Best Customer Service Software in South America - Page 70

Find and compare the best Customer Service software in South America in 2025

Use the comparison tool below to compare the top Customer Service software in South America on the market. You can filter results by user reviews, pricing, features, platform, region, support options, integrations, and more.

  • 1
    Pointillist Reviews
    Stop using sticky notes and journey mapping tools that fail to reveal the authentic behaviors of customers in their everyday interactions. Our advanced customer journey analytics software uncovers the genuine paths that clients take while interacting with your brand across various touchpoints over time. The real-time analysis of customer behavior directly influences key performance indicators such as revenue, customer lifetime value, churn rate, customer satisfaction (CSAT), and Net Promoter Score (NPS®). Unlike traditional customer analytics platforms, Pointillist allows you to swiftly connect customer actions with business objectives in mere seconds instead of taking days or weeks. Customers now demand personalized experiences that reflect their current preferences and recent engagements, and Pointillist empowers you to connect with them at the best moments along their journey, utilizing the most effective communication channels. This approach not only enhances customer satisfaction but also drives better business outcomes, ensuring that your strategies align with what your audience truly values.
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    Local Measure Engage Reviews
    Engage is a highly personalized and exceptional experience that uses the power of AWS, Generative AI and AWS. Operating clunky, on-premise systems of contact centers is time-consuming and costly. Local Measure's Engage For Amazon Connect is helping contact centers cater to the modern consumer's needs. Engage is a Contact Center as a Service. This means that we handle all updates and improvements. We do not require expensive agent licenses or hardware. Our consumption-based pricing is designed to accommodate businesses of all sizes. To build a brand, you must put your customers first. Engage helps agents better understand their customers and make their lives easier with intelligent AI, features like sentiment analysis and chatbots. Engage includes Voice, Email, SMS and Facebook Messenger, Instagram DM (Direct Message), Twitter DM (Direct Message), WhatsApp, WeChat LINE, and Web Chat.
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    HireVue Coordinate Reviews
    Recruiting teams often find hiring events to be among the most challenging and spontaneous tasks they face. With a plethora of candidates, conflicting schedules, and brief interactions with each individual, the pressure is significant, and a poorly executed event can leave little to show for the effort put in. However, when managed properly, these events can also yield great satisfaction and success. Traditionally, the process of organizing hiring events or assessment centers has involved a tedious and time-consuming exchange between recruiters and candidates. Recruiters must navigate the complexities of accommodating busy candidate schedules, especially those of college students, while also dealing with limited venue space and the availability of hiring managers. This can lead to frustrating scenarios, such as long lines of anxious candidates waiting for their interviews. Although event scheduling software is available to streamline this process, many solutions are either overly complicated or difficult to use. In fact, some HireVue clients have reported spending upwards of an hour just to set up a single hiring event, highlighting the inefficiencies still prevalent in the system. Consequently, the need for more user-friendly and efficient scheduling tools remains critical for improving the overall hiring event experience.
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    ChatbotsBuilder Reviews

