Best Customer Service Software for Freelancers - Page 15

Forget the endless cycle of drafting invoices, following up on payments, and rescheduling appointments through a barrage of emails; Fons streamlines all that administrative hassle into a few simple taps on your device. This allows you to dedicate more time to your teaching, enhancing your productivity while ensuring you maintain your peace of mind and receive payments reliably. Leave behind the outdated "invoice and hope for the best" approach, as automatic billing guarantees you timely payments consistently, all while significantly reducing the time you spend on financial tasks. You can choose to utilize one billing method or take advantage of all available options! Simplify your scheduling with personalized booking links, effective manual scheduling tools, and recurring appointments that you can easily set up and manage. (Just remember to keep track of them!) Fons equips you with professional-grade resources to effectively manage your business, enabling you to earn a better income while preserving your well-being and creativity. Additionally, your Fons membership includes a complimentary listing in the Marketplace, which enhances your visibility to potential clients searching for services like yours online. This means you can grow your clientele while focusing on what you do best.

HelpShelf integrates the support tools and resources you currently use into a streamlined single widget. This consolidation minimizes clutter in your navigation bar, providing a straightforward and easily accessible destination for your customers. The key to lowering support requests lies in delivering the appropriate content when it's most needed. By simply linking the resources your company utilizes, HelpShelf takes care of the rest. Given that your SaaS or web application is likely to have many pages, HelpShelf analyzes user search behavior and interactions on each page to enhance content recommendations for upcoming users. This intelligent optimization ensures that your support resources are always relevant and available, ultimately leading to a better user experience.

Customers can be turned into marketing machines. Get more 5-star reviews, be found in local searches, get more customers, and engage customers. Transform your emails and texts into reliable reviews. Improve customer service by learning how customers feel. New reviews can lead to higher search rankings and more customers coming to your door. Customers will become raving fans. Chat with them, solicit feedback and get reviews in one place. Swell is the top platform for local business growth.

HelpNinja was designed specifically for small enterprises seeking an uncomplicated helpdesk solution at a reasonable cost. While some helpdesk systems initially start off straightforward, they often become overly complicated to accommodate larger clients, which leads to an increase in features and pricing. Recognizing this gap, we aimed to create a helpdesk that remains user-friendly and maintains its budget-friendly pricing, catering to smaller businesses with limited finances. Traditional email management can be overwhelming, resulting in a clutter of unread messages and a lack of clarity regarding which conversations require follow-up and which have been resolved. HelpNinja streamlines this process by allowing users to close a conversation after sending a reply, reopening it automatically when a new response is received. Furthermore, it provides a centralized platform for teams to manage all social media inquiries, enabling them to handle Twitter mentions and Facebook messages efficiently from one location. This integration fosters better collaboration among team members and ensures that no customer inquiry slips through the cracks.

ZoConvert allows you to effortlessly set up your Facebook Messenger bot in just a few minutes. Experience a new era of marketing, sales, and support that is both simple and intelligent. You don't need extensive coding knowledge or technical skills to begin using ZoConvert. The installation process for the ZoConvert bot is straightforward, eliminating the need for complicated advertising strategies, while being highly affordable. No programming expertise is necessary at all—it's that straightforward! Transforming Facebook users into subscribers has never been easier. You can significantly increase your subscriber base without requiring users to like your Facebook page first. Engage with users on their preferred messaging platform, which is Messenger, while those who follow your page will only receive notifications about subscriptions directly in the chat. With ZoConvert, you have the potential to earn five times more revenue from your existing audience compared to traditional email methods, making it a powerful tool for enhancing your business engagement. Plus, the user-friendly interface ensures that anyone can get started quickly and effectively.

Kore.ai enables enterprises worldwide to harness the power of AI for automation, efficiency, and customer engagement through its advanced AI agent platform and no-code development tools. Specializing in AI-powered work automation, process optimization, and intelligent service solutions, Kore.ai provides businesses with scalable, customizable technology to accelerate digital transformation. The company takes a model-agnostic approach, offering flexibility across various data sources, cloud environments, and applications to meet diverse enterprise needs. With a strong track record, Kore.ai is trusted by over 500 partners and 400 Fortune 2000 companies to drive their AI strategies and innovation. Recognized as an industry leader with an extensive patent portfolio, it continues to push the boundaries of AI-driven solutions. Headquartered in Orlando, Kore.ai maintains a global presence with offices in India, the UK, the Middle East, Japan, South Korea, and Europe, ensuring comprehensive support for its customers. Through cutting-edge AI advancements, Kore.ai is shaping the future of enterprise automation and intelligent customer interactions.

