records by integrating with top EHR partners such as EPIC, CERNER, iSOFT, and Allscripts, among others. Ultimately, CERTIFY Health stands as a comprehensive solution that prioritizes patient satisfaction while enhancing operational efficiency for healthcare providers.

5thPort serves as a comprehensive digital platform for patient education, engagement, and electronic consent, applicable in various settings including individual medical practices, hospitals, health systems, and clinical research environments. The platform employs high-quality multimedia resources and a teach-back method to effectively educate patients and their caregivers about their diagnoses, treatment plans, and the associated risks and benefits of proposed procedures. Once patients are adequately informed, the digital eConsent feature fosters a more meaningful dialogue with healthcare providers. By utilizing 5thPort, users can expect to achieve notable outcomes including: 1. Saving 15 to 20 minutes during consultations without any extra effort, 2. Improving the overall patient experience, 3. Alleviating patient anxiety on the day of their visit, 4. Encouraging patients to take an active role in discussions about their healthcare with providers, 5. Mitigating nurse burnout, leading to a more efficient and harmonious healthcare environment. In essence, 5thPort not only streamlines the consent process but also enhances the overall quality of care delivered to patients.

Carevive provides a cancer care management platform that is integrated with electronic health records (EHR) to improve patient outcomes across the entire cancer treatment process. This innovative platform streamlines treatment planning by gathering patient preferences, evaluating interests in clinical trials, and tackling both physical and psychosocial challenges to enhance decision-making processes. During the active treatment phase, Carevive supports remote monitoring of symptoms through electronic patient-reported outcomes (ePROs), offering personalized symptom management plans and evidence-based pathways that aim to elevate quality of life and minimize hospital admissions. After treatment concludes, the platform continues to monitor patient-reported late effects and organizes essential care, which includes diagnostic assessments to identify new or recurring cancers. Furthermore, Carevive's analytics provide insights into aggregated patient experience data, aiding in ongoing quality enhancement and contributing to practical research in oncology. This comprehensive approach ensures that patients receive holistic support throughout their cancer journey, ultimately leading to better health outcomes.

IVR Clinical Concepts is a company that focuses on offering technology for virtual clinical trials and solutions for patient engagement. Their products feature electronic patient-reported outcomes and patient diaries, which are designed to enhance data quality by minimizing errors, thereby shortening timelines and reducing overall costs. Furthermore, they provide comprehensive patient recruitment and outreach services that emphasize outreach, pre-screening, and the collection of real-time data. The solutions for subject screening, registration, and randomization are characterized as modular, tailored, adaptable, and customizable. In addition to these services, IVRCC also delivers clinical trial material management solutions aimed at lightening the workload while ensuring greater control, along with eClinical integration services that work to unify data seamlessly. Their chart review services offer insights based on real-world data and clinical experiences. By prioritizing custom, modular, and adaptable solutions, IVRCC strives to enhance the patient experience and maximize the success rates of clinical trials. This commitment to innovation positions IVRCC as a leader in the industry, dedicated to improving the efficacy of clinical research.

symplr Directory is an advanced solution for healthcare organizations to centralize, manage, and maintain accurate provider data across all departments. By offering a single, trusted data profile for every provider, symplr Directory helps reduce errors caused by data silos and improves operational efficiency. The platform enhances customer experience by enabling patients to find the right providers quickly and seamlessly book appointments. Integrated with EHRs, symplr Directory also streamlines workflows for healthcare providers and administrative teams, reducing administrative burden and accelerating reimbursement processes. Additionally, the platform provides actionable insights through robust reporting, clinical taxonomy for better patient-provider matching, and a national provider network that allows real-time enrollment of referring providers. This results in better network retention, reduced patient leakage, and improved patient acquisition and care delivery.

Distinct healthcare practices across various specialties necessitate tailored clinical processes unique to each field. Recognizing the diverse demands of these specialties, Global Products has developed customized versions of MURx to cater to different medical areas. Vitals can be transmitted instantaneously to the relevant healthcare professionals, who receive a dashboard displaying the latest captured vitals alongside the patient's history from the EHR, allowing them to take prompt medical action and offer tele-video consultations if needed. Enhanced collaboration between providers and EHR companies focused on specialty-specific functionalities has the potential to significantly elevate the quality of patient care. Furthermore, implementing specialty-specific EHR systems empowers urgent care facilities to dramatically reduce patient throughput times, ultimately leading to more efficient healthcare delivery. This streamlined approach not only benefits the healthcare providers but also enhances the overall patient experience.