    ChatbotsBuilder

    Mobisit

    $10 per month
    ChatbotsBuilder allows you to effortlessly create comprehensive and efficient Facebook Messenger chatbots, which you can utilize for your own purposes or offer to clients at your discretion. Sign up for free to explore the platform, where you’ll discover a user-friendly interface, effective pre-made templates, and thorough tutorials designed to assist you in developing, utilizing, and marketing Facebook Messenger chatbots, giving you a head start over your competitors. For instance, when utilized by a web agency or marketing professional, the chatbot can provide information about services, showcase the agency's portfolio, share contact details, or facilitate quote requests. A restaurant chatbot is capable of independently addressing inquiries regarding hours of operation, location, menu offerings, and even managing reservation requests seamlessly. Meanwhile, a virtual real estate agent can display the latest property listings, respond to questions about pricing and terms, and gather information for appraisals and lead generation. With such diverse applications, businesses can significantly enhance their customer engagement and operational efficiency with these chatbots.
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    PracticeMojo Reviews
    PracticeMojo offers a holistic solution for dental recall and appointment reminders, facilitating effortless communication with patients whenever needed while enhancing loyalty through dental marketing automation. By streamlining patient interactions, we implement impactful marketing initiatives designed to reactivate patients, schedule appointments, and remind them, ensuring your schedule remains full and your practice thrives financially. Patients can conveniently book their upcoming dental visits using their smartphones, tablets, or laptops, which not only saves valuable time for your staff but also enhances overall patient satisfaction. As your practice resumes operations, it is essential to have a robust dental communication system that integrates seamlessly with your practice management software for optimal efficiency and effectiveness. With PracticeMojo, you gain access to automated reminder messages, tailored marketing campaigns, and virtual tools that simplify your workflow. Furthermore, this solution aids in boosting practice revenue and minimizing no-show rates through its automated communication features, ultimately contributing to a more successful dental practice. Embracing such innovative tools can significantly transform patient engagement and streamline your operational processes.
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    WWS Customer Management Reviews
    WWS Customer Management is a comprehensive solution aimed at equipping banks with the necessary technology to bolster and refine the role of their branches in fostering customer relationships and loyalty. Achieving this objective involves creating a more engaging in-branch experience through tailored interactions, whether via self-service kiosks or with staff members. From the instant visitors, including both customers and potential clients, enter the branch, they receive unwavering attention, which significantly boosts customer satisfaction and retention rates. In the banking sector, branches encounter a myriad of challenges as they strive to reduce operational expenses while enhancing their engagement with customers to be more effective and efficient. This need arises during a period when customers are increasingly selective and demand a cohesive, fluid omnichannel experience. The WWS Customer Management solution serves as a strategic approach to tackle these issues by improving how branches welcome and assist visitors, ultimately leading to a more personalized banking experience. By focusing on these enhancements, the solution not only addresses current challenges but also positions branches to better adapt to the evolving expectations of their clientele.
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    Starmind Reviews
    Introducing Starmind: an innovative platform that seamlessly connects every employee within your organization to the most relevant knowledge available, powered by artificial intelligence and accessible in real-time. Unlike other solutions that merely document information or facilitate communication, Starmind takes it a step further by leveraging proprietary AI to create a dynamic network of expertise and knowledge, ensuring that your teams consistently have access to the most precise and current information. This streamlined platform provides on-demand answers, up-to-date insights, and specialist knowledge, allowing your teams to concentrate on what truly matters. By effectively interpreting the existing data within your organization, Starmind’s advanced AI evaluates the countless data points generated by your teams each day and utilizes that analysis to construct a real-time repository of your organizational knowledge. As questions are directed to the most qualified individuals, the result is high-quality answers delivered swiftly, fostering a more efficient and informed workplace. This approach not only enhances productivity but also cultivates a culture of collaboration and knowledge sharing among employees.
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    TestimonialTree Reviews
    Testimonial Tree stands at the forefront of online reputation management, offering a user-friendly platform to gather genuine testimonials from satisfied clients while seamlessly distributing the most compelling narratives online to draw in potential customers. Our innovative solutions cater to enterprise level firms, small to medium-sized businesses, and individual professionals, enabling a wide range of sectors to benefit from enhanced reputational management. You have full control over the timing of testimonial requests sent to your clients and can decide which feedback is showcased online automatically. There’s no need for additional effort on your part; by allowing your most satisfied clients to share positive reviews across third-party platforms and their social media, you can let them drive your marketing success. Additionally, you can gain valuable insights into customer priorities through tailored surveys, which can help enhance both operational efficiency and client satisfaction. Take charge of your visibility on search engines by ensuring that your reviews, testimonials, and crucial business information are prominently featured in our directory, thereby improving your SEO efforts significantly. By leveraging these tools, you can create a powerful online presence that attracts and retains customers effectively.
