Best Communications Software in Africa - Page 49

IVR platform for carriers, of exceptional performance, scalability and reliability. Its distributed architecture allows it to efficiently process hundreds of simultaneous calls.

Consolidate your communications and contact center solutions into a streamlined, remote-friendly platform that enhances efficiency. Experience quick deployment with minimal onboarding requirements. Seamlessly connect with your current communication, productivity, and workflow tools. The low-code/no-code interface simplifies querying, exporting, and automating data processes. Ensure uniform measurement and recording of service interactions across all channels. Our platform is designed for tailored data reporting and analytics, enabling you to assess your ROI from the outset. Elevate customer experiences through AI-enhanced decision-making and automated processes. Encourage agent engagement and development with timely, data-driven self-coaching and integrated performance management tools. Utilize our modern interface to gain efficiencies and valuable insights throughout your organization. We adapt swiftly to accommodate fluctuations in demand, empowering your growth. Become part of our expert network that is reshaping the landscape of call center technology, and together we can drive innovation forward.

Connect, inspire, and expand your audience through virtual events. Our platform simplifies the process of hosting engaging live video gatherings. Each month, millions of participants come together on Crowdcast. With everything from your landing page to ticketing and recordings consolidated under a single URL, there's no need for frustrating software downloads. You can easily invite guests to join you on screen, conduct audience polls, and participate in real-time chats. Our timestamped Q&A feature ensures that no question goes unanswered. Extend your reach by broadcasting to major platforms like Facebook Live, YouTube Live, and Periscope. Whether you choose to offer free or ticketed events, you can integrate with payment systems such as Patreon, PayPal, and Stripe, while linking to your sales pages and more. If you’re struggling to adapt an outdated webinar platform to meet your needs, the issue lies not with you but with traditional software that wasn’t designed for creative individuals like yourself. At Crowdcast, we provide a platform tailored to your unique requirements. From interactive engagement to seamless e-commerce capabilities, we support your endeavors. So, whether you aim to conduct live presentations, teach courses online, or orchestrate a virtual summit, you’ve finally found the perfect solution. Embrace the future of online events with us.

Groupworld stands out as the premier software for virtual tutoring, offering a comprehensive suite of features such as an online whiteboard, voice and video conferencing, screen and video sharing, along with optional session recording capabilities. The platform operates seamlessly without the need for additional plugins or downloads. A variety of educational institutions, including schools, universities, and online tutoring services globally, utilize our solutions, among which is MyTutor, the leading online tutoring service in the UK, showcasing the effectiveness and reach of Groupworld's offerings. Additionally, our commitment to providing an intuitive user experience makes us a preferred choice for educators and learners alike.

Artologik Survey&Report is highly regarded for its user-friendly interface and robust security features. Our commitment to enhancing your experience stems from your desire for comprehensive insights, and we strive to deliver an efficient online survey tool tailored for collecting and analyzing feedback. Customize the platform to fit your requirements by selecting various question formats and ensuring consistency with your brand's identity. It is designed to be convenient for both you and your participants, offering automated login options and the ability to send scheduled reminders to boost response rates. Monitor results in real-time and take advantage of automatic report generation, allowing you to customize reports, filter responses, and export data seamlessly. Furthermore, integrate your existing systems by importing respondents and automating every step from survey creation to final reporting. You have the flexibility to decide the best method for your data collection; whether you choose to print surveys and distribute them physically or conduct them digitally, you can import and analyze the responses afterward. Artologik Survey&Report is versatile and can be adapted for various applications, enabling you to gauge employee sentiments or assess customer satisfaction with your products and services across any industry. This adaptability makes it a valuable tool for any organization seeking to enhance its understanding of stakeholder experiences.

Evaluating creative projects should be a straightforward process. Wipster simplifies the review cycles, enabling creative teams to produce high-quality work more efficiently. You can initiate your project by uploading your works in progress (WIPs) and bringing in collaborators such as Creatives, Project Managers, and Reviewers. Wipster allows you to upload and share WIPs from its cloud, various storage applications, Adobe, or via API integration. Collaborators are able to provide feedback on either individual assets or entire campaigns. Both Creatives and Project Managers navigate through several iterations and review cycles seamlessly. Every asset and project is monitored through different phases, from 'Review' to 'In Progress', and finally to 'Approved'. Once completed, the approved work can be delivered in high resolution, downloaded, or shared to other storage solutions, or via API. This holistic approach ensures that every step of the creative process is organized and efficient, ultimately enhancing collaboration and productivity.

Vidyard offers a seamless solution for producing, storing, and distributing videos, enabling you to maintain connections with clients and coworkers even in a time of distance. While email remains a useful tool, it often lacks excitement. With Vidyard, you can record and share sales videos to engage prospects, turn leads into conversions, and finalize deals effectively. Additionally, you can craft internal communication videos that resonate with employees across all tiers of the organization. Streamlined video capabilities allow for powerful onboarding, training, and corporate messaging that is both secure and user-friendly. Maximize the potential of your marketing content by utilizing Vidyard to host videos, track their effectiveness, and weave video seamlessly into your email campaigns, content creation, and overall digital marketing efforts. By leveraging this platform, you can enhance engagement and drive better results across your communication channels.

