Best Free Customer Service Software of 2025 - Page 25

Simple appointment booking tool, available 24/7 via the website and social media. Quick access to information about customers, upcoming appointments, and rosters. Statistic about visits, purchases and loyalty programs. Web business card customizable with all the important business information, and integrated online booking. Customers can receive appointment reminders by SMS or email, and employees can view their daily/weekly schedules. EasyWeek marketing tools can be used to reward customer loyalty. Combine services and offer discounts. Calculate the wages of your staff using a flexible system. You can use a percentage-based system or one based on a set salary. Keep track of your sales, consumables billings, supply planning and inventory processes.

AR Genie is a leading B2B Hardware Support provider. They offer an innovative software solution that revolutionizes the resolution of technical issues. Our cutting-edge software combines augmented reality (AR), AI, and video assistance for unparalleled training and remote assistance. AR Genie allows you to solve complex technical issues, provide remote assistance, and empower customers and technicians through an immersive and interactive experience.

Gain immediate and practical insights that empower you to attract, retain, and redeploy top-tier healthcare professionals. Maintain a continuous connection throughout their journey, transforming satisfied talent into valuable referral sources. Instead of waiting for quarterly or annual reviews to gather aggregate NPS feedback, obtain regular insights at the desk level to swiftly address any issues, gather testimonials at every stage, enhance your referral network, and earn recognition for excellence. Utilize our review templates to seamlessly collect feedback and endorsements from clients, candidates, and staff. Transform these testimonials and accolades into compelling marketing materials that highlight your achievements. In the competitive healthcare sector, where top talent is scarce, fostering excellent reviews, nurturing strong relationships, and establishing an effective referral process has never been more crucial. This proactive approach not only strengthens your recruitment efforts but also solidifies your reputation as a leader in the industry.

Online booking system for open classes, courses, and workshops. Yoga, pilates, and dance studios can use this service to hire freelance instructors. Easy to set-up and easy to book. - A convenient and easy way to manage your bookings and registrations - Your clients can easily book and pay for classes via your class schedule page. Custom branding is included. Stripe allows you to collect payments in advance, so there's no need to chase customers for payment. Zenamu is flexible, reliable and robust. Zenamu Professional is designed to help you improve your presentations and practice. Our mission is to provide a practical tool that can be used by both dance and yoga instructors, whether they are running a studio with a long history or a new teacher who's just starting out.

Meet Taddoo: the ultimate solution designed to simplify your online appointment scheduling and payment handling. This comprehensive app enables staff to effectively organize appointments, manage their calendars, and enhance overall productivity, removing the stress associated with scheduling conflicts. Increase your reliability with our deposit request feature, which helps reduce the likelihood of no-shows, allowing you to better maximize your time and resources through our advanced scheduling software. Strengthen communication with automated reminders that keep clients updated throughout the process, ensuring that everyone is on the same page. Transform your scheduling process with our cutting-edge software, which also offers flexible payment options that make transactions seamless, whether they occur in-person or through integrated payment links. With Taddoo, you can concentrate on what truly matters for your business while enjoying the ease of managing both scheduling and payments effortlessly. Experience the difference Taddoo can make in streamlining your operations today.

Apposync is a versatile appointment scheduling solution aimed at simplifying the booking experience for a variety of users, including businesses, freelancers, and independent professionals. Our platform is designed to be easy to navigate and is suitable for numerous sectors such as education, healthcare, beauty services, wellness, and fitness industries. With an intuitive interface, both businesses and their clients can enjoy a smoother scheduling process. The software integrates effortlessly with widely used tools, including Google Calendar, SMS notifications, and PayPal, which enhances workflow efficiency. Apposync equips users with essential features such as online booking capabilities, automated reminders, and conflict detection, effectively alleviating common scheduling challenges. Ultimately, Apposync not only saves time but also improves the overall experience for both service providers and their clients.

Paillor is an employee support and automation platform powered by Gen-AI that consolidates knowledge base, SaaS automated, and help desk functionality into a single platform. It integrates all business applications in one place. Employees can easily find information, automate tasks and increase productivity through Slack. Paillor is able to handle a wide range employee requests including software requests and troubleshooting. It also handles password resets, knowledge searches, employee onboarding and offboarding. Paillor uses advanced large language models and sophisticated machine-learning algorithms to efficiently execute actions across the company, ensuring tasks get completed quickly and effectively. Sign up now for a free account - no credit card required, and no trial period.