Tailor your sales funnel using the user-friendly WordPress interface! You can easily install it on your own WordPress site, which gives you full control over your data and helps make Starfish significantly more affordable than other options. Share your funnel URL with clients, followers, or customers through your email newsletter platform, CRM, and other channels. The funnel actively promotes reviews by encouraging satisfied clients to leave feedback, leading to an influx of positive reviews and an enhanced overall rating! This represents a powerful online marketing strategy that boosts SEO, enhances your reputation, and persuades potential customers to choose you over your competitors. With Starfish Reviews, the generation of reviews and marketing becomes accessible and cost-effective for everyone! Moreover, this tool not only simplifies the process but also maximizes your outreach efforts.

Sinch Engage allows you to use WhatsApp, Facebook Messenger and Instagram Direct Messaging for business, Apple Messages for Business and Telegram, Viber, and Webchat for marketing, sales and customer service. Our official partnerships with all messaging apps are backed by a platform that is 100% privacy compliant and a global team of experts who are available 24/7.

Review collection isn't rocket science. Our job is to help you collect video, photos, and text reviews from customers. These reviews are then displayed on Your Site, Google, and on your Social Media platforms. Most of our clients experience a significant increase in conversions by displaying genuine reviews within a matter of weeks. We launched four new features last year, including SMS collection, video reviews and social proof & influencer. All of these features were free for our clients. Your customers will be able to leave feedback easily with a fully customized and branded email collection. You can offer multiple ways for customers to leave reviews via SMS, Facebook, Live chat, and In-store review collection. Effective, engaging, and well-designed emails result in higher conversion rates. You have the option to brand your customer emails using our WYSIWYG editor or by going into the code to customize it.

Tripadvisor stands as the leading travel platform globally, aiding 463 million travelers monthly in ensuring each journey is exceptional. People from around the world utilize the Tripadvisor website and app to access over 867 million reviews and insights regarding 8.7 million hotels, dining options, activities, airlines, and cruise lines. Whether in the midst of planning or during their travels, users rely on Tripadvisor to find competitive rates on accommodations, flights, and cruises, while also booking sought-after tours and attractions, and securing reservations at excellent eateries. Serving as the perfect travel ally, Tripadvisor operates in 49 markets and offers support in 28 different languages, making it accessible to a diverse array of travelers. This platform not only simplifies travel planning but also enriches the overall travel experience by connecting users with a wealth of information and resources.

ProvenExpert makes it easy to combine all your reviews (quantity, overall score) into one place in just a few clicks. Use our industry-specific survey templates to get the feedback you need. You can adapt them to suit your needs. Survey analytics allows you to see how satisfied customers are. Publish reviews and ratings on your company profile. This can be integrated into search results for your website. You have complete control! Attracting new business has never been easier! Customer reviews can boost your business. ProvenExpert.com is used by more than 205,500 entrepreneurs, freelancers, and large businesses.

Simplify the process of scheduling your next meeting by utilizing calendar integrations, customizable booking pages, and intuitive features. Eliminate the need for tedious back-and-forth emails and quickly generate booking pages for your convenience. This solution is particularly beneficial for project managers, marketing agencies, and sales teams seeking a more efficient way to arrange meetings. You can easily set up both complimentary and paid appointments with clients, prospects, and more. TidyCal's user-friendly design allows for seamless integration of all your calendars in just a few minutes. The ability to connect multiple Google calendars ensures everything is centralized, streamlining your scheduling process. By leveraging the events from your current calendar, TidyCal makes it simple to arrange new appointments without any overlapping issues. If a booking through TidyCal is canceled, it automatically reflects in your calendar, eliminating any additional stress. While others are engaged in the laborious task of emailing back and forth, you can automate your scheduling with ease. Furthermore, you can define specific time blocks for availability each day, along with adding buffer times, making your scheduling even more efficient and adaptable. With TidyCal, you can focus on what truly matters while your scheduling needs are effortlessly managed.

BBB offers a variety of educational materials and programs aimed at empowering and safeguarding consumers in their marketplace experiences. The organization is eager to support you in overcoming any challenges you may face in the marketplace. Whether you need assistance with filing a complaint, sharing a review, reporting misleading advertisements, or alerting others about a scam, you have come to the right place for help. For businesses: In an environment filled with numerous companies competing for customer attention, obtaining BBB Accreditation instills assurance in consumers that they are engaging with a reputable and thoroughly vetted business. By applying for BBB Accreditation, you can demonstrate to potential customers that your company prioritizes honesty and integrity in its operations. Achieving this accreditation will ensure your business is recognized as a BBB Accredited Business, which enhances your visibility among consumers seeking reliable companies. With the BBB Accreditation Seal, over 400,000 businesses across North America gain added credibility, showcasing their commitment to upholding the BBB Standards for Trust and helping to build customer confidence while distinguishing themselves from competitors. Ultimately, this distinction not only enhances your reputation but also fosters long-term relationships with customers who value trustworthiness.

