Best Communications Software in Africa - Page 44

urLive makes it simple for your customers to start a high-definition, live video call to your team. A no-code deployment cloud service: configured, managed, and supported through a straightforward web portal. Unlike teleconferencing services: • Your team can answer multiple, simultaneous inbound video calls from the same link. • No download, install, password, or account creation required. • Customers start unique private calls to your designated team with one-click activation of an endlessly reusable URL – an Infinity Link. • Infinity Links are brandable text-based URLs that can be shared on your website, CRM, social media, chatbots, kiosks, SMS/text, and email to complement or upgrade communications. • Video calls are made from any platform or device via a browser. • Calls are automatically routed to designated groups and specific individuals based on easily modified rules of availability and expertise. • Answered calls don’t require a host and can be shared with other agents by adding them, forwarding, and transferring. • Includes an option to schedule calls. • Capacity Services™ can answer calls when your team is unavailable Personalize engagement with customer-initiated live video calls

Virola Messenger is a corporate collaboration tool. It is perfect for distributed teams. Virola main features are: - topic-based channels and private chat rooms - basic messaging options such as replies, reactions, mentions, discussions - messages formatting - file transfer and storage - unlimited chat history with flexible search - media files preview - continuous voice meetings - live avatars / video conferencing - voice meetings recording - task management with task board - screen sharing and remote control - permission framework Self-hosted server for major Windows, Linux, macOS is available along with the cloud-based one. Client apps for major desktop and mobile operating systems are available.

PrettyLead is the best builder on the market to create forms you can display as popups or embedded in your content. It's easy to build popups with PrettyLead by choosing among our pre-made templates library. You can then get your leads in you account and export them or send them with integrations like Zapier for example.

Effortlessly integrate e-commerce into your live streams to enhance customer engagement on your website. Transform purchases into a fluid aspect of your interactive narratives. Elevate viewer interaction by utilizing real-time voting mechanisms under your control. Offer audiences an engaging experience through conversational commerce. Stream live broadcasts from any location, managing clips, graphics, and interactions with ease while simultaneously broadcasting to various social media platforms. Enable real-time chats and transactions with customers, expressing gratitude directly on screen, and expand your reach by multistreaming to social networks. At Stage TEN, we understand that every transaction is an opportunity for interaction. Our cutting-edge real-time interactive player ensures that purchasing is an integral part of storytelling. Additionally, our dedicated customer success team is committed to your success, providing you with best practices, technical onboarding, training, and readily available platform support to guarantee a smooth experience. Embrace the power of live streaming and e-commerce today to redefine your audience's experience.

Create a scalable voice experience with the API that connects millions globally. With Twilio Voice, you can build unique phone call experiences with one API, to create, receive, control and monitor calls with just a few lines of code. Customize your experience the way you want by using a wide range of customization resources, such as our Voice SDK, speech recognition, Interactive Voice Response (IVR), and recording transcriptions. Whether you're looking to set up global conferencing or alerts & notifications, Twilio has the support you need for building with Voice, such as our Twilio Runtime and Studio developer tools. Find docs, code samples, and helper libraries to start building today.

Any product can be enhanced with live video and audio. You can start with our Daily Prebuilt user interface or create your own layouts using our APIs. We offer a fully-supported Daily Prebuilt user interface, as well as lower-level APIs that allow you to have complete UI/UX flexibility. Start by copying our sample repos. You can switch from prebuilt to customized at any time, while still using the same APIs. Daily Prebuilt is our plug and play embed. It's a fully functioning video chat that supports HD screen sharing, text chat and recording. For developers building custom video UI/UX. You can control audio and video tracks. Daily call object allows you to control layout and workflow. Automatic bandwidth management that responds to changing network conditions.

