Best Communications Software in Germany - Page 98

Voiso, a cloud-based contact centre solution, allows you to easily set up, scale and manage your contact center, while improving customer experience and business metrics. Contact center capabilities include local calling experience, smart auto dialers, AI-powered voice recognition, agent management features and omnichannel support. Voiso combines it with pre-integrated integrations with major CRM/helpdesk systems. Voiso helps you scale your communications, reach customers even in highly regulated countries, and expand your business internationally.

Customers have moved beyond simply wanting an omnichannel experience; they now anticipate it as the standard. Our cloud-native contact center solution ensures that all communication channels are integrated within a single interaction, allowing agents to deliver superior service more efficiently. With features like effortless switching, transfers, and real-time coaching, agents can respond promptly to customer needs. Customers benefit from reduced wait times, fewer handoffs, and no more interruptions, eliminating the need for them to take notes during calls. This is the ideal standard for customer service. We aim to empower agents while equipping customers with the self-service options they crave. By incorporating Machine Learning, our omnichannel contact center platform elevates the customer experience, allowing clients to assist themselves while enabling agents to tackle more intricate inquiries. Our intelligent bot utilizes sentiment analysis and Natural Language Understanding, seamlessly linking to CRM systems and other resources to provide a truly unified and smooth customer experience. Ultimately, this approach not only enhances customer satisfaction but also optimizes agent performance.

Netfone offers a comprehensive Unified Communication Ecosystem tailored for businesses across Australasia, New Zealand, and Southeast Asia, encompassing audio, video, messaging, data exchange, and IoT device management. By engaging customers through various channels such as Voice, Video, SMS, and Cloud-to-Cloud, businesses can enhance their communication strategies and significantly boost customer satisfaction levels. Collaborating with Netfone ensures faster decision-making, improved access to vital business intelligence, and heightened responsiveness to client needs. Choose to partner with us today to experience a remarkable improvement in service quality. Many organizations prefer Netfone's innovative solutions over conventional phone systems, as they provide a more effective way to secure their investments and stay aligned with technological advancements. Embrace the future of communication with Netfone, and unlock new opportunities for growth and efficiency.

IBM Watson Media solutions allow you to integrate AI into your media workflow or video library. This allows you to increase viewer engagement, video analytics and delivery, as well as monetization. IBM Enterprise Video Streaming is able to power video-based communications, from employee town halls to trainings and department meetings to digital events - boosting engagement virtually from anywhere. Administrators can manage a secure user experience with a cloud-based solution that eliminates the need for IT updates and costly updates. This includes AI-driven deep searching and the ability track usage down to the individual user level with metrics such as when content was accessed and device information.

Elevate your live streaming experience with Wirecast, the go-to solution for professional video production. Tell your narrative, expand your viewer base, and foster a vibrant community. Whether you’re broadcasting from the comfort of your home or the excitement of a packed festival stage, Wirecast empowers you to showcase your interests to the world in real-time. Your ideal broadcasting setup is ready for Wirecast; simply connect your cameras and microphones, and seamlessly integrate your videos and graphics. Wirecast is equipped to manage every aspect of your production. Transform your streams to resemble high-quality television broadcasts. With a user-friendly interface and advanced production capabilities, your streams will align perfectly with your creative vision. Experience exceptional live encoding that ensures your audience enjoys top-notch video quality, regardless of where they tune in from, giving you peace of mind as you put on a stellar show. With Wirecast, your streaming aspirations are not just a dream but a reality waiting to unfold.

ApsaraVideo Live serves as a comprehensive platform for live streaming, accommodating both audio and video through advanced content hosting and delivery systems, as well as extensive real-time transcoding capabilities. This service ensures high-definition streaming with minimal interruptions, offering low latency and the ability to handle numerous concurrent users with ease. Additionally, ApsaraVideo Live is compatible with various platforms and provides software development kits (SDKs) for multi-client video recording and playback. Thanks to its cloud synchronization technology, users can enjoy synchronized playback across multiple devices seamlessly. The platform also employs a variety of security measures, including URL encryption, video encryption, and anti-leech tactics, to protect content from unauthorized access and illegal broadcasts, thereby addressing concerns about copyright infringement and live video bootlegging effectively. Overall, ApsaraVideo Live combines cutting-edge technology with robust security features to deliver a reliable and user-friendly streaming experience.