Yell.com is the premier online business directory in the UK, featuring a vast array of over 3,000 categories to help you locate companies that fit your specific needs, or you can search directly for a business by name to find one nearby. Our comprehensive service extends throughout the entire UK, with the exception of the Isle of Man and the Channel Islands. Our mission is straightforward: to support you in reaching your business objectives. We accomplish this by creating and managing a personalized digital marketing strategy tailored for your company. Wondering how to enhance your online image and ensure potential customers can easily find you? At Yell, we handle everything for you, including website development, advertising on Google and Facebook, messaging options, and more. Our approachable team is always ready to provide expert guidance and suggest the most effective solutions to guarantee that your online visibility is as robust as possible, ultimately helping your business thrive in the digital landscape.

Boost your efficiency, expedite your sales pipeline, and unlock unprecedented revenue potential with ZoomInfo Sales. Create a comprehensive account universe tailored to your Ideal Customer Profiles and connect with decision-makers using an expansive B2B contact database featuring over 65 million direct dial numbers and more than 150 million verified email addresses. Pinpoint and engage prospects early in their purchasing journey by monitoring companies that are actively researching solutions similar to yours online. Discover and reach out to decision-makers from organizations that have shown interest in your business website. Assess customer communications, including calls, meetings, and emails, to implement process enhancements that positively affect your financial outcomes. Develop and implement multi-touch sales strategies utilizing our integrated phone dialer and email solution. Accelerate your sales cycle with ZoomInfo Chat, a user-friendly, data-driven chatbot tool designed for efficiency. Additionally, establish real-time lead notifications to interact with the most suitable buyers, or automate the lead qualification process to allow your internal team to focus on high-impact activities. With these tools, you'll not only streamline operations but also create a more agile sales environment.

ResolveEasy is a powerful solution that simplifies customer service and internal problem resolution. It offers multi-channel communications, real-time tracking of performance, and task automation. ResolveEasy increases productivity through workflow optimization. Customizable features and integrations ensure that the software is tailored to your business's needs. It excels in direct customer communication via ChatGPT-backed WhatsApp, and real-time reports. WhatsApp makes it easy to do all of this. ResolveEasy's collaborative task management and adaptability to existing applications empowers teams with efficient operations and top support. ResolveEasy can be customized to meet the needs of any business. Businesses of all sizes and in many different industries use ResolveEasy. It is designed for both customer service teams as well as internal support units. It offers streamlined communication, real time performance insights, and task tracking.

Provide tailored and immediate responses through AI-enhanced support, ensuring customers feel appreciated and understood, which in turn enhances their satisfaction and loyalty. Reduce operational expenses by offering 24/7 assistance, enabling your staff to concentrate on more intricate challenges while the AI proficiently manages standard inquiries. Optimize workflows with features like automated ticket handling and real-time AI suggestions, which can significantly enhance productivity and reduce response times, ultimately leading to increased sales and income. As your business grows, effortlessly expand your support capabilities without sacrificing quality, thanks to the flexible design of AI support solutions such as CX Genie. With a goal of making AI accessible to everyone, CX Genie simplifies the process with just a few clicks. It consolidates various tools into a single unified platform, allowing you to customize solutions that cater specifically to your business requirements. By harnessing sophisticated AI technology, you can provide more intelligent, rapid, and precise customer support, ensuring that your customers always receive the assistance they need. Additionally, this system fosters a culture of continuous improvement, enabling businesses to adapt swiftly to evolving customer expectations.

No coding is required to create the best AI Chatbots. Our AI models and prebuilt agents use your data for accurate answers in any industry. This ensures excellent performance and satisfaction. With a simple JavaScript code, you can quickly set up your AI Chatbot on any website to assist visitors. Create your account, receive your unique code and add it to your website. Your AI chatbot is ready to assist. AI chatbots can be used to talk with your customers. Our chatbots can help them if necessary. So, each customer gets the help they require and feels taken care of. Retrain the chatbot models using new data to ensure it is always up-to-date. Review and access all previous interactions to better understand the customer's needs and improve your service. Use AI models that are contextually relevant and accurate to respond to user queries.

ZippLead is a comprehensive lead generation platform that unifies ten robust tools into one cohesive software solution. Among its various features are data enrichment capabilities that help users discover verified email addresses and phone numbers, as well as chatbot functionalities designed to convert site visitors into tangible leads. Additionally, the platform boasts daily updates of registered domains, adding over 100,000 new business contacts for users each day. With the email and phone extraction tool, users can easily gather contact details such as email addresses, phone numbers, and social media profiles, while sales automation features streamline outreach through effective email sequences and campaigns. Moreover, ZippLead includes review management tools tailored to enhance online reputation, social proof widgets that encourage interaction from website visitors, and an API designed to block fraudulent registrations. The B2B email extraction feature allows companies to pinpoint targeted contacts based on various criteria, including industry, job title, and geographic location, while customizable campaign options facilitate personalized communication strategies. ZippLead ensures users enjoy unlimited access to its entire suite of features and offers seamless integration with widely used CRM systems, making it a highly versatile choice for businesses looking to boost their lead generation efforts.