Productroad enables businesses to enhance their offerings by actively engaging with customer insights. This platform allows users to provide feedback and vote on suggestions made by others, creating a collaborative environment. With this input, product teams can develop a strategic roadmap that reflects customer priorities, which can then be easily shared with both team members and clients. Additionally, we offer a changelog feature that keeps customers updated on the status of their feedback through notifications. As feedback is prioritized and statuses assigned, the roadmap evolves automatically, clearly displaying the ongoing work to users. Changes to the product roadmap are immediate, ensuring that users are informed of new features and updates as they happen. By utilizing the changelog, we keep our customers in the loop regarding modifications within Productroad. Furthermore, our platform seamlessly integrates user feedback management and feature voting into your existing workflows. Users can also receive real-time notifications about new feedback directly in Slack, enhancing communication and responsiveness. This comprehensive approach not only streamlines product development but also fosters a stronger connection between companies and their customers.

Reach customers in the most immediate and direct way with SMS messaging. From secure messaging, one-time pins and mission-critical transactions to marketing notifications and automated service alerts, deploy global enterprise-grade messaging delivery. Text Messaging Campaigns Send marketing campaigns to your customers. Automatically send notifications to your customers (order confirmation, order status etc.). Global Reach to 180+ Countries Send text messages to your customers in 180+ countries. Reach customers in the most immediate, personal and direct way, with text messaging. 24/7 Support & Data Privacy Our customer service is available 24/7, providing expertise and help. Send messages with compliance to international laws (GDPR, CCPA etc.).

EventStub allows users to host and create virtual events using a 3D platform. EventStub is the first platform that allows users to create and host virtual events. EventStub eliminates the need to hire an event planner or spend on expensive event-planning software. The EventStub platform includes everything you need to host and create a virtual event. EventStub makes it easy for you to create a virtual event that's tailored to your needs. EventStub allows you to choose from a range of pre-made templates or create your own template. You can also add features like video streaming, chat rooms and Q&A sessions. EventStub allows you to create a custom URL for your event and a landing page for it. You can then share it with your attendees. EventStub Ticketing is also available to collect registrations.

Work in a shared space that is more engaging than video calls, more flexible than whiteboards and more actionable than screen recordings. Share work with your team or customers and even external partners using the only canvas compatible with all your apps. Stay aligned across apps, browsers images, PDFs, notes, and PDFs. Share with context Keep all documents, tools, and conversations together to get feedback and make better choices. Why it matters Record a walkthrough, including instructions and next steps. Viewers can pause the video to begin working on the content. From learning to doing Work and meet in a shared space equipped with whiteboarding, video calls, and recording. You can work together or alone, in sync or live.

We offer high-level cloud communication services, including DID Virtual numbers, SIP trunking, Cloud PBX creation, and other business solutions.

Easily record your meetings on Google Meet or Zoom using our user-friendly Chrome Extension, with the ability to access your recordings right after the call concludes. You can receive transcriptions in over twenty languages instantly following any meeting. As key moments occur, you can highlight them, allowing your team to quickly catch up on discussions in just minutes, which is significantly quicker than attending the meeting live. This feature enhances collaboration across different functions by enabling stakeholders to navigate directly to pertinent sections. Additionally, you can create and share short clips from the calls within seconds. You maintain full authority over the visibility of your recordings, deciding whether to automatically distribute completed recordings to all participants or to share them selectively via a link. Furthermore, you have the option to grant access to comprehensive libraries of previous recordings, enhancing context and fostering transparency within your team. This level of accessibility ensures that everyone stays informed and engaged with the necessary information.

VirtlX, a SaaS solution that can be customized to support multi-industry business performance is available to all businesses. VirtlX provides a strong ROI and quantifiable deliverables & insight to help in decision-making towards a people-centric and successful business. A simple approach to employee and customer sentiment, as well as in-house training. Flexible commitment terms and cost-effective subscription model. To be successful in marketing, a company must understand customer engagement, feedback, experience, and loyalty patterns. VirtlX is a time-saving and cost-effective method that allows marketing personnel to gather these data points in real time and present this data in clear graphical formats. It has been proven that revenue growth is correlated with the Net Promoter Score (NPS), or Net Promoter Score (NPS). It is widely used by Fortune 500 companies as well as other organizations.

