Best Communications Software in New Zealand - Page 92

SureTel adopts a proactive strategy in catering to our business telephone clients. Our dedicated VoIP phone specialists are always ready to engage with you regarding your unique needs or provide a live demonstration of our platform, which we are confident will leave you impressed. Feel free to reach out to our business VoIP experts by calling 833-SURETEL (787-3835) or interacting with our online representative via the chat option on our website. We firmly believe in transparent pricing, ensuring that all features are included in our services without hidden fees. If you're concerned about initial expenses, don’t worry; you can rent phones from us and we will handle all aspects of the setup and management! Our platform is designed to accommodate any custom features you may require. Explore our Idea Portal to see the exciting developments we have in progress. With SureTel, you can trust that we’re here to support you every step of the way.

At SMS Works, we exclusively charge you for text messages that are successfully delivered, ensuring you only pay for what you receive. Our competitive pricing ranks among the most affordable in the UK, with message costs beginning at just 3.45 pence plus VAT, and even dipping to 2.75 pence for bulk orders. Clients typically experience savings exceeding 30% when they choose our services. To see how we stack up against other SMS Gateway providers, check out our price comparison table. If you have an existing price that you'd like us to beat, don't hesitate to reach out for a personalized quote. For high-volume SMS users sending or receiving over 50,000 texts each month, we provide even more attractive rates. With our complimentary SMS API, you pay solely for the SMS credits you use, with no binding contracts or minimum purchase requirements. We ensure that you are only billed for messages that are delivered, and any failed texts are promptly credited back to your account. This policy allows you to potentially save up to 18% by avoiding charges for undelivered messages, as many SMS providers still bill for texts they have not actually sent. Additionally, our detailed delivery reports provide comprehensive insights into the status of all messages sent, including any SMS credits that have been refunded. By choosing our service, you not only benefit from lower costs but also gain transparency and control over your SMS expenditures.

Aivo has been solving the main problems of companies in customer service and growth since 2012 using omnichannel solutions powered with Artificial Intelligence. The company provides easy-to-use solutions that improve customer experience and is focused on giving people back their time. Aivo has 7 offices in North America, South America, Europe and Asia, as well as presence in 22 other countries.

Cloud-based call center solutions, commonly referred to as Software as a Service (SaaS), represent a significant improvement over traditional on-premises systems. The Castel Call Center as a Service operates on a subscription model that utilizes cutting-edge technology to ensure that agents can engage with customers swiftly and effectively. By adopting our cloud-based solution, your organization benefits from a modern call center that offers both scalability and reliability, all while eliminating the need for costly installation, management, and maintenance of physical hardware or software typically required by on-site platforms. Moreover, Castel streamlines all your inbound and outbound workflow processes along with its applications into an integrated portal that is accessible via a single link, enhancing overall operational efficiency. This innovative approach not only simplifies communication but also empowers your team to prioritize customer satisfaction.

Google Analytics stands out as the most prevalent tool for website analytics and monitoring globally. Its key benefits include simple installation, seamless connectivity with other Google products like AdWords and Search Console, and an extensive free version that many find sufficient. Hotjar offers the ability to capture user interactions on your website in a video format, providing valuable insights into user behavior. There's no need to start from scratch; utilize these top-notch tools to enhance your webinar experience with straightforward integration. For those already employing a digital marketing management and automation system, connecting with RD Station and utilizing APIs through Zapier can significantly streamline your processes. With Zapier's capability to integrate over 1,000 different applications, the possibilities are virtually limitless. Count on us to handle the logistics! We will take care of sending registration confirmation emails and reminders 24 hours and one hour prior to the event. Additionally, Webinar.Center allows you to harness YouTube as your video streaming platform, enabling you to enhance the quality of your webinar significantly and reach a wider audience. By combining these tools, you can create a seamless and impactful webinar experience that engages and informs your audience effectively.