HCL BigFix Service Management is a modern AI-driven platform designed to simplify enterprise service management across incidents, service requests, asset tracking, and change management—without heavy coding requirements. It enables rapid deployment and intuitive user experience, powered by automation and actionable AI insights. With support for seamless third-party integrations and robust security, the platform ensures efficient service delivery across devices. It also features intelligent risk analysis and mitigation, with multi-tenant architecture suited for both private and shared cloud environments. This makes it a scalable, secure solution for enterprises and Managed Service Providers (MSPs) alike.

Introducing Dlopo, a scheduling application crafted to streamline your daily life. Whether you need to arrange personal meetings or collaborate with others, Dlopo consolidates everything into a single platform. Its standout features include: Seamless Google Calendar Sync: Centralize all your events effortlessly. Integrated Google Meet: Arrange virtual conferences with ease. Intuitive User Interface: Effortlessly create booking pages and oversee your appointments. Timely Reminders and Alerts: Get notifications to ensure you never forget an important meeting. Customizable Profiles: Tailor the booking process to reflect your personality or brand identity. In-Depth Analytics: Gain insights into your scheduling habits to enhance your efficiency. Prioritizing security, Dlopo implements robust measures to safeguard your data, ensuring it remains protected. With Dlopo, you can boost organization and reclaim valuable time in your day. Discover the ultimate convenience in managing your schedule and enhancing productivity.

Chat360 is transforming customer engagement through our multichannel conversational platform. Chat360 is trusted by over 300 global brands. It uses advanced AI to automate and simplify customer interactions. This delivers a seamless experience on all touchpoints. Our platform allows businesses to easily connect with their customers via WhatsApp, Facebook Messenger and Instagram. This creates a unified approach which enhances customer satisfaction and loyalty. Our powerful AI and Natural Language Processing capabilities allow for personalized interaction while automating routine queries. This allows your team to focus more on complex tasks. Chat360 centralizes and streamlines operations with its seamless integration into CRM, payment gateways and e-commerce platforms. Our platform also offers multilingual support that allows businesses to break down language barriers and offer localized customer experiences worldwide.

Presenting a groundbreaking advancement in scheduling solutions, Looader merges state-of-the-art technology with a user-friendly interface to ease the intricacies of contemporary appointment management. By employing multichannel approaches, we enhance efficiency across crucial performance indicators, propelling your business toward digital achievement. Our appointment platform boasts the highest satisfaction ratings globally, reflecting our commitment to not just a system, but an exceptional overall experience. Recognized for leading standards in the appointment sector, we continuously engage in market analysis to ensure we deliver outstanding services to our clients. Our unwavering focus on cutting-edge technology allows us to enhance data protection while maximizing results. Step into the future of appointment scheduling with Looader, where you can optimize your scheduling workflow, resolve conflicts effortlessly, and elevate your professional presence—all while conserving your valuable time and resources. With Looader, your appointment management is made easy, paving the way for greater productivity and success.

HubSpot's AI powered customer platform puts your customers first, allowing you to grow more effectively. Connect your front-office teams with a complete view on the customer journey. Use AI-powered tools for a seamless experience with customers. Easily adapt to new industry trends and technologies. Traditional CRMs are not enough to drive growth. Most CRMs are not designed to connect with customers, which is crucial in an AI-driven environment where customers can easily explore, evaluate and buy. HubSpot's Customer Platform is so much more. It's powered with Smart CRM, which combines AI and customer data to help you adapt. It also has products for engaging customers throughout the entire journey and an ecosystem that includes integrations, education and community. It's designed to help businesses connect with their customers and grow.