Covideo is a video messaging platform that professionals can use to stand out in their inbox, make stronger connections, increase their email open rate, and increase their CTR. You can record high-impact, low-effort videos and text messages that are extraordinary. You can upload your existing videos, or use your smartphone or webcam to record unique videos. To create the best video content, you can use our screen recorder to capture your screen, yourself or both. Clickable CTA buttons are a great way to drive engagement and provide clear next steps. You can either create your own landing page or choose from one of our ready-to use designs. Covideo integrations can streamline your workflow and improve output. Covideo can be installed to your Salesforce, Office 365 Outlook, Outlook, or Gmail. To make your message more accessible, add captions and use our trim-and-merge feature to combine multiple videos. Website overlay can be used to drive traffic to the relevant sites by placing your video over the URL of your choice. Request a demo to see Covideo today!

Upgrade your company's communication effortlessly from a single platform. AINA specializes in creating top-of-the-line Push-to-Talk handheld devices. By blending the established preferences of walkie-talkie radio users with cutting-edge LTE/IoT technology, AINA introduces a modernized version of radio communication, referred to as Radio 2.0. The company provides a range of Push-to-Talk applications tailored to your specific communication requirements, whether you need to connect with one group or implement a comprehensive Lone Worker Protection system for your staff. AINA is dedicated to assisting you in finding and implementing the ideal Push-to-Talk solution for your organization. Reach out to us and take the first step! Say farewell to complex configurations and installations, as all you have to do is open the app and press to talk. Additionally, your AINA Small Talk subscription comes with a Dispatcher platform, allowing you to engage with your talk groups, track the locations of your team members, and manage call requests. You can seamlessly use your AINA Small Talk subscription alongside any of AINA’s PTT handheld devices, ensuring a unified communication experience. Embrace the future of communication with AINA and enhance your team's connectivity today!

We serve as a vital link to enhance customer service experiences. Virtual Q reduces customer interactions with crowded areas in stores, supermarkets, and offices by offering a contact-free method to regulate customer movement. This innovative digital platform is tailored for retailers aiming to operate safely during the COVID-19 pandemic, featuring advantages for both customers and staff alike. VirtualQ ensures a heightened sense of security for customers by facilitating social distancing and reducing exposure to large crowds. Additionally, it aids in regulating customer flow within stores while adhering to local and federal capacity guidelines. Store owners can also take advantage of this platform to create a service model centered around customers reserving specific time slots for their visits. Moreover, it provides the functionality to establish dedicated lines for particular demographics, such as elderly individuals and expecting mothers, ensuring they receive the attention and care they need. This system not only enhances safety but also improves customer satisfaction and operational efficiency.

Individuals tend to favor texting, which is why numerous companies have adopted TextBetter as their messaging solution. We provide a streamlined service that allows businesses to send and receive text messages through their existing landline numbers. This user-friendly and cost-effective solution is compatible with any type of landline, toll-free, or VoIP number, ensuring reliability. TextBetter enables you to connect your landline number with your email address, facilitating the sending and receiving of text messages through business email. If you require an API, we have that option available as well, featuring adaptable endpoints, comprehensive reporting, and more. Furthermore, our API can be easily implemented without the need for complicated coding like SOAP. You can send customized texts to thousands of recipients simultaneously, making it ideal for reminders about appointments or important announcements. Treating text messages just as you would business emails is simple; users can archive their messages, review conversation histories, and take advantage of many additional features. You can even share images through text, with all pictures conveniently stored and searchable in your inbox, enhancing your communication experience. This comprehensive approach to messaging helps businesses engage with their customers more effectively.