Forget about using a console; you can now adjust the BBB webinar settings directly and effortlessly through the website. Not only can you create and modify your own contact list, but you also have the option to add new contacts via email or by uploading an XLS file. Customize the appearance of your webinar room by incorporating your logo and selecting a color palette that suits your brand. Additionally, you can integrate our widget into your website, enabling visitors to easily create webinars through your service. Take charge of your webinar planning! You have the flexibility to modify webinar details before the event starts, and all pertinent information—including titles, dates, and participant lists—will be conveniently organized in one location. After the webinars, you have multiple options for recording; you can either download the MP4 file or stream the recording online. Inviting participants to your webinar is a breeze—simply input their email addresses, and you can invite as many attendees as your server can accommodate without restrictions. Furthermore, our specialized widget displays the maximum participant capacity for your chosen package at the time of subscription, ensuring you have all the necessary information at your fingertips. So, get ready to enhance your webinar experience with ease and flexibility like never before!

If you're considering handling a cloud migration on your own, we strongly suggest consulting with our migration specialists before proceeding, as their expertise can ensure a smooth transition. With our technical knowledge at your disposal, we can transform your cloud migration into a seamless experience. The cloud revolutionizes our work processes and simplifies tasks, aligning perfectly with our motto of “Simplifying Technology.” We offer cloud hosting solutions designed to enhance your everyday operations. Currently, we proudly serve over 8,000 satisfied clients, have completed more than 35 million server deployments, and maintain an impressive uptime of 99.995%. Our flagship product, MailXaminer, stands out in the Digital Forensics field, offering various viewers that assist investigation officers in accessing and analyzing email messages comprehensively. We also collaborate with several forensic agencies, providing them with a range of solutions to effectively assess evidence using the right tools. Recent updates to our software have introduced a host of new features along with enhanced security measures, demonstrating our commitment to continuous improvement. As we move forward, we remain dedicated to empowering our clients with reliable technology that meets their evolving needs.

Dzinga is a cloud-based communication platform designed for businesses, enabling them to engage with customers through various channels such as phone, web, and messaging, all managed from an easy-to-use web interface. By consolidating all forms of communication in one location, Dzinga makes it possible for your agents to handle phone calls, SMS, popular mobile messaging services, and web chats seamlessly through a unified dashboard. This eliminates the hassle of juggling multiple applications, as everything is neatly organized within a straightforward, cross-platform interface. The telephony system intelligently routes every incoming call to the most suitable branch, individual, or device based on the caller's identity, timing, and purpose, ensuring that no calls—and therefore no business opportunities—are overlooked. Additionally, widgets on your website encourage visitors to initiate live chats with agents immediately, turning each interaction into a potential sale. With Dzinga, businesses can enhance their customer engagement and drive sales growth effectively.

Related Marketing Cloud (RMC), a personalization and marketing automation tool for data-driven Omnichannel marketing, is available. One-to-one customer relationships powered by all-in-one platform to drive higher revenues, increase customer lifetime value, grow audience, boost performance, and drive higher revenue. We are proud that we offer the following services: Customer Data Platform (Email Marketing, Mobile Marketing), Web Targeting, Product Recommendation and Customer Journey Manager

With 247meeting's solutions, you can conduct remote meetings seamlessly via landline, mobile, or computer, making it possible to connect with anyone, anywhere, at any time, all within just two minutes of setup. The company merges its technical expertise with exceptional customer service to provide a wide variety of high-quality solutions at affordable rates. Whether you represent a large corporation organizing a webcast for a vast audience or a small charity embarking on your initial conference call, we have tailored options to meet your needs. Additionally, our online administration tool, MyAdmin, helps us lower operating costs, which is reflected in our pricing strategy, ensuring that you receive great value for your investment. This commitment to customer satisfaction and cost-effectiveness positions us as a leader in the remote meeting industry.