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    PowerReviews Reviews
    Enhance your conversion rates by developing an exceptional Ratings and Reviews program tailored for success. Implement a UGC collection strategy that prioritizes conversions, featuring innovative, adaptable, and diverse collection methods. Utilize flexible displays that align with your brand to maximize the value derived from the UGC you gather. Whether you're a brand eager to generate more user-generated content or a retailer aiming to acquire additional UGC, we ensure your content reaches a wider audience across multiple platforms. Amplify the impact of your UGC by analyzing, benchmarking, and improving product experiences and positioning. Our team consists of UGC specialists driven by data, dedicated to elevating your brand to new heights. Together, we can unlock the full potential of your content strategy for better engagement and sales.
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    CFN Insight Reviews
    Clarivate Customer Experience (CX) Services, previously known as CustomersFirst Now, operates on the fundamental belief that placing customers at the core of a business is essential for achieving operational and financial success. We assist organizations in prioritizing their customers with an urgent approach, recognizing that every interaction is a chance to either impress or let down a customer; thus, understanding what resonates with them is crucial for success. Companies in both B2B and B2C sectors that implement our program experience enhanced revenue, improved retention rates, and better profit margins. Through our established, data-driven methodology, we help you uncover the primary causes of customer churn and identify pain points, allowing you to create actionable strategies that lead to tangible financial and customer experience improvements. CFN Insight stands out as the premier provider of customer journey mapping software, offering unparalleled visualizations, reporting tools, action scorecards, dashboards, and insights to enhance your understanding of customer interactions and drive business growth. By focusing on these aspects, organizations can create a more customer-centric culture that not only meets but exceeds expectations.
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    Sikom AgentOne Reviews
    The AgentOne omnichannel routing engine enhances the allocation of various contacts such as calls, chats, emails, and documents, ensuring they reach the appropriate employee instantly. Sikom Software transforms the complex contact center frameworks within your organization into a unified omnichannel approach. The custom-designed Sikom AgentOne® serves as a vital connection between your workforce and your clientele. Our software handles multitasking effortlessly, streamlining operations. With over two decades of experience, we have been crafting personalized omnichannel contact center solutions suitable for businesses of all scales. Comprehensive tools for management, supervisors, and staff facilitate the oversight and visibility of all components involved. Consequently, our software empowers your employees to maintain focus on what truly matters, while having all essential information readily accessible. This results in enhanced productivity and improved customer interactions.
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    openDoctor Reviews
    Smart forms, reminders, payments and more can fully automate your consumer experience. OpenDoctor is cloud-based so there is no software to install. It integrates seamlessly with your existing systems and works within your workflows, not ours. Our advance scheduling logic is easy to use and repeatable, no matter how complex the appointment, radiology or family medicine, is. We work within your EHR/RIS's current workflows. Notification system allows for you to modify the content and delivery schedules for emails, texts, and voice reminders. For improved revenue cycle management, patients can seamlessly pay outstanding balances or co-pays through the scheduling workflow. Patients can use their mobile devices to check in, register, and fill out forms.
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    ResellerRatings Reviews
    We are a collective of trailblazers and experts, merging our knowledge in customer engagement, digital promotion, and technology. Our mission revolves around connecting consumers with merchants to enhance the purchasing journey. Drawing from over ten years of research and practical experience, we have cultivated a significant trust with both groups, boosting buyer assurance and allowing sellers to adapt to emerging market needs. This commitment to innovation drives us to continually seek new ways to improve the overall experience for everyone involved.
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    Roojoom Reviews
    Personalized AI systems are essential for guiding individual customers through their unique journeys toward your business objectives, providing seamless support from beginning to end. These systems prioritize ongoing journey enhancement across various engagement platforms. By steering user pathways toward their specific value objectives with minimal time to value (TTV), businesses can empower product advocates within customer accounts to establish tailored user objectives. This approach allows for the further customization of user experiences, promoting sustained success for both high-touch and long-tail accounts. Engaging with each customer through personalized interactions maximizes the impact on your key performance indicators (KPIs). Customer engagement journeys, such as onboarding, allow marketers to concentrate on their goals while AI handles the implementation details. Furthermore, the integration of self-service and agent-led customer service journeys ensures that issues are resolved efficiently across multiple channels, addressing both technical and commercial challenges effectively. Ultimately, this holistic approach fosters a deeper connection between customers and businesses, enhancing overall satisfaction and loyalty.
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    Mana Scheduler Reviews