Monitor all phone interactions originating from digital and advertising platforms through call analytics to identify which sources generate the highest-converting calls. Uphold product quality standards by reviewing these calls, enhancing your market efficiency, and ensuring robust quality assurance. Provide valuable insights that lead to a positive return on investment for clients while transforming discussions into successful conversions by connecting with numerous businesses and agencies. The Call Forwarding service empowers you to operate remotely without losing track of significant phone calls, offering your business the essential agility to optimize transactions in a fast-paced environment. Capture crucial information effortlessly by recording calls, allowing you to stay informed about customer feedback and ensuring that no vital action items are overlooked. Additionally, dynamic number insertion allows for real-time changes to your business phone numbers on your website based on the source of online marketing, thereby enabling marketers to pinpoint which specific marketing efforts attracted the most visitors. Such comprehensive tracking and analysis not only streamline communication but also significantly enhance overall marketing strategies.

The only global, operator-agnostic solution that integrates cellular communications with enterprise phone recording, CRM, AI-basedBI and other systems. This cost-effective and painless solution ensures that every business (cellular) phone call is recorded into the CRM system. All employees' business mobile calls, whether they are at work, home, or while traveling, are automatically captured and transferred to the CRM. You can automatically record, track, document and transcribe mobile calls, SMS records and other forms business-critical mobile communications, without exposing employees' privacy! Increase the engagement of your customer-facing team members. One device - Multiple business profiles. Allow your employees to use their mobile devices for work, while still protecting their privacy. Only log business calls and text messages.

Pagereview is a powerful tool designed for teams and projects to streamline website feedback. With just one click, it allows users to obtain clear and contextual insights for their websites, making it easier to spot bugs, share opinions, and evaluate designs within a unified platform. This centralized approach ensures that all feedback is organized in one location, promoting collaboration during design reviews through annotated comments. Each comment becomes a separate thread, enabling users to maintain the conversation in context, with replies automatically organized beneath the original comment. Once a comment is resolved, it can be archived for future reference. Additionally, users can suggest design modifications and visualize changes directly within their comments, allowing for easy adjustments such as altering text, swapping images, adjusting borders, and modifying font sizes and colors. By simply hovering over the comment, users can see a side-by-side comparison of the proposed changes, ensuring clarity and understanding. This tool not only enhances collaboration but also keeps all team members informed without requiring extra effort. Overall, Pagereview simplifies the feedback process, making it an essential resource for any web development team.

Essential Human Workspace. Manage projects, tasks, notes, wikis, files, chat, video calls, and much more all in a single platform. Project and Task Management. A robust, feature-rich management system designed for user-friendliness and straightforwardness. Knowledge Base & Wiki. Facilitate the sharing of knowledge that is readily accessible. Generate blogs, documentation, and more. Documents & Notes. Develop, oversee, and distribute documents with your team, which includes spreadsheets and notes. Files & Storage. Upload various file types such as images, videos, and documents. Share, comment, and integrate workflows. Collaboration. Unlike Slack or Teams, we prioritize productivity first, viewing real-time chat as a helpful and context-driven addition. We stand as Essential Human. In a world dominated by artificial intelligence, machine learning, and automation, our commitment lies in empowering and investing in individuals. This involves equipping them with the resources they need and cherish to achieve productivity and happiness—emphasizing autonomy, flexibility, transparent communication, ongoing learning, and mutual trust—all vital components in today’s workplace landscape.

We assist B2B SaaS companies in securing 25% more demos from their current website visitors without incurring additional advertising expenses. By enhancing demo bookings, businesses can witness an increase in sales-qualified leads exceeding 25% without the need to raise their ad budgets. Additionally, our services can double your website's conversion rates and improve the lead-to-sale conversion by 28% through better-qualified prospects. Our seamless CRM integration allows for timely action on leads, supported by over 1,100 integrations and a customizable REST API, ensuring compatibility with your existing systems. Consequently, our automation and integration solutions guarantee a smooth transition with minimal disruption to your daily operations, making the onboarding process exceptionally straightforward. With these enhancements, companies can focus on their growth while we streamline their lead management.