The fastest and simplest method to collect valuable insights from both your customers and team members is now at your fingertips. You can begin within minutes and join the ranks of thousands of organizations that are refining their customer interactions and employee satisfaction. Instantly gather feedback through a tablet or a dedicated device, even when offline. This system provides the versatility to collect information in various settings, whether you’re seeking customer opinions, attracting leads at a trade show, conducting on-location market analysis, or performing an onsite evaluation. Dispatch timely, personalized email surveys to gauge the sentiments of your customers and staff alike. Monitor essential experience metrics such as NPS, eNPS, CSAT, or customer effort score effortlessly. Leverage SurveyKiosk, a comprehensive and scalable solution that captures immediate feedback at critical moments throughout the customer journey. By understanding the reasons behind customer and employee satisfaction or dissatisfaction, you can make informed improvements that drive success. Embracing this approach will empower your organization to adapt and thrive in a competitive landscape.

Configure your chatbot to interact seamlessly with users, mimicking the behavior of a human agent. Develop, evaluate, and deploy your no-code chatbot solution while establishing a benchmark for exceptional customer support, engagement, and interaction. Utilize the Gallabox tool to create sophisticated customer segments by tagging and labeling contacts, allowing for the dissemination of tailored services and products. Foster collaboration among team members by assigning tasks, using @mentions, and labeling contacts for better organization. Agents can take charge of customer interactions and access their history to enhance relationship-building efforts. With effortless integration into your current CRM systems, eCommerce platforms, and relationships with payment and logistics partners, Gallabox is dedicated to guiding your business's customer service journey across all critical touchpoints. Provide your customers with constant support through a 24/7 chatbot that efficiently addresses repetitive inquiries, freeing your support team to concentrate on more complex conversations. Instead of having users sift through your website for answers, elevate real-time engagement by empowering your bot to respond to commonly asked questions, ensuring a smoother and more efficient customer experience. Additionally, this approach not only improves response times but also enhances overall customer satisfaction.

Companies that prioritize remote work, such as Shopify, rely on Venue daily to enhance employee engagement, foster a strong culture, and improve retention rates. Unlike conventional video conferencing solutions like Zoom, Meet, and Teams, which are primarily designed for small gatherings, Venue excels in hosting significant events. It is an ideal platform for presentations or meetings with large audiences, accommodating teams ranging from 50 to 50,000 members. With Venue, you have access to a comprehensive suite of tools that enable you to create an interactive experience and celebrate your organizational culture at any level. The platform empowers your company’s leaders to become sought-after streamers, utilizing the same engagement techniques employed by Twitch streamers and social media influencers to cultivate dedicated followings through live video. Additionally, by fostering random one-on-one interactions, Venue helps establish a company-wide network that promotes cross-functional relationships and nurtures a sense of belonging beyond individual teams, ultimately driving collaboration and innovation. This innovative approach transforms the way remote teams connect and engage, paving the way for a more cohesive and productive work environment.

Videolinq is an all-in-one video platform that helps broadcasters reduce time and cost when creating professional high-quality live broadcasts for online distribution. Services include creating real-time automated closed captioning for live stream or recorded files, instant transcript export, a no-code player wizard that can point to any CDN, protecting streams, monetization tools, and a workspace for teams to create live streams, engage viewers, and grow audiences on multiple social media platforms.

Built for both large organisations and growing businesses, the Yay.com business phone system offers a versatile and dynamic communication solution that both reduces costs and increases business flexibility. With softphone apps that work with the devices you already use, remote and hybrid working is seamless. Collaborate and connect from any location around the world and work the way you want to. Yay provides a platform for distributed workforces in the office, at home or on the go. Benefit from a host of business features including CRM integrations, IVR call menus, call queueing and more. Get started with a free trial and see how we can help your business thrive today.

The Feedback Widget is an intuitive tool crafted to streamline the collection and assessment of user feedback directly from your website. Its straightforward installation and seamless integration enable you to embed customizable widgets or use a simple API to capture insights from visitors in real-time. The platform features user-friendly graphs and charts, facilitating swift analysis that empowers data-driven decisions to improve your product and marketing efforts. By gathering user feedback at the precise moment they interact with your site, the Feedback Widget aids in uