I&B monitoring serves as an observability platform for both IT and business, enabling real-time oversight of infrastructure, applications, and services. By aggregating metrics and events from diverse sources, it creates a cohesive model that facilitates early detection of issues and expedites root-cause analysis. The platform oversees servers, networks, and applications at all operational levels, illustrating service interdependencies and connecting technical performance to business outcomes. Tailored dashboards cater to the specific needs of DevOps, IT operations, and managerial staff. With its smart alerting feature that minimizes unnecessary notifications and integrates seamlessly with Jira for organized incident management, the platform enhances operational efficiency. Key functionalities encompass comprehensive monitoring of infrastructure and applications, service mapping, a centralized metrics repository, pre-configured dashboards, software-as-a-service deployment options, and extensive cloud compatibility. Through I&B monitoring, organizations can bolster their reliability, ensure consistent uptime, and enhance their observability across both technical and business landscapes, ultimately leading to improved decision-making and strategic alignment.