Transform the way you engage with your customers through courier services. Research indicates that 80% of clients favor communication through messaging platforms like WhatsApp, Facebook Messenger, or Twitter. Our advanced conversational platform streamlines your operations by consolidating messages from popular apps such as WhatsApp, Messenger, Instagram, and Telegram into a single interface, enhancing the shopping journey and ensuring prompt responses through automation. By connecting your primary communication channels, we provide an intelligent solution that improves service visibility and traceability for sales. This automation handles 80% of interactions typically requiring human involvement, leading to a 50% reduction in service costs and a 30% increase in sales. Additionally, we effectively convert 30% of generated marketing leads into actionable opportunities. Our chatbots, fully integrated with WhatsApp, enable you to register, automate, place orders, respond, monitor, and optimize all conversations your company conducts on the platform. This comprehensive approach not only enhances customer experience but also drives business growth significantly.

Enhance your business growth through focused customer interaction. Monitor essential customer behaviors and provide customized messages to boost sales and foster deeper engagement. To maximize your success, utilize advanced segmentation techniques by creating customer lists based on demographics, location, and actions (or inactions) to send precise communications at optimal moments. The process is straightforward, leading to impactful outcomes. Integrate CrowdPower into your website effortlessly with minimal coding and initiate personalized communications that drive sales. Additionally, if your organization leverages Segment for third-party integrations, you can activate CrowdPower immediately by enabling the integration within Segment’s console, streamlining your engagement efforts even further. This seamless integration allows you to effectively connect with your audience without any disruption.

We completely overhauled the inbox from the very beginning to enhance your performance in your tasks. Our design is tailored specifically for those who demand excellence. Superhuman is not only visually stunning but also incredibly fast, boasting a suite of advanced features that empower you. With capabilities like A.I. Triage, Undo Send, social network insights, Follow-up Reminders, Scheduled Messages, and Read Statuses, you are equipped with tools that elevate your productivity. Superhuman is designed to be so swift, enjoyable, and intuitive that it feels like you possess superhuman abilities. Our mission was to create the most aesthetically pleasing email experience ever conceived. We have diligently examined every pixel and painstakingly honed each interaction. Each aspect, from the iconography to the typography, has undergone relentless refinement. Given that the average person spends around three hours each day managing email, it is essential that the experience is not only functional but also subtle, delightful, and visually appealing. We believe that when you invest so much time into something, it should inspire and elevate your daily interactions.

Streamlined SaaS App Integrations Made Effortless. Kloudless is an advanced API integration platform that consolidates endpoints and data structures from various SaaS APIs, allowing you to write code just once and seamlessly connect your application with multiple SaaS providers. We have navigated the complexities of over 150 APIs on your behalf. Our expertise in communicating with and managing these numerous APIs means you can focus on your core product. Collaborate with us to ensure your application can connect with any SaaS solution your customers desire. Our Unified APIs simplify the integration process by harmonizing endpoints and data models from various SaaS APIs, enabling you to code once and integrate many. By abstracting the differences among numerous SaaS APIs, our Unified APIs facilitate rapid integration development, helping you bring new features to market faster. Additionally, we provide valuable features such as real-time activity monitoring and pre-built tools like the File Picker and Crawler, which are not always available from the SaaS providers themselves, further enhancing your integration capabilities. With Kloudless, you can maximize efficiency and deliver exceptional value to your users.

Introducing a cutting-edge Real-time Chat SDK and Messaging API tailored for applications and websites. With the ChatCamp platform, you can seamlessly integrate in-app messaging for both mobile applications and websites, ensuring a smooth user experience. Our product architecture is designed to effortlessly scale your infrastructure as needed, making it ideal for accommodating thousands of concurrent users. Leveraging the exceptional infrastructure of Google Cloud Platform, we guarantee a service that is both reliable and efficient. We adhere to the highest industry standards to safeguard data security and maintain user privacy. Concentrate on developing your application without the hassle of creating chat functionality from the ground up, as we provide comprehensive support. Utilize our chat SDK and messaging API to craft a fully operational chat application compatible with Android, iOS, JavaScript, and various platform APIs, allowing you to focus on innovation. Whether you're a startup or an established business, our solutions are crafted to elevate your communication capabilities.

