Best CRM Software for Small Business - Page 61

Yotpo is the most popular eCommerce marketing platform. It helps thousands of brands increase direct-to-consumer sales. Our single-platform approach integrates data driven solutions for reviews and loyalty & referrals, as well as SMS marketing. Yotpo empowers brands to create smarter, more profitable experiences that build and maintain customer relationships. We integrate with all the tools you use every single day, including Google, Instagram and top eCommerce platforms.

RedTeam is a complete construction project management software. RedTeam is a construction management software designed by contractors for contractors. It comes with a wealth o tools that enable teams to deliver the best possible building experience for clients and key stakeholders. It covers all aspects of business development, project management, financials and closeout.

Market Quest is an advanced yet user-friendly database marketing and customer management tool that enhances sales and provides a competitive edge while maintaining orderliness. With its capabilities to send E-cards, newsletters, videos, and offer numerous customization options, Market Quest seamlessly integrates into your website to capture entry forms and assign them to a sales representative, ensuring no lead is lost and fostering customer loyalty for future referrals. Designed for busy sales teams and marketing departments, our automation system simplifies the marketing process, enabling users to effortlessly add contacts to the database. Once added, these contacts automatically receive newsletters, birthday E-cards, holiday greetings, and seasonal messages, along with other drip marketing initiatives. This sophisticated automation system is adaptable for both individual sales professionals and teams, streamlining their marketing efforts and enhancing productivity. Ultimately, Market Quest not only boosts efficiency but also cultivates lasting relationships with customers, paving the way for sustained business growth.

CAMS is a comprehensive, web-based management system designed specifically for auto, recreational vehicle (RV), and farm dealerships. It provides an affordable and effective solution that includes website development, hosting, and customization, allowing users to access essential data from any device using any web browser. The platform features robust customer relationship management (CRM), a VIN decoder, a complete financial integration package, Buy Here Pay Here options, a sales calendar, and QuickBooks integration. Key functionalities encompass modules for service and parts management, payment scheduling, car and RV rental services, detailed reporting, and more. Additionally, users can benefit from an appointments calendar, both internal and external work orders, parts inventory management, invoicing, and purchase order capabilities. The system also includes tools for tracking profit and loss, the ability to use a phone camera to upload vehicle images, and the convenience of an online document storage solution. Users can upload, store, and link documents to specific stock numbers while creating organized partitions and folders to enhance efficiency. Furthermore, CAMS supports both iOS and Android devices, ensuring seamless accessibility on the go.

Achieve outstanding outcomes for your sales and marketing initiatives with Marketing 360. This acclaimed platform, designed specifically for small to medium-sized enterprises, merges digital marketing software with personalized marketing services to facilitate growth for SMBs. Among its standout features are an advanced marketing CRM, UXi Rainmaker Websites, Natural Listing Ads, Top Placement Ads, Social Targeting Ads, and On-Demand Marketing Services, among others. Additionally, Marketing 360 offers comprehensive analytics tools to help businesses track their performance and optimize their strategies effectively.

Leverage Customer Relationship Management (CRM) tools to streamline responses, enhance reaction times, send focused communications, and monitor all activities effectively. Real-time statistics equip you with pertinent information at your fingertips, while custom metrics can be quickly tailored to meet your specific needs. With WebConnector, integrating online forms, product listings, booking systems, surveys, and customer management into any static or content management system website becomes a seamless task. Experience the benefits of automated customer acquisition! Personalized email campaigns and automated follow-up messages (FollowUps) can boost sales by an impressive 200 to 300 percent. Utilize Factura for efficient management of quotes, orders, invoices, delivery notes, reminders, and inventory. By automating various workflows, you can significantly save time and enhance productivity in your operations. This streamlined approach not only simplifies processes but also allows businesses to focus on growth and customer satisfaction.

Quantum Metric provides the empathy and experience data that you need to place people at the center of your products. Machine learning allows you to automate the identification and resolution of technical issues as well as confusing user experiences in real-time. You can easily communicate with your customer and resolve problems with detailed session replay. Even if you're just browsing your site, powerful UX analysis is simple to use and draws insights from. Teams can combine qualitative and quantitative data on one platform to make data-backed design decisions.