Just as your smartphone serves a purpose beyond simple voice calls, our telephone systems incorporate advanced features that enhance both communication effectiveness and customer satisfaction. Our offerings encompass everything from advanced business phones to intuitive marketing solutions, all specifically selected to contribute to your company's growth. These telephone systems transcend the standard landline concept… Monitor your unanswered calls, seamlessly connect your CRM with your business phones on your computer, and ensure all conversations are automatically saved in the cloud. Additionally, enjoy the flexibility of managing cordless calls throughout your premises with a promise of full coverage. With these tools, your business can thrive in today’s competitive environment.

Your conference calls hold significant importance; it's time to harness their full capabilities. Are you fatigued by the ongoing frustrations and inefficiencies associated with conference calls? Wondering who's on the line or who is speaking, battling background noise, and dealing with constant downloads just to share your screen? The challenges of crucial remote meetings have persisted for too long. With LoopUp, enhanced collaboration and secure virtual meetings are merely a click away. Check out this video to discover how it works. For years, companies have faced a choice between the advantages of collaboration tools and the straightforwardness of traditional audio conferencing. LoopUp merges the finest aspects of both, revolutionizing your essential business discussions. Experience seamless screen sharing and video functionality for more interactive meetings—ensuring visibility, security, and control throughout your calls. And when we say seamless, we truly mean it; there’s no need for any training or downloads for your guests. Instead of enduring the same old issues, elevate your conferencing experience with LoopUp today.

Collect valuable customer insights effortlessly from within your website at no cost. Facilitate customer feedback directly on your site, allowing you to gather essential information that can help shape the products and services your audience genuinely desires. You can swiftly design attractive feedback buttons that align with your branding or utilize existing buttons on your site to initiate customer feedback surveys. With a wide range of survey options available, you can tailor them to reflect your brand identity. Whether you require a sophisticated approach or prefer a more straightforward solution, we provide diverse customer feedback survey types that can be seamlessly integrated into your website. Start with our aesthetically designed survey templates or craft a custom feedback widget to suit your needs. The Appzi survey tool is highly adaptable, ensuring it integrates naturally into your website's look and feel, making the feedback process smooth for your users. Additionally, by implementing these surveys, you can foster a better understanding of your customers’ preferences, ultimately enhancing their experience on your site.

Barracuda Essentials enables companies to efficiently prepare, migrate, and operate within Office 365, Microsoft Exchange, and G Suite with enhanced speed and security. This solution delivers essential multi-layered protection, archiving, and backup specifically for Office 365 environments. By integrating comprehensive email security with an unalterable email archive, it ensures compliance and facilitates easier litigation searches. Additionally, Barracuda Essentials provides complete cloud-to-cloud backup and recovery solutions for all emails and files within Office 365. Its straightforward per-user licensing model also includes sophisticated email safeguards against spear phishing and zero-day threats, as well as robust compliance archiving and discovery options. Furthermore, its backup and restore functionalities extend across Office 365 Exchange Online, OneDrive for Business, and SharePoint Online, making it a versatile tool for modern organizations.

Chatroll™ empowers you to seize your audience's focus, foster interactive experiences, and accomplish your objectives seamlessly. You can set up your event in under five minutes, whether by creating a dedicated Chatroll event page or embedding it on your current website or application. It stands as the reliable choice for hosting live chat events such as webinars, Q&As, informational sessions, workshops, and beyond. In an era where audiences are inundated with information, the effectiveness of traditional advertisements and static content has diminished significantly. So how can you stand out and make a genuine connection? In a landscape filled with generic, one-sided communications, there is a growing desire for authenticity, intimacy, and real experiences. Chatroll™ has established itself as the pioneering chat platform, gaining the trust of entrepreneurs and brands alike to deliver captivating live interactions. By merging live chat with video capabilities, Chatroll equips you with essential tools to craft experiences that not only attract your audience's interest but also foster trust and engagement, ultimately leading to your success. Whether you're hosting a workshop or an interactive Q&A, Chatroll™ is your go-to solution for creating memorable and impactful events.