Vidthere offers a completely browser-based solution for video meetings and webinars, allowing users to host live meetings, webinars, and automated sessions, all with recording capabilities and without the need for any technical expertise. Designed specifically with marketers in mind, Vidthere's intuitive platform is built to cater to a variety of requirements, including internal communications and sales and marketing activities. Attendees can effortlessly join events by simply clicking on a link, making the process seamless and efficient. Furthermore, all meetings and webinars conducted through Vidthere are recorded, providing a valuable resource for future reference. The platform also supports both live and automated webinars, creating a versatile environment for engagement. Marketers and teams appreciate the comprehensive suite of tools available with Vidthere, which enhances their ability to connect with audiences. Additionally, the platform features robust chat functionality, fostering interaction and making it easier for hosts to facilitate discussions. Overall, Vidthere stands out as a powerful solution for anyone looking to enhance their online communication strategies.

The worldwide platform for live streaming and advertising is here, heralding a new era in the streaming landscape with a commitment to enhance the viewing experience for all users. By consolidating a wide array of content into a single application, Screach strives to meet the diverse viewing preferences of its audience! As a dual-purpose solution for venue marketing and commercial live streaming, Screach empowers businesses to elevate customer satisfaction. This initiative is instrumental in achieving goals such as extending customer dwell time and encouraging repeat visits through live sports and captivating content tailored to their audience's tastes. Additionally, it focuses on boosting profitability while enhancing the visibility of live sports, events, and food and beverage promotions at venues, all while minimizing reliance on printed materials to save both time and costs. With Screach, patrons can access live sports on their own terms, adapting to the evolving sports market and enabling pubs and bars to leverage live sports effectively for maximizing their return on investment while enjoying reduced subscription expenses. This innovative strategy not only transforms the sports viewing experience but also positions venues for sustainable growth and success.

Online events, made simple. Create beautiful summits, conferences and talk-series. HeySummit is used by thousands of teams to grow their global community and audience. Increase your reach by sharing your thought-leadership and influencing your audience. HeySummit makes it easy to create, manage, run, and analyze your online summits, conferences, or talks-series. We are focused on providing a great speaker and attendee experience. We give you the tools to help you reach your goals, grow your network, and look great doing it. HeySummit's features make it easy to produce a successful event. Participants can easily register and find content. You are in control of the platform, so you can activate a community, offer viral referals, giveaways, etc.

An adaptable cloud solution offers voice, fax, text messaging, and audio and video conferencing capabilities, enabling employees to enhance productivity whether in the office or away. Workers can connect seamlessly from smartphones, tablets, softphones, or desktop IP phones, improving their interaction with clients. Use a single number to direct incoming calls to the appropriate staff member, ensuring customers can always reach you efficiently. Access instant local numbers, toll-free options, internet faxing, and time-sensitive services. Benefit from a unified platform that facilitates video meetings and online teamwork, streamlining communication. By opting for a cloud-based service, businesses can eliminate the costs associated with maintenance, software, setup, and support, along with capital expenditures. Experience a user-friendly system for phone, fax, messaging, and conferencing, allowing you to focus more on customer service and less on managing communication tools. Additionally, your business can acquire up to three company numbers: a primary local number, a toll-free number, and a dedicated local number for fax communications, thus optimizing your connectivity options. This comprehensive approach ensures that your communication needs are met efficiently and effectively.

Experience qualitative feedback like never before, with remarkable speed, extensive reach, and profound insights. Utilizing video feedback, you can gain a deeper comprehension of your customers while fostering empathy through agile qualitative insights on a larger scale. Stay attuned to the constantly evolving behaviors and attitudes of key individuals who impact your business, enabling you to inspire action and make informed decisions. Agile Qual is the most effective method for developing a strong empathetic connection to your organization. Our effectiveness is not just a claim; we have been recognized as the leading company in the Greenbook Research Industry Trends Report, the authoritative guide for consumer insights. Transform your qualitative research into an agile process through video feedback. This innovative approach allows you to obtain the nuanced understanding you seek from your most valued audiences, significantly reducing the time and expense associated with traditional focus groups and interviews. You can engage participants from across the globe using a series of questions that they can answer through self-recorded videos, enhancing both accessibility and reach in your research efforts. This method not only streamlines the feedback process but also enriches the quality of insights gained.