The sophisticated predictive analytics solution designed for telecom companies aims to pinpoint and evaluate crucial factors that influence Churn, ARPU, CLTV, and NPS. With the help of cutting-edge AI and Machine Learning, you can effortlessly allocate satisfaction scores across your entire customer base, facilitating more informed business choices. Supported by Google Cloud, the CHI platform provides an opportunity to interact with a data set modeled after actual telecommunications data. Utilize CHI to assess the vital elements affecting Churn, ARPU, CLTV, and NPS, while also identifying customer segments based on the risk of churn, potential revenue enhancement, and NPS. This platform not only empowers telecom providers to enhance their strategic initiatives but also fosters a deeper understanding of customer behavior and preferences.

At Como, we equip you with the digital marketing solutions necessary to achieve your goals. Our proven track record in empowering both restaurant and retail sectors allows us to truly grasp the market challenges you encounter and the obstacles that stand between you and effective growth strategies. We are dedicated to dismantling these hurdles, facilitating your journey towards realizing your business's full potential by leveraging the rich customer transaction data collected through your POS systems and transforming it into actionable insights. Our flagship offering, Como Sense, is a comprehensive marketing platform designed to foster business growth. This innovative tool continuously analyzes your customers' identities and purchasing behaviors, enabling you to engage them with targeted, relevant messaging that encourages repeat visits. Among its key features are robust analytics, automated marketing solutions, loyalty program management, seamless omnichannel communication, and a customized mobile application tailored to your brand. By utilizing Como Sense, you can unlock new opportunities for customer engagement and drive sustainable growth within your business.

React & Share serves as the voice of your customers, utilizing the most advanced feedback tool available. Allow your online audience to communicate their thoughts with you effortlessly. With immediate, responsive feedback and comprehensive reports, users can express their exact needs regarding your website content. Clients of React & Share leverage page-specific insights to evaluate, interpret, and create effective web content. The user-friendly reaction buttons and open text feedback options empower users to highlight areas where content may be ambiguous, outdated, or incorrect. Additionally, our automated reports and user-friendly dashboard deliver a variety of valuable data on a daily, weekly, or monthly basis, ensuring that you remain informed and responsive to your audience. This dynamic approach allows businesses to continuously enhance their digital presence based on real-time user insights.

ServitiumCRM is a Modern Customer Service Platform that enables the Journey from Reactive to Proactive to Predictive Customer Service and Support, digitalizing end-to-end after-sales processes of organizations across industries and geographies.

Capitol Canary provides a comprehensive digital engagement platform and communications platform for grassroots advocacy and public affairs. Our user-friendly, innovative tools make participation in government possible in the digital age. Since 2013, the world's most prominent associations, companies, and nonprofits have used our software for their advocacy programs and to support their public policy goals. Our clients have launched more than 22,000 grassroots advocacy campaigns, which have generated more than 45,000,000 connections with legislators. Our platform offers solutions for grassroots advocacy and strategic communications as well as stakeholder management.

Enthalpy, represented by the symbol H, signifies a measure of internal energy and reflects your company's potential for expansion. As an Applied Operational Analytics SaaS Solution, Enthalpy is dedicated to achieving swift, effective, and reliable growth. It delivers precisely the data you require at the right moment, offering crucial insights into client behavior. The early adopters of your service have expressed great satisfaction with both your team and the product itself, indicating a promising start for future endeavors.

Marketing, sales and service: BSI CX helps you find, win, retain and understand customers. Perfect customer journeys can be designed, executed and optimized. All of it is cross-departmental and personalized for each customer across all touchpoints. It's fully automated for exceptional and emotional experiences. BSI makes personalized customer management possible at all touchpoints. Your customers will always be able to tell you at what stage of their lives they are. Everyday life is the best trigger. BSI's trigger-based approach allows you to respond quickly to relevant events (life) and tell your customers the right story.

BSI CRM provides a comprehensive 360° perspective on your customers, accessible at any moment across all departments and interactions. Its modular design, extensive configurability, and open technology make it a standout choice, garnering accolades from both industry experts and satisfied clients. The greatest satisfaction for us comes from the positive feedback of our users, as we have been passionate about CRM solutions for nearly 25 years. Currently in its 16th generation, BSI CRM benefits from advanced platform capabilities and innovative development practices. For organizations with intricate requirements, particularly large enterprises, we are the ideal partner. Our extensive ecosystem and numerous standard interfaces showcase our expertise, reflected in favorable total cost of ownership (TCO) metrics. Regardless of whether you operate in B2B, B2C, or B2B2C sectors, BSI CRM is designed to seamlessly integrate with your business model, workflows, and IT infrastructure, ensuring it aligns with your needs rather than forcing a change. Our commitment to adapting to your unique circumstances sets us apart in the CRM landscape.