Chatwoot serves as a comprehensive customer engagement platform that brings together various communication channels, such as email, live chat on websites, and social media networks including Facebook, Twitter, and Instagram, along with messaging applications like WhatsApp and Line, all within a single interface. This seamless integration empowers businesses to ensure a uniform customer experience across diverse platforms. The suite includes tools such as predefined responses for common inquiries, keyboard shortcuts for quick actions, and collaborative features that facilitate internal conversations through private notes. Additionally, users can set up automation rules to minimize repetitive tasks, and they can customize live chat widgets to reflect their brand's identity on their websites. Furthermore, Chatwoot allows for chatbot integration and the inclusion of personalized dashboard applications, making it a versatile solution for effectively managing customer interactions. With its extensive features, Chatwoot is designed to enhance overall efficiency and improve customer satisfaction.

Chaskiq serves as an open-source messaging solution that significantly improves interaction among support, sales, and marketing teams while engaging with their clientele. It boasts a comprehensive web chat function that includes video calling, onboarding experiences, personalized messages, and newsletter distribution. The platform accommodates an unlimited number of inboxes, effectively bringing together conversations from diverse channels like Twitter, WhatsApp, Facebook Messenger, and Telegram into one unified interface. Automation capabilities are a key feature of Chaskiq, offering routing bots to streamline conversations, as well as tools for both outbound and inbound automation, audience segmentation, and a route editor. Additionally, users can implement mass email campaigns, showcase banners, utilize pop-ups, or conduct guided tours to capture visitor attention at pivotal times. The help center functionality allows businesses to systematically organize and display help resources through easily navigable articles. Furthermore, the reporting capabilities enable users to generate tailored reports enriched with visually engaging graphics and can even integrate data from third-party services, enhancing overall analysis and decision-making. Overall, Chaskiq stands out as a versatile platform designed to enhance customer engagement and streamline team communication effectively.

Shosay is a complimentary AI-driven platform designed for the collection, organization, and dissemination of testimonials, recommendations, and references, showcasing what others think about you. Key Features: - Social Proof Collection: Streamline the gathering of testimonials, recommendations, and references with automated prompts powered by AI to ask the most effective questions. - Modern Social Proof: Capture not just text, but also video and audio testimonials enhanced by AI technology. - Social Proof Management: Effortlessly import social proof from more than 30 different platforms all at once. - Wall of Love: Design stunning widgets that can be embedded on your websites to display all your collected social proof. - Smart Curation: Tailor social proof to specific audience segments with AI-optimized analytics that help deliver the most impactful messages. - Enhanced Sharing: Generate visually appealing images and videos to expand your reach and engagement. With these features, Shosay not only simplifies the process of gathering testimonials but also enhances the way you present them to the world.

Canyou is a platform based in Australia that specializes in automating small business processes to enhance workflow communication and efficiency. It allows organizations to gather and manage a variety of documents, forms, licenses, and certificates in a centralized location while integrating seamlessly with existing software applications. Notable features of the platform include the ability to handle both government and custom forms, facilitate document collection, provide e-signature capabilities, conduct identity verification, track licenses and certifications, and ensure data synchronization. Canyou is compatible with popular systems like Xero, MYOB, and Deputy, which enables businesses to maintain their established payroll and time-tracking systems without interruption. By automating the gathering and syncing of vital business data, the platform transforms traditional paper-based processes into digital formats and helps keep compliance documents up to date, thereby reducing the risks associated with regulatory compliance. Additionally, it provides intelligent templates for a variety of essential tasks, including employee onboarding, client onboarding, identity verification for clients, supplier integration, team training, and much more, thereby further simplifying operational workflows. This comprehensive approach not only enhances productivity but also promotes a more organized work environment for teams.

Introducing Visihero, the catalyst for enhancing your online reviews. Our committed group of tech enthusiasts is on a journey to redefine how you view and control your digital presence. With our Review Management Software as a Service (SaaS) platform, we empower enterprises of every scale to leverage the influence of reviews, turning them into a fundamental aspect of your brand's triumph. Join us in this revolution and watch as your reputation flourishes like never before.

Screendesk is a specialized video support platform that simplifies and speeds up the resolution of customer service and technical support tickets. The platform allows for instant screen recordings and video calls with no downloads required, integrated directly with helpdesk systems like Zendesk, Intercom, and Slack. Features such as automatic device info capture, AI-powered analysis, live screen sharing, and secure sharing with privacy protection improve support team efficiency. The platform also includes a video library for reusing recordings and offers customizable branding for enterprise users, making it a versatile solution for modern support teams.