LumApps is a cloud-based employee experience platform that enables communication between employees, allows users to access Google's search functionality within a repository of company files and lets users share files, information and comments. What LumApps can do for you: - Connect and engage all your employees, including frontline workers - Align your company around one shared company culture - Enable today’s largest enterprises to align, engage and empower their employees - Deliver a tailored experience to each employee to maximize engagement and productivity - Communicate with and empower your employees where ever they are LumApps offers services on an annual subscription basis that includes support via email and through an online help desk.

With CatapultEMS, you will create a robust emergency communication plan that remains transparent, centralized, and well-informed at all times, effectively connecting teachers, school sites, district officials, and law enforcement. The system allows for real-time tracking of students, efficient reunification processes, staff location check-ins, and management of threat reports, all facilitated through a reliable cloud-based platform. Additionally, our Emergency Management System features an Anonymous Bully and Threat reporting tool that empowers students, teachers, and parents to discreetly report any concerning situations via your website. Upon submission, the designated Bully Response Team or Site Safety Team receives immediate notifications through text and email, ensuring prompt attention and action on the anonymous report. This comprehensive approach not only enhances safety but also fosters a culture of open communication within the school community.

Provide prompt and tailored communication through international SMS/RCS and voice cloud services. Enhance your customer insights with actionable intelligence derived from global phone numbers and subscriber data. Utilize TeleSign’s Messaging API to code once and effectively reach your audience at scale, leveraging seamless delivery across various channels. The TeleSign Messaging API supports SMS, RCS, and WhatsApp, empowering you to create secure digital interactions that engage customers globally. By integrating a unified Messaging API, you can begin dispatching dependable and secure messages via SMS, RCS, and WhatsApp to your clientele today. Opt for one, two, or all three channels to diversify your programmable messaging approach and broaden your reach. With over 120 optimized points-of-presence and more than 700 direct-to-carrier routes, connect with an even larger customer base effortlessly. This expanded network ensures your messages are delivered efficiently and effectively.

For over two decades, Diabolocom has been transforming customer engagement with our cloud-native Contact Center as a Service (CCaaS) solution. Powered by proprietary generative AI, Diabolocom delivers advanced automation, improved reachability, and actionable insights tailored to today’s customer service and sales demands. Our AI Assistant enhances each interaction through real-time transcription, satisfaction analysis, and predictive next-best-action guidance. What makes Diabolocom unique is our combination of native AI for CX and full telecom functionality, creating a hyper-customized telephony experience. By automating repetitive processes, teams can redirect their focus to driving customer loyalty and revenue growth. Our solution integrates natively or via API with CRMs such as Salesforce, Oracle, and Microsoft Dynamics, ensuring complete visibility across every touchpoint. Leading brands like Mitsubishi Electric, Nikon, and Brinks rely on Diabolocom to deliver differentiated, AI-optimized customer experiences. With 97% faster post-call handling and a 12% reduction in churn, our platform drives efficiency and keeps teams agile.

Targeted customer surveys are essential for enhancing customer engagement and advancing your business strategies. By utilizing surveys, you gain a deeper understanding of your clientele, and you receive vital feedback necessary for ongoing improvements. Additionally, these surveys can reveal employee satisfaction levels, which is crucial for retaining talent and enhancing the quality of customer service they deliver. To ensure your investments in development align with actual customer desires, it's imperative to gather marketing research through surveys. Furthermore, collecting feedback from event participants allows for the planning of increasingly successful and well-organized events. Understanding customer perceptions of your company and the staff they interact with is invaluable for fostering loyalty. Ultimately, surveys not only inform you about customer sentiment but also provide insights into employee happiness, guiding you on effective retention and engagement strategies. Regularly seeking this feedback can lead to a more dynamic and responsive business environment.