A comprehensive solution that integrates CRM, VoIP, payments, workflow management, scheduling, communication channels, dashboards, and reporting tools is available for various applications including sales, marketing, customer service, debt collection, appointments, and BPO. This platform allows you to create a business model focused on customer satisfaction, seamlessly linking sales efforts to customer support. By providing a transparent view of your sales pipeline, it enhances your understanding of processes that lead to business success. Transform your perspective on debit orders with our assistance in automating the billing process, which includes features such as automated debit order collections and immediate payment request links. Additionally, you will receive notifications for returned debit orders, quick credit services, validation of account and banking details, and automated communications via both emails and SMS. Everything related to communication is centralized, allowing you to track all interactions in one location, and facilitating message sending at any stage of the workflow. This all-in-one solution simplifies operations and enhances efficiency across all customer touchpoints.

D4H was founded in 2008 by Robin Blandford, combining his background in the Coast Guard with an accomplished team of computer scientists, first responders, and emergency managers.It all started with one simple idea, “how can today’s data improve tomorrow’s performance?”. This is now how we live our lives. Driven by a talented executive team, D4H has since injected global visibility into tens of thousands of operations run by government and public safety, oil and gas, pharmaceutical, aviation, corporate, and healthcare organizations across the globe.

OfficeWatch Call Reporting, a powerful telemanagement tool for enterprises, simplifies the management of the communication network and increases visibility. The dashboard features include tabs that list the most expensive, frequent dialed and highest-cost calls. This allows users to see a quick overview of all activity within their organization. Automatic notifications via email, screen popup and text to key personnel are a great way to reduce liability when an emergency call is placed. You can quickly distinguish misdials from true emergencies. Users can customize the dashboards and configuration settings to make the system work for them. The interface is intuitive and easy to use. OfficeWatch Call Reporting features a flexible reporting engine that allows users to schedule reports automatically without interrupting telecom administrators.

Wooqer is an App for businesses to digitize frontline operations, trusted by brands like Lifestyle, Skechers, Pantaloons, KFC, Baskin Robbins, Dominos and others. 100,000+ retail stores & restaurants use Wooqer in 21 countries to share guidelines, set expectations, measure compliance and build accountability among 250,000 users, in 11 languages, leading to both topline and bottom line impact. Some of Wooqer’s trending WorkApps: 1) Visual Merchandising Changeover (VMC) Work-App makes changeover quick, easy and consistent across stores. It has helped hundreds of retailers improve walk-ins, customer experience and conversions across their expansive retail networks, with minimum effort. 2) Start of Day WorkApp helps Store Managers to initiate start-of-day checks and report completion, with evidence. Wooqer’s 360 Dashboard brings real-time visibility into completion status at each location and into open issues. 3) Store Operations Audit App helps in driving-up compliance. Operation managers can provide ratings for the audit conducted at the store to ensure that the store is walk-in-ready. 4) Store Visit WorkApp, makes District and Regional Manages more effective with a mobile enabled App in conducting quick reviews.

Data-driven decisions can optimize your customer journey. If they are focused on what is important, serious eCommerce players can become customer-centric. Omniconvert is a growth tool for serious eCommerce businesses looking to be customer-centric. Talent is what lies behind data. This has been our experience for many years. Omniconvert has helped global eCommerce businesses become customer-centric by using advanced segmentation algorithms and AB testing, web personalization and web surveys. We have delved into data, identified barriers, Xray tech-wise, gained insights, hypothesized and monitored conversions.

CloudCall is the only communications software dedicated to businesses who use CRMs. By capturing all calls and communications, and saving them into the CRM contact records, CloudCall helps businesses make more insightful decisions, stay in control of teams working from anywhere, and get more done faster.

Creative agencies, media and entertainment, marketers, and design teams. Bluescape is for everyone, from independent content creators to large production crews and enterprise teams.

Intuiface is a no-code platform dedicated to the delivery of rich interactive digital experiences that connect audiences to place. Create, deploy, and analyze deeply immersive, personalized, multi-channel interactive digital experiences - running in venues, on their websites, and in local apps - that are responsive to touch, gestures, sensors, voice, computer vision, and other interactive approaches. We've combined more than a decade of dedicated research and customer feedback to produce the market's most complete platform for digital signage. Drag-and-drop, trigger-and-action approach to UX development. Simplified connection to any cloud-hosted service. Native code-like performance without a need for developer skills.