Let us show how Dealerpull can simplify your auto industry business and improve it. Track, organize, and input all service center leads. - Manage your inventory from anywhere, any device. - Create new deals, print your bill-of-sale and all other paperwork in seconds. Dealertrack integration - Track and manage all internal and external parts. Invoice your dealership or customers directly. Schedule service jobs and much more! Best for: Wholesale and retail Canadian used car dealers. Dealerpull CRM can help you, no matter if your dealership has over 200 vehicles or is a small operation with just 10 vehicles. Inventory Management and cost tracking with integrations to: - Autotrader - Kijiji Cargurus - etc. CRM Lead Management, with - Drivers license mobile app to scan leads and upload them - Lead forwarding by 3rd parties RoundRobin leads for your sales team - etc. Service Shop Management also available!

MoEngage, an Insights-driven customer engagement platform, is for the customer-obsessed marketer. We help you delight customers and keep them coming back for more. MoEngage allows you to analyze customer behavior and engage customers with personalized communication via email, mobile, or web. MoEngage is a full-stack platform that combines powerful customer analytics, AI-powered customer journey orchestration and personalization. It's all in one dashboard. MoEngage has helped to increase customer engagement. MoEngage can be used by product managers and growth marketers to offer a personalized experience to customers throughout their entire customer lifecycle - from onboarding to retention, growth, and beyond. MoEngage is different because it offers a complete-stack solution that includes powerful customer analytics, AI-powered customer trip orchestration and personalization capabilities.

Lumoa serves as a platform for customer insights that automatically provides valuable information derived from customer feedback, enabling enhanced decision-making and assessment of investment impacts. This intuitive platform simplifies the processes of gathering, evaluating, and responding to customer feedback, fostering a culture centered around customer needs. By actively listening to customer opinions, organizations can ensure that every decision reflects the interests of their clientele. With Lumoa's executive dashboard, users can effortlessly monitor and manage various customer journeys, touchpoints, and datasets. You can create specific cards on your dashboard that symbolize different touchpoints, locations, or channels, allowing for performance comparisons and access to targeted insights related to each card. By understanding customer preferences and aversions regarding your offerings, you can make informed decisions that align with their desires. Additionally, Lumoa provides the capability to monitor customer experience performance in real time, ensuring that businesses remain responsive to their customers' evolving needs. This commitment to real-time feedback and analysis empowers organizations to adapt quickly and effectively to customer expectations.

Become one of the many customers experiencing the transformative benefits of interconnected account hierarchies and robust lead assignment strategies. Embrace the speed-to-lead movement now. This advanced lead assignment system is tailored for large enterprises, enabling seamless and organized account hierarchies through the premier automated solution for Salesforce. By adopting this solution, your team can significantly enhance their lead response times and make impactful improvements. Form a perfect harmony among your data, sales personnel, and revenue-generating teams. With Complete Leads, you gain access to an incredibly effective automated lead-to-account matching and routing tool. Step into the speed-to-lead revolution and unlock your full revenue potential today. Our customers have compelling testimonials that emphasize the effectiveness of this solution. In a market where 50% of prospective clients opt for the vendor that replies first, prioritizing a swift response is crucial. Thanks to enterprise-level features specifically designed to accelerate your processes, you’re equipped to be that first responder. Don't miss the opportunity to elevate your sales strategy.