    Mana Scheduler

    Mana Scheduler

    $10 per user per month
    Upon establishing your account, you will receive an email confirmation, along with text notifications for updates. Additionally, enjoy the benefits of unlimited appointment scheduling, a digital release waiver with secure storage, integrated wait lists for both moving ahead and holding spots, as well as personalized calendar options and feature settings tailored to your preferences. This comprehensive setup ensures a smooth and efficient experience for managing your appointments and related tasks.
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    Verloop.io Reviews

    Verloop.io

    Magiclane App Service Pvt. Ltd

    Verloop.io is the world's most popular customer support automation platform. It helps businesses deliver exceptional support experiences to customers across all channels.
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    DERDACK Enterprise Alert Reviews
    Derdack's enterprise alarming software automates alerting processes, enabling a rapid, reliable and effective response for incidents threatening services and operations. This is especially important for mission-critical IT systems and IT systems that are 24/7 operational. Our critical alerting software includes four pillars that help to respond to incidents: automated alert notifications and convenient duty scheduling. Ad-hoc collaboration is possible, as well as incident remediation. Enterprise Alert sends out persistent, automated alert notifications via voice, text, push and E-Mail. It tracks the delivery of notifications and acknowledgements, and responds automatically to non-delivery. Enterprise Alert allows for easy scheduling of on-call tasks via drag and drop from any browser. It can then alert the right engineers when the schedule information is available.
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    ServiceSkills Reviews

    ServiceSkills

    ServiceSkills

    $2990.00/year
    ServiceSkills is a comprehensive eLearning platform that provides a carefully selected array of soft skills training courses aimed at enhancing employee performance. Featuring hundreds of modules on customer service, team collaboration, management training, and creating a respectful workplace, this solution is enriched with quizzes, feedback on answers, and reminders of essential points. A powerful administrative management system allows supervisors to assign courses, track progress, and identify areas needing improvement. You can request a demo code to see how it can benefit your organization. It’s important to acknowledge that your team members strive to excel in their roles, but exceptional interpersonal skills do not develop on their own. ServiceSkills equips your workforce with an extensive range of soft skills, including customer service proficiency, customer success strategies, effective business writing, best practices for online meetings, workplace respect, team building techniques, email etiquette, conflict resolution strategies, internal customer relations, foundational selling skills, ethics training, diversity awareness, and ways to tackle harassment and bullying, as well as mentoring skills. By investing in this training, you can foster a more capable and cohesive team.
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    MiCloud Connect Reviews
    MiCloud Connect offers a user-friendly, comprehensive solution for cloud communications, collaboration, and contact center needs. It merges a straightforward user interface with the trusted dependability of Google Cloud, ensuring that every feature is both simple and secure. With Google Cloud's top-notch reliability, security, and scalability, users can count on consistent uptime along with SOC 2 and HIPAA compliance. The modern and intuitive design allows both end users and administrators to swiftly complete tasks through single-click options, a smooth cross-device experience, and real-time management capabilities. Transitioning to this service is made seamless with clearly defined expectations and timelines, allowing for a quick and assured switch. Administrators find it straightforward to enhance functionality and adjust permissions instantly through the admin portal. Its robust PBX capabilities, sophisticated call management, and versatile communication options—including softphone, mobile, and IP desk phones—empower users to communicate and collaborate effortlessly from anywhere. Ultimately, MiCloud Connect redefines how teams interact in a dynamic work environment.
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    pickAtime Reviews
    PickAtime provides comprehensive online scheduling solutions designed for managing appointments and events across various sectors. Your educational institution or business can effortlessly implement an online scheduling system that facilitates registration and booking for classes, workshops, training sessions, events, and much more. Accessible around the clock from desktop, tablet, and mobile devices, the platform allows you to incorporate your school's or organization's name and logo for brand consistency. It offers customizable front-end messaging and enables users to accept credit card payments securely online. With a robust administrative tool, you can easily configure the appointment scheduler to meet your needs. There are various options for appointment customization, allowing for both group and individual bookings, along with the ability to stagger appointment times. Additionally, the system can automatically generate new slots as existing ones fill, ensuring optimal availability. Appointments can also be effortlessly synced with a wide array of popular desktop, mobile, and cloud-based calendar systems, such as Outlook, Google Calendar, and iCal, enhancing overall efficiency and user experience. With these features, PickAtime aims to streamline the scheduling process for everyone involved.
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    Overtok Reviews
    We use advanced AI voice technology to drive global calls commerce. Our superpower user experience, satisfaction and revenue turn every call into an opportunity for engagement. Overtok answers every call, ensuring that businesses are able to ensure that their customers are satisfied, informed, and confident in their service. A completely new user experience. Each lead, call, or engagement is transformed into a powerful opportunity that begins before, continues on the call, maximizes the follow up, and creates a completely new user experience. Overtok's calls to free listings turn into powerful real-time leads that can be shifted to paid listings. All calls are recorded and attributed. Overton's analytics are fully integrated and synced to the best CRMs. Overtok's voice-assisted technology is used by digital directories to ensure that each call is delivered to the right person and to continue with super-powerful real-time engagement.
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    piLOBI Reviews