Bloomreach transforms the e-commerce landscape through personalization. Its innovative data engine consolidates real-time information about customers and products, enabling businesses to gain insights into true customer desires. By linking this insight across various channels, the e-commerce experience becomes boundless, adapting to customers’ evolving preferences as they shop. Powered by Loomi, Bloomreach's AI platform for e-commerce, this approach opens up countless new avenues for making purchases. The suite of Bloomreach products encompasses Engagement, a marketing automation tool; Discovery, an advanced e-commerce search solution; Content, a headless content management system; and Clarity, which offers AI-driven conversational shopping experiences. With numerous AI patents to its name, the company caters to a diverse array of global brands, including Williams-Sonoma, Bosch, Puma, and Marks & Spencer, illustrating its broad market impact. This comprehensive approach ensures that businesses remain competitive in a rapidly changing digital marketplace.

Pirsonal provides marketers, developers, agencies, and other professionals with the flexibility and dynamic personalized video marketing, dynamic landing pages and interactive video tools that they need to deliver a personalized customer experience. We know how it feels. Video marketing works. You also know that personalized marketing and marketing automation work. We know personalized videos are 116% better than generic videos. Imagine a self-service personalized software for video that is flexible, cost-effective, and easy to use. Pirsonal is a marketing-individualized platform that takes personalized videos to the next level. Flexible software and a platform that connects with customers. Say "Hello" and you will be able to accelerate sales and engage customers.

The Voice of Customer engine that fuels action across the entire organization. Designed specifically for customer experience leaders who prioritize tangible results over mere survey data. It serves as an early warning system, allowing timely interventions before issues escalate. Leverage insights to eliminate uncertainty regarding which cases, customers, and themes require focus. Proactively identify emerging trends to mitigate potential problems. Move away from merely tracking past performance indicators. Transition from anecdotal evidence to solid proof. Gather feedback from your entire customer base, not just those who participated in surveys. Generate comprehensive executive and cross-functional reports that enable data-driven prioritization. Maintain a continuous VoC approach rather than relying solely on quarterly assessments, utilizing various channels. Benefit from automatic theme identification and impact analysis. Convert qualitative feedback into quantitative metrics that demonstrate real value. Recognize consistent successes as well as areas needing enhancement. Strategically allocate resources, refine operations, and provide support to colleagues with robust data. Minimize the time spent on reporting, allowing you to concentrate on customer needs while building a culture of responsiveness. This comprehensive approach enhances overall customer satisfaction and loyalty.

ClientCallPlus, offered by ClientCall, is an innovative solution that streamlines your phone communication, allowing your business to enhance efficiency and boost revenue. By automating calls and texts, you can effortlessly remind customers and clients of their scheduled appointments! Additionally, it helps you to follow up on pending and overdue payments, ensuring that you never miss out on earning. You can also make courteous calls to check in on customers or send automated birthday greetings! Tailor calls to inform your clients about upcoming promotions, limited-time deals, or launches of new products! By reducing the number of missed appointments and late payments, you will see an increase in your income. Enhanced attendance at appointments and automated special promotions lead to greater business opportunities. With less time dedicated to routine communication, you can concentrate more on strategic, value-added activities. Moreover, providing a consistent and professional experience through automated calls reflects positively on your brand’s image. Embracing this technology can significantly transform how you engage with your customers.

Call Simplified is a mobile application designed to assist healthcare professionals in managing urgent patient messages after hours in a more effective and secure manner. In contrast to traditional "On-Call" systems, which are often inefficient, costly, and outdated, Call Simplified addresses these shortcomings by providing a more precise, user-friendly, and HIPAA-compliant solution for call management. By utilizing modern web-based technologies, healthcare providers can significantly reduce the workload associated with taking calls while enhancing patient convenience. Our secure app, available for both iOS and Android, ensures that patient messages are directed to the appropriate on-call provider, with the most pressing requests prioritized for prompt attention. Providers can efficiently document and respond to patient inquiries, frequently without the need for a phone call. Experience a better after-hours work-life balance; manage calls without interrupting family time, dinner, or movie nights. Eliminate the hassle of multiple calls for a single request by gathering and confirming necessary patient details through easy-to-use online forms or phone prompts, making the process smoother for both providers and patients.