This state-of-the art classroom management system provides educators with the tools to facilitate collaborative learning across all devices. Enhance your students' learning experience while keeping your finger on the pulse of the classroom. VISO Classroom Management allows teachers to easily manage their class's learning online. Teachers can monitor student activities, evaluate performance, share any screen, offer individual or group assistance, and implement collaborative learning methods. VISO Classroom Management allows you to refocus on teaching! It seamlessly integrates Chromebooks in teaching methods and allows you to manage interactive touchscreens or VR devices in the class to incorporate immersive learning experiences into your curriculum. VISO Classroom Management can be installed as an independent module. Versions available: on-premise, cloud-based and VDI

Outlook allows you to file and find emails. You can easily file one or more emails simultaneously alongside other documents related to your project. Our colour-coded indexed search tool makes it easy to find emails from colleagues.

KPOINT, a cloud-native platform that is state-of the-art, and its related solutions, allows users to create, store and manage video content for "videofying". This includes corporate communication, knowledge sharing and learning & development as well as marketing & sales. The platform has the ability to make videos searchable and interactive, as well as providing a wider reach for and better understanding of the content. KPOINT offers an innovative on-demand video capability and a global "Live Stream” broadcast capability that seamlessly scales common video conferencing products and webinar products. The company offers custom solutions and video content services to its platform users and partners. We've covered everything for the video! -Video Capture -Video-Sharing -Video Engagement -Video Analysis -Video Security

LeadDesk's innovative auto and predictive dialing features allow agents to increase their daily call volume from 40 to an impressive 120. This remarkable boost in call capacity can significantly impact your revenue and overall financial performance. With eight unique dialing options, including both auto and predictive modes, LeadDesk ensures that your outbound sales agents can effectively connect with customers in any scenario. Transitioning from a manual dialing system to LeadDesk can empower your call center team to contact three times more prospects each day. As the decision-maker, you have the opportunity to enhance your campaign's return on investment by utilizing LeadDesk’s intuitive tools for creating, managing, and analyzing sales and marketing campaigns without needing to consult external experts for every new initiative. This level of control allows you to continuously refine your call center strategies based on up-to-the-minute analytics and past performance data, ensuring your campaigns are always optimized for success. Embrace the power of LeadDesk and watch your sales potential soar.

Vouch is a video communication product that helps teams create, collaborate and communicate with short-form video.

Web-based surveys have emerged as a trustworthy tool for gathering feedback, allowing companies to harness the opinions of their audiences and significantly improve their outcomes. With Tellwut, you have the opportunity to leverage our panel for your online market research needs. Don’t hesitate to explore our Free Trial today, or reach out to us for a personalized quote on a DIY Online Market Research Web Survey tailored to your requirements. Engaging with our platform can lead to valuable insights that drive your business forward.

Sphinx Declic serves as a comprehensive web platform designed specifically for conducting online surveys. It is designed to be user-friendly, effective, and accessible while seamlessly incorporating all necessary survey functionalities—from crafting questionnaires to collecting responses via the Web or SMS, and facilitating collaborative analysis. Everything you need is available online and integrated into one solution. With Sphinx Declic, you can achieve swift and dynamic results at a competitive price, thereby improving your company's image. You can personalize the questionnaire presentation by utilizing one of the available templates and customizing it with your preferred color schemes, fonts, images, and logos. To maximize engagement, the platform offers visually appealing forms that support more than 15 different question types. Furthermore, you can ensure that you ask the most relevant questions to the right individuals by utilizing conditional questions and referral options to streamline your form. This flexibility not only enhances the overall effectiveness of your surveys but also significantly boosts your response rates.

Aavaz stands out as a premier provider of comprehensive contact center solutions. They offer an extensive range of products and services tailored to meet your current communication needs while also providing options for future upgrades. The strength of Aavaz lies in its remarkable adaptability, accommodating everything from on-premise setups to fully remote operations, and scaling efficiently from a single agent to handling thousands of calls each hour. There is a suitable Aavaz solution for every business. Leverage Aavaz's intelligent, monitored outbound campaigns designed for various purposes such as Marketing, Sales, Surveys, Collections, and Polls, which equip you with essential metrics to drive effective outcomes. With Aavaz's versatile IVR systems and queue management features, customers can connect with you more easily than ever. You can monitor every incoming call and ensure thorough follow-ups with integrated ticketing systems so that no customer is overlooked. Our experienced team has encountered a wide range of scenarios and is ready to assist you on your path to success, ensuring that you achieve your goals efficiently. Their commitment to customer satisfaction sets Aavaz apart in the industry.

123FormBuilder, a Kiteworks company, builds secure forms for registrations, payments, applications, and surveys. Ensure safe data collection with encryption, HIPAA compliance, and Salesforce integration for streamlined workflows. The platform allows enterprises to effectively build, deploy, and manage forms, surveys, and questionnaires while maintaining high security standards. With millions of submissions per month, 123FormBuilder succeeds in regulated areas such as healthcare, government, and financial services.

Napersoft CCM Document Platform 8 for Microsoft®, Windows and Linux is our latest platform solution. It was designed for today's connected world and includes many new and advanced features. Platform for medium-sized to very large businesses that allows batch, interactive and onDemand creation, formatting, and delivery of relevant, personalized customer communications through multiple channels including print, text, email and more.