Nexi Bloom Chat is an innovative communication platform that enables businesses to engage customers in real time through personalized, face-to-face-like chat experiences. Offering round-the-clock availability, it ensures customers always receive timely assistance via a secure, end-to-end encrypted messaging system. The platform includes features such as smart chat routing, visitor tracking, and proactive chat invitations that encourage visitors to interact with support agents. Its versatile web widget supports popular channels including WhatsApp and LINE, making it simple to meet customers where they are. Users can customize chat windows and branding to match their website, enhancing the overall customer experience. Nexi Bloom Chat also provides detailed chat analytics and unlimited chat history, empowering businesses to optimize support operations. Designed to improve agent efficiency and customer engagement, it offers dozens of integrations and mobile apps for Android and iOS. A no-obligation free trial allows businesses to explore the platform’s full capabilities before committing.

SAP Litmos is a cloud-based software platform designed for e-learning, commonly referred to as a learning management system (LMS). This innovative LMS is crafted to enhance learner engagement by providing exceptional user experiences that are accessible at any time and from any device. With SAP Litmos, users can design courses and learning tracks using various multimedia formats such as video, audio, text, and surveys, all compatible with SCORM, Tin Can, or AICC standards. This comprehensive LMS equips training professionals with the tools necessary to oversee their entire training initiatives from a single, secure platform. By integrating virtual, classroom, mobile, and social learning, SAP Litmos facilitates collaboration among training departments, sales and service leaders, safety and compliance managers, and HR teams, enabling them to create, globally distribute, and monitor online training courses, while also managing instructor-led sessions. The system streamlines previously time-consuming tasks, allowing teams to concentrate their efforts on ensuring that training aligns effectively with the organization’s strategic goals, ultimately fostering a culture of continuous improvement and development.

Streamline your customer service operations with ChatBot in just 10 minutes. The platform seamlessly integrates with the tools you already use, allowing for easy one-click connections. By enhancing customer satisfaction daily, the AI and Machine Learning capabilities empower you to refine your bot continually through the analysis of previous chat interactions. You can design your customized bot without needing any technical expertise. ChatBot aids your sales efforts by generating fresh leads and converting website visitors into paying customers. Enjoy a 14-day trial of ChatBot features without the need for a credit card. Whether you are a startup or an established enterprise, ChatBot enhances your communication with customers and drives your business forward. Continually enhance your operations as your business evolves. Provide 24/7 customer service, reduce response times, and efficiently manage a large number of inquiries, ultimately boosting your team's productivity. With ChatBot, you can ensure a consistent and high-quality experience for your customers at all times.

A platform for AI knowledge management created by CX specialists with more than 10 years of experience in Omnichannel Customer Service. A great customer experience is no longer an advantage. It's a requirement. Knowmax makes every conversation count. We provide self-care assistance and guides across all touch points to ensure seamless customer interactions. With AI-backed knowledge management system, Empower support advisors as well as customers. Semantic Search improves the ability to find information, reduces the time it takes to access the right information, and ensures that the first contact is made with the correct person. Harmony in the information that is sent to customers via digital and assisted channels is essential. Otherwise, customer experience can be a disaster. Your Champions should be empowered with the right tools to help them take the best action and solve customer queries in a matter of seconds.

BoomTown offers a variety of services, including expert lead generation, IDX websites, an intelligent CRM, and lead management solutions, all designed in flexible packages that adapt to your growth. Discover why BoomTown consistently ranks as the top user-rated real estate CRM! With a clear vision of your goals and our expertise, we serve as a genuine extension of your team, providing 24/7 responses to prospects in as little as 90 seconds while nurturing them for up to a year, ensuring agents receive leads that are ready for transaction. This approach guarantees that prospects get the necessary attention they deserve, enabling agents to concentrate on active buyers and sellers, ultimately speeding up conversions. The elite in the industry recognize the need for a different approach, which is why they opt for BoomTown over any other CRM, making their path to success more straightforward. Our unique real estate solution not only helps you generate and qualify leads but also manages and converts them with remarkable efficiency.

Helpy is the customer service platform designed for companies that care about customer data security. Protect your data but don't compromise on providing customer support! Helpy Pro is designed for private and on-premise deployments. It lets you avoid vendor lock in, own your data, and integrate with tools you already use to keep your data private and secure. Helpy has been downloaded over 500,000 times. Both the pro and open source versions are in use all around the globe.