    piLOBI

    Paraminfo

    $9.99/month
    piLOBI is a one stop solution for visitor management in your workplace. Visitors can no longer check in using paper logbooks. piLOBI is an intelligent system that provides a step up to the traditional lobby management system. Security guards can find it difficult to monitor and maintain a large number of visitors at once. All new piLOBI digital visitor management software will modernize your reception. Digital reception software helps companies manage large numbers of visitors efficiently and quickly. Visitors can enter their details themselves, eliminating the need for a receptionist. PiLOBI eliminates waiting times and long lines. It also makes it easy to manage visitor access. Businesses are assured greater accountability with piLOBI visitor management solutions. piLOBI helps you streamline your reception desk and reduces the workload.
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    OBI Engage Reviews
    Discover the transformative capabilities of OBI Engage, which seamlessly combines social media, messaging applications, reviews, live chat, and chatbots into a single solution for outstanding customer engagement and online service. This platform guarantees that you can deliver personalized and direct customer service across various channels, including social media, live chat, review sites, and messaging applications, resulting in satisfied and loyal clientele. With OBI Engage, you can effortlessly oversee all online discussions from a unified dashboard while incorporating intelligent chatbots to enhance efficiency in your service operations. Additionally, the system offers advanced workflows, case management, and the ability to integrate with external platforms, ensuring you deliver top-notch service. Stay informed about your company's online presence and respond proactively to mentions with the built-in monitoring feature. Furthermore, you can effortlessly create, schedule, and distribute posts across different social media platforms using the user-friendly content calendar, while also evaluating the effectiveness and reach of your marketing efforts through comprehensive social analytics and reporting. This ensures that your engagement strategies remain effective and responsive to audience needs.
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    Percept.AI Reviews
    Introducing an automated support solution that facilitates exceptional experiences and outstanding service at scale. This innovative system can deflect up to 60% of incoming customer inquiries before any tickets are even generated, providing immediate responses at a significantly reduced cost. With your Percept.AI agent, complex tickets are effortlessly transferred to your human team, complete with detailed conversation summaries that enable agents to address tier two and three issues 5-10 times more efficiently. Additionally, you will benefit from comprehensive reports on customer intents through context-aware analytics, allowing you to foresee potential customer problems before they arise. Featuring superior natural language understanding with an impressive accuracy rate exceeding 95%, this technology is driven by our proprietary advancements developed by AI specialists from industry leaders like Google, Facebook, Amazon, and Y-Combinator. Furthermore, this solution not only streamlines support but also enhances overall customer satisfaction and loyalty.
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    Meegle Reviews

    Meegle

    Meegle

    $75 per month
    You can monitor your social media engagements and see what customers are saying about your business from one place. Meegle allows you to do all of this and more. You can interact with customers on social media, track your online reviews, and update your website without having to deal with a middleman. Meegle is available on both the web and mobile platforms. No matter where you are located, you can still keep up with customer reviews and your online reputation.