Up Review is a comprehensive SaaS solution from France that empowers local businesses such as restaurants, hotels, retailers, and franchise networks to take control of their online reputation and customer interactions. By using QR codes or NFC tags at the point of sale, businesses can easily gather Google reviews, enhancing their visibility and credibility on search engines. Its innovative gamified contest feature motivates customers to leave feedback by offering prizes, making the review process engaging and rewarding. Beyond reputation management, Up Review automates targeted marketing campaigns through SMS and email, allowing businesses to customize messaging and branding for greater impact. The platform provides a real-time dashboard that consolidates review collection, campaign performance, and customer engagement metrics in one place. Up Review is well suited for both individual business owners and marketing agencies, featuring white-label solutions and the ability to manage multiple accounts. This flexibility makes it a scalable tool for growing brands. Ultimately, it helps physical businesses strengthen their e-reputation and foster lasting customer loyalty.

Endorsa is a powerful SaaS solution designed to streamline and automate the generation and management of Google reviews for local businesses. By leveraging SMS and email automation, it makes collecting customer reviews simple and efficient, enhancing local SEO and strengthening online reputations. The platform’s AI-driven review management automatically responds to customer feedback, ensuring timely and personalized engagement. Seamless integration with Google Business Profile and other essential tools allows businesses to consolidate contact information through contact merging features. Endorsa also provides comprehensive analytics that help businesses understand review trends and optimize their reputation strategy. Its local SEO tools further support improved search rankings and customer discovery. The automation saves businesses time, reduces manual work, and drives measurable growth. Endorsa is ideal for companies aiming to build trust and visibility online with minimal effort.

Helploom is an easy-to-use and cost-effective customer support solution specifically designed for individual entrepreneurs and small teams. It features a quick live chat widget that can be added to your website, effectively gathers leads, and maintains organized conversations within a collaborative inbox. The setup process involves just a simple copy-paste script, and it includes an API for user identification. Various plans are available, including a free option, AI Assist credits, and priority support directly from the founder. The entire platform is crafted to remain straightforward, practical, and economical, enabling you to foster genuine relationships with your customers without the complications or expenses associated with larger enterprise solutions. This makes it an ideal choice for those looking to enhance their customer interactions while keeping costs manageable.

FareHarbor is a robust software solution designed for online booking and management, specifically tailored to enhance profitability and efficiency for tour and activity businesses. This platform equips operators with a comprehensive set of tools necessary for overseeing their daily operations through a unified dashboard. In addition to simplifying management tasks, FareHarbor allows tour and activity providers to gather customer data, facilitate digital waiver signatures, and process credit card transactions from any device. Overall, it streamlines various aspects of business operations, making it an essential resource for companies in the industry.

Cherwell Service Management (ITSM) is the current choice for IT Service Management. The Cherwell platform is affordable and simple to use. IT teams can implement, automate, and modernize service and support processes to meet the business's needs. However, it does not have the complexity and cost of legacy ITSM solutions. You can choose between subscription pricing or perpetual pricing, on or off-premises, SaaS, Cherwell hosted or public cloud infrastructure.

Qualtrics' XM for Customer experience is the world's most flexible marketing platform to improve customer experience strategies. Qualtrics XM Customer Experience focuses on helping businesses increase customer loyalty and reduce customer churn. The platform provides tools to measure customer experience, establish baselines, predict customer trends and track progress in relation to baselines. Qualtrics XM Customer Experience is the most agile platform in the world for improving customer experience. It makes it easy for companies monitor, respond and improve each touchpoint along the journey of the customer. Qualtrics for Customer Experience helps companies create conversations with their customers, measure their experiences across touch-points and predict key experience factors. It also drives action throughout the organization.

Yotpo is the most popular eCommerce marketing platform. It helps thousands of brands increase direct-to-consumer sales. Our single-platform approach integrates data driven solutions for reviews and loyalty & referrals, as well as SMS marketing. Yotpo empowers brands to create smarter, more profitable experiences that build and maintain customer relationships. We integrate with all the tools you use every single day, including Google, Instagram and top eCommerce platforms.