Best CRM Software in Germany - Page 68

Mobivity elevates guest loyalty and engagement by leveraging advanced big data technologies that have been shown to enhance both customer frequency and spending. Our solutions empower brick-and-mortar businesses to flourish in an increasingly digital landscape. The Recurrency platform is instrumental in encouraging both employees and customers to engage more frequently and spend more. With the ability to create and track campaigns tailored to expand your business, you can boost average customer frequency by over seven times. Every transaction presents an opportunity for another, and strategic print campaigns can elevate average customer spending by upwards of 40%. By providing the right incentives to employees at the point of sale, businesses can potentially see a revenue increase of up to 10% each week. Ultimately, Mobivity’s Recurrency platform is meticulously crafted to assist business owners in enhancing customer frequency, expenditure, and loyalty by utilizing insightful data analytics. This empowers businesses to not only retain customers but also to understand their behavior better, paving the way for sustained growth and success.

Tier1 Financial Solutions is a global leader in relationship management software for investment banking professionals, corporate and investment banking, and capital markets. Our clients are empowered to increase productivity, reduce risk and improve customer ROI. Tier1 provides the connectivity, tools, and workflows that enable collaboration, transparency, communication, and communication between capital market participants and clients. Our extensible developer toolkit, plug-ins, and Salesforce's solid encryption enable rapid custom application development using capital markets-grade security, configurable coverage models, and industry-specific business logic.

What do we do? We make your fans Superfans! Brands, companies, and organizations can use our custom fan engagement platform to empower their biggest supporters as word-of mouth ambassadors. SocialToaster sends content directly to the recipients and can be shared by clicking a button. Social gamification allows you to reach and engage your fans via marketing emails, contests, social media campaigns, and contests. All of these options are customizable.

Connect with your clientele through various digital platforms to achieve success by reducing expenses, enhancing revenue, and elevating customer satisfaction levels. Our organization holds the view that having contextual awareness is essential for delivering top-notch digital interactions with consumers. Service providers can effectively identify, suggest, and implement pertinent new services tailored to specific consumer groups. Our platform facilitates a comprehensive engagement strategy that includes self-service options, product selections, payment processing, app push notifications, and links to targeted promotions or directions to nearby store locations. This closed-loop interaction not only presents information in a way that is both significant and actionable for consumers but also aids service providers in optimizing their overall market share. AwareX stands out as a completely software-as-a-service solution, seamlessly hosted in the cloud, enabling around-the-clock customer engagement tailored to a diverse array of customer journeys. Moreover, by leveraging this platform, businesses can foster deeper relationships with their customers, ensuring that they remain responsive and relevant in a competitive landscape.

Innovative tools for packaging, promoting, and selling digital services are essential across mobile and various channels throughout every stage of the customer purchasing process. These solutions provide real-time charging, management, and control for both circuit-switched and IP-based services, ensuring a unified view of customer transactions. They enable rapid service design, foster on-demand customer engagement, support agile product delivery, and facilitate real-time monetization. MATRIXX Digital Commerce offers the contemporary digital tools necessary to meet customer demands effectively. Unlike other solutions, MATRIXX is uniquely designed to combine the resilience and performance of network functions with the configurability typical of IT applications. By dismantling barriers between network and IT, it positions your business for hyper-scale growth. Its click-not-code philosophy empowers business users to manage logic independently, while RESTful APIs ensure smooth integration across all organizational operations. This approach not only enhances efficiency but also drives innovation within your digital services framework.

Harness the power of remarkable AI experiences. Crafting and providing an exceptional customer journey can be a challenging task. With Adobe Sensei, the complexities are simplified through the use of artificial intelligence and machine learning, enabling effortless creation, informed decision-making, and more effective marketing strategies. Don’t miss our latest video to discover the potential of Adobe Sensei. This tool ensures the fulfillment of digital document promises by facilitating seamless experiences. It also allows for ongoing assessment of campaign effectiveness to refine ad distribution. Captivate your audience with tailored offers, personalized subject lines, and optimal delivery schedules. Moreover, it anticipates customer behavior by analyzing various attributes, distinctions, and conversion factors, ensuring your marketing efforts are both strategic and effective. By leveraging these insights, businesses can enhance their engagement and drive better outcomes.

OnCourse combines sales automation, email and SMS sequencing, and calling functionalities into one robust CRM solution. This integrated suite is designed from the ground up to enable you to reduce expenses on your sales toolkit, enhance your sales initiatives through powerful automation, and significantly boost your team's productivity. You can easily send customized SMS messages directly from the platform or plan them for future delivery as part of a sequence. Establish a reliable pipeline with automated insights that reveal effective strategies, along with capabilities for activity tracking, reporting, call recordings, team member segmentation, reply monitoring, and much more. To streamline your transition, we offer data migration services that ensure all your information is imported into OnCourse efficiently. Additionally, we can clean your data to eliminate annoying duplicates, ensuring your team starts off strong. OnCourse is not merely a CRM; it serves as a comprehensive Sales Automation Platform that offers a proven strategy for achieving success and empowering your sales team. By leveraging these tools, you can facilitate growth and drive engagement like never before.