A CRM serves as a central hub for all your customer information, tailored to fit your operational needs, making data capture straightforward. It enables you to reach out to clients with pertinent details at the most opportune moments consistently. By offering a comprehensive view of customer data, you can provide outstanding support to your clients. You can establish your objectives, set precise targets, and monitor your advancement within one user-friendly CRM platform. While our primary system meets most business needs, we customize the CRM to align with your specific requirements, including the development of bespoke modules essential for your operations. Our CRM seamlessly manages the entire sales process, from leads and opportunities to quotes, orders, and invoices. You can also run campaigns and communicate with customers via email and text, ensuring your team has complete access to all customer information for better-informed marketing decisions. Additionally, you can oversee your products and services, initiate purchase orders, and notify inventory managers when stock levels are low. Furthermore, our CRM offers an effective way to monitor services and facilitate after-sales support, ensuring customer satisfaction long after the sale is complete. Ultimately, this comprehensive approach allows you to cultivate stronger relationships with your clients while optimizing your business processes.

Capture and transform leads, engage clients, and monitor all activities in a single platform. Streamline the process of acquiring and nurturing leads to turn visitors into customers more effectively than ever before. Gain insights into customer behavior, integrate various engagement channels, and achieve a comprehensive understanding of your clientele. This all-encompassing solution is designed to deliver an outstanding experience for customers throughout their journey. Initiate interactions and greet visitors with reassuring messages that assist them right from the beginning. Collect their contact information to keep the dialogue going and successfully convert them into paying customers. Facilitate an effortless conversion process on your website. Enhance your lead generation efforts with intelligent web forms and stunning drag-and-drop landing pages that capture attention. Optimize your workflow by efficiently guiding leads through the sales funnel, ultimately saving you time and resources. By adopting these strategies, businesses can significantly enhance their customer acquisition and retention efforts.

Onyx Cloud consists of a collection of vital online applications tailored for the business sector. This cloud-based CRM management software operates under the SaaS model, enabling users to manage contacts, track opportunities, conduct marketing campaigns, handle email communications, and oversee document management for small and medium-sized enterprises, while also allowing for the creation of complimentary contact forms. It features user-friendly applications that streamline the oversight, administration, and evaluation of projects and their associated tasks. Users can assign work reports in real time from their mobile devices, enhancing accessibility and efficiency. Additionally, this SaaS solution promotes the analysis and management of employee ideas, ensuring that valuable insights are transformed into innovative strategies for the business. Ultimately, Onyx Cloud empowers organizations to harness collective knowledge and drive continuous improvement effectively.

We offer CRM and ERP solutions tailored for medium to large enterprises in South Africa. Identifying a reliable technology partner can often prove difficult. At Orax, we prioritize the creation of enduring partnerships grounded in trust, loyalty, and integrity. Our goal is to cultivate relationships that emphasize mutual advantages, ensuring sustained growth over time. This approach leads to a win-win situation for all involved! The past ten years have brought both challenges and achievements, yet, like our clients, we have emerged stronger. We aspire to continue our service for many generations ahead, fostering innovation and resilience.

Provide personalized sales experiences by utilizing comprehensive contact and account management tools. Focus your marketing efforts effectively by creating custom HTML emails aimed at distinct customer groups. Monitor your sales journey from initial lead generation to opportunity development, pricing, and finalizing deals through a structured sales pipeline. Streamline your workflow by automating routine tasks, such as setting reminders for calls and emails, distributing brochures, and managing lead entries. Generate reports on all data housed within your CRM, encompassing activities, leads, tasks, sales figures, and financial records. After each client meeting, quickly generate quotes using the integrated quoting system. Keep your product information and images organized to easily produce dynamic presentations for the products you wish to showcase. Additionally, enhance your customer engagement by utilizing analytics to refine your approach and track the success of your strategies.

Feedback Inn offers a straightforward solution for businesses that prioritize customer satisfaction and take their operations seriously. With a comprehensive yet user-friendly dashboard, you can create, launch, and evaluate surveys while enjoying all the functionalities typical of an advanced platform. Gather insights directly from your customers regarding their thoughts on your services and analyze their feedback, whether you're online or offline. You can view all findings in real time, accessible from both your desktop and mobile devices. Thanks to Feedback Inn's intuitive design, managing your surveys is a seamless experience; you can initiate your first survey in just a few minutes, allowing your clients to share where your customer service may need improvement. Subsequently, refine your services to enhance the overall customer experience. The dashboard also enables you to monitor responses live, empowering you to engage with customers promptly before issues escalate. Additionally, you can conveniently review suggestions and complaints from anywhere, ensuring that you can address concerns as they arise. This proactive approach not only strengthens customer relationships but also fosters loyalty and trust in your brand.