Sparq serves as a platform for customer insights that reveals valuable earned data. By employing a relationship-centered approach, it enhances customer profiles with each interaction, yielding deeper insights into customer behavior. Attributes such as motivation, preferences, and beliefs are transformed into actionable data points. This comprehensive understanding brings significant value, boosting customer acquisition, improving retention, and enhancing overall satisfaction. The method of progressive profiling ensures that unique insights are gathered that cannot be sourced elsewhere. Sparq stands out as a premier provider of continuously refreshed insights regarding customer preferences, priorities, and buying habits, all acquired with proper consent. Furthermore, every client of Vision Critical is paired with a dedicated Customer Success Manager, who offers expert advice based on nearly two decades of experience in the customer insights field, ensuring effective recruitment and engagement strategies. Ultimately, this combination of cutting-edge data analysis and personalized support allows businesses to stay ahead in understanding their customers.

Atominvest offers next-generation technology solutions for Alternatives investment managers. Atominvest's integrated tech solutions are flexible enough to fit your business. They can help you source deals, raise funds, manage investor relationships, and monitor your portfolio. Our cutting-edge tech systems allow Alternatives fund managers manage their investments and investor base efficiently using one software solution. The software allows fund managers to streamline their investor journeys, including onboarding, fundraising, and client reporting, and it provides functionality and workflows.

SmartKarrot, a cloud-based solution for Customer Success & Account Management allows teams to manage Customer Growth (Expansion/Retention & Renewal), with a platform focussed on Intelligence & Automation. 1. SmartKarrot is built on Augmented Intelligence and proactive handles complex use cases related to Expansion & Retention. Multiple products, service lines, and geographies. 2. Our customers can scale efficiently with our intense focus on Automation & Playbooks. 3. Our New Age Design with a PLG mindset makes for a great user experience. 4. Our unlimited user packages allow our clients to be truly Customer Centric and enable great alignment within their teams.

Customers create their own experiences. Alterian's software adeptly identifies and maps the 'natural' pathways selected by customers, highlighting essential 'break points' throughout their journey and 'moments of truth' as they approach significant objectives, thus enhancing the value of every interaction for both the customer and the brand. This allows brands to assess and measure the impact of each strategic journey, demonstrating its influence on ongoing engagements and understanding its ramifications for their business objectives. The platform is designed to continuously learn and implement the most effective improvements, consistently evolving and refining each customer experience. Additionally, Alterian offers a comprehensive perspective of the customer's journey across various digital, offline, direct, and channel interactions. This ongoing communication with customers facilitates the visualization of complete customer journeys, enabling the monitoring of important shifts in customer interest at every engagement point, ultimately fostering deeper connections and insights.

QuinForce empowers B2B marketers to expedite their sales processes by offering adaptable end-to-end lead generation services, which are fueled by an optimal combination of skilled personnel and advanced technology. Our comprehensive marketing knowledge spans complex sales sectors, including technology/software, SaaS, healthcare, and financial services. Leverage QuinForce’s robust and verified global database, featuring over 50 million business contacts with detailed segmentation options, to connect with decision-makers that align with your ideal prospect profile. Effectively engage your audience using a strategic blend of voice, email, social media, web, and mobile channels. QuinForce’s tailored lead generation strategies are designed to seamlessly incorporate these five channels, ensuring they align with your unique marketing needs. Enhance your B2B marketing initiatives with QuinForce’s innovative marketing automation solutions, which synchronize every facet of your campaign for exceptional results, driving higher engagement and conversion rates. With QuinForce, transform your marketing approach to achieve outstanding success in your sales efforts.

A better CRM is essential for your sales team! Onpipeline™, a great CRM, allows sales reps to manage sales, contacts, and activities. They can integrate email and calendars, automate repetitive tasks, get Leads via web forms or API, as well as integrate emails and calendars. The interface is simple and easy to use for lead and deal management software. It is easy to use and can be customized to meet your business's needs. Marketing automations can help you save time on repetitive tasks. All accounts have unlimited storage, contacts, and users. Instant access. In less than 2 minutes, you can start. You can add contacts and deals via email, web forms, and our API. You can also activate and track third-party sources and manage their access at any time. Drag and drop your deals to the next stage. Onpipeline can be set up to work with one or several customizable pipelines, and you can also assign them to a team.

Vogueboard's cloud-based B2B eCommerce platform connects motivated buyers with building material suppliers for increased online visibility, client engagement and sales opportunities. Vogueboard users have immediate access to the tools they need to attract new customers, build relationships, and digitize the entire B2B transaction process for a paperless experience. Vogueboard's SaaS technology makes it easy to manage and download inconvenient hardware installations. Automate your sales processes to create a price list for building materials, manage product data, and process orders. Your digital storefront will allow customers to browse your merchandise and make purchases. This will help you capitalize on online sales opportunities. Our intuitive CRM is specifically designed for builders and distributors of building material. It helps you build and manage customer relationships.

Luminoso transforms unstructured text data to business-critical insights. We empower organizations to interpret and act on the information people give us by using common-sense artificial intelligence. Luminoso requires little setup, maintenance or training. It also doesn't require any data input. Luminoso combines the world's best natural language understanding technology with a vast knowledgebase to learn words from context - just like humans - and accurately analyze text in minutes instead of months. Our software offers native support in more than a dozen languages so leaders can quickly explore data relationships, make sense out of feedback, and triage queries to drive value. Luminoso, a privately held company, is headquartered in Boston MA.

Intuitive, intelligent, and comprehensive, Mortgage iQ elevates your business performance. Offering Mortgage CRM, Lead Management, and Marketing solutions for Retail, Wholesale/Correspondent, and Consumer Direct Lenders, we ensure your needs are fully met. Our robust CRM platform is designed with the capabilities necessary to support every department within your organization. By enhancing your operational efficiency, Mortgage iQ allows you to harness its advanced list management features to concentrate on the crucial relationships that drive success. Trust Mortgage iQ to guide your interactions; our dedicated team will help you set up targeted touchpoint campaigns or "tracks" for borrowers, transactions, Realtors, and other valuable partners in your network. With our intuitive Template Editor, you can easily create stunning templates for impactful communications, whether for drip campaigns, mass outreach, or one-off messages. The demand from leading originators is clear; shouldn’t you join them in leveraging Mortgage iQ? Experience the transformation that comes from utilizing a platform tailored for your success.

Mortgage professionals aiming to enhance their lead management and conversion capabilities can benefit from MLO Shift, which operates on ActiveCampaign, a premier CRM and marketing automation platform utilized by more than 50,000 companies. Each account offers a generous allowance of 2,500 contacts and supports up to 25 users. By joining MLO Shift, you gain access to an extensive library of straightforward video courses designed to help you quickly leverage your investment and maximize your results. Create personalized landing pages effortlessly by either customizing an existing template or building one from scratch; these pages are designed to be fast, easily editable, and mobile-responsive, enabling you to execute campaigns and boost lead conversion effectively. With the ability to automatically consolidate all your leads into a single system, you can follow up instantly via email, text, and Slybroadcast voicemails, allowing you to dedicate more time to managing your business operations. Additionally, MLO Shift ensures that you can systematically track and follow up on your referrals, so you never lose sight of a lead and avoid the risk of them choosing a competitor. This comprehensive system empowers mortgage professionals to streamline their processes and significantly improve their overall efficiency.

Discover how your team can efficiently handle orders and requests, streamline marketing efforts, and evaluate performance metrics. All incoming orders are consolidated into a unified list that is then allocated to operators for processing. Every customer maintains a comprehensive communication history, regardless of the channel used. Automated triggers efficiently assign tasks to staff, send customer notifications, and update their information seamlessly. Operators benefit from a unified interface, eliminating the need to exit the CRM to check stock levels, generate invoices, or schedule deliveries. Aggregate customer information from various channels within the CRM system, enabling effective database segmentation based on this data. Implement automatic strategies designed to boost repeat sales while delivering personalized marketing campaigns to segmented audiences. Engage with customers through messaging apps directly within the CRM platform, and access past customer interactions with just two clicks. Additionally, create orders directly from CRM conversations and verify product availability using the integrated catalog. This comprehensive approach enhances operational efficiency and fosters stronger customer relationships.

Market Force has developed the KnowledgeForce® platform, a cutting-edge technology designed to gather, integrate, and visualize customer experience (CX) data effectively. This platform harnesses advanced big data technologies to aggregate customer experience information from various sources, including those collected by Market Force, third-party vendors, or directly from your own data. With KnowledgeForce, executives, managers, franchise owners, and on-site operators have the capability to delve into specific geographic details and pinpoint areas needing improvement, allowing for swift corrective actions. The platform is tailored to display data according to user roles, enabling stakeholders to access enterprise-wide insights while also drilling down to site-specific information seamlessly. Store managers and franchisees can monitor performance metrics relevant to their specific locations and make comparisons with regional or corporate benchmarks. Additionally, KnowledgeForce offers over 50 standardized reports that can be customized for either online access or automated distribution. This flexibility ensures that all users have the information they need to drive enhancements in customer experiences across the board.

AIQUA serves as an advanced customer engagement solution, allowing you to connect with your audience based on their behavior both within your app and on the web. By utilizing AI technology, it enhances conversion rates across channels that you control in your marketing efforts. The platform facilitates deeper engagement on various devices and through numerous marketing-owned channels. It provides immediate insights into your audience's specific needs as soon as they arrive on your site. Additionally, it can suggest products that your customers are seeking even beyond the confines of your application and website. By re-engaging users through a diverse array of channels and formats, AIQUA ensures that you maintain a strong connection with your audience. It employs AI to proactively gauge the interests of your users based on their external activities. Furthermore, Appier's cross-screen database allows you to track user interactions across different devices, enabling you to choose the optimal channel for audience engagement. You can reach your customers through various means including mobile app push notifications, in-app messaging, browser push notifications, SMS, email, messaging apps, and several other platforms, ensuring comprehensive engagement strategies that resonate with your audience's preferences. This multifaceted approach not only enhances customer satisfaction but also drives brand loyalty over time.

Develop and nurture cross-channel connections to enhance customer satisfaction with an impressive 50 million transactions monthly, 10 million bot interactions, and engagement across 500 million sites and over 15 major social networks as well as five primary instant messaging platforms—creating a cohesive digital engagement experience with a customer experience (CX) focus! Our goal is to empower every organization globally to enhance customer happiness. Currently, 70 of the top 100 most valuable brands recognize us as the essential ingredient in crafting remarkable customer experiences. By facilitating millions of interactions across various non-voice channels, SimplySocial ensures exemplary customer support with complete omni-channel integration. Leveraging advanced machine learning and cutting-edge AI for both agents and customer interactions, we are pioneers in conversation management. Simplify360 enables you to efficiently dispatch responses, manage replies, and publish content across multiple messaging platforms such as WhatsApp, WeChat, Line, Viber, and SMS, making it a comprehensive solution for all your non-voice customer service needs. This innovative approach ensures that businesses can maintain strong relationships with their customers while streamlining their communication efforts.

The Avaya Experience Platform offers a robust solution for customer engagement, seamlessly blending voice, video, chat, messaging, and other forms of communication to ensure fluid interactions across different channels. Focused on improving experiences for both customers and employees, it provides agents with immediate access to customer information through a consolidated desktop interface, allowing for personalized and effective service. This platform facilitates the handling of both incoming and outgoing communications, ensuring that customers can connect through their preferred methods while providing agents with essential tools to efficiently address their concerns. By integrating various communication channels and incorporating sophisticated analytics, the Avaya Experience Platform enables organizations to enhance their contact center operations and deliver outstanding customer service. Additionally, its adaptability to changing customer needs allows businesses to stay competitive in a rapidly evolving market.

Hoodys is a platform for optimizing hotels operations and guest satisfaction. Hoodys is a hotel optimization company that aims to increase revenue, safety and efficiency for guests. Hoteliers can manage hotel operations and tasks efficiently and smoothly. Hoodys uses edge computing and AI technologies to automate the hospitality industry and ensure safety for guests.

A single solution designed for your entire organization. This software application is tailored to simplify all your administrative tasks. With our software, you can enhance the flow of information and communication throughout your organization. This leads to greater effectiveness and efficiency for your company. Our software was developed to be flexible and can be fully customized to meet the specific needs of your business and industry, eliminating the need for costly bespoke solutions! Are you in search of software that can be accessed from any device, at any time, and from anywhere? Our cloud-based solution empowers you to retrieve all your business data whenever and wherever it is needed, ensuring that you stay connected and productive on the go. Additionally, this adaptability ensures that your organization can evolve alongside changing demands and technological advancements.

Enhancing customer satisfaction and increasing return on investment are key objectives, and Oracle Maxymiser empowers both B2B and B2C marketers to craft optimized customer journeys on websites and mobile applications through techniques like testing, personalization, recommendations, and data insights. Identify effective strategies and high-converting elements effortlessly. The platform features a user-friendly visual editor that allows both non-technical and technical team members to collaborate seamlessly by toggling between visual editing and coding, making it straightforward to conduct A/B tests or intricate multipage funnel tests. By integrating audience data from various marketing platforms or external business sources with Oracle Maxymiser’s session data, marketers can gain a comprehensive understanding of the customer experience. Initiate A/B and multivariate testing while segmenting traffic to evaluate an array of variants as customers navigate through the sales funnel. Additionally, Oracle Infinity-powered Heatmaps unveil new testing possibilities and offer deeper insights into the digital customer experience, enriching the overall strategy for marketers looking to optimize performance. With these tools, businesses can ensure they stay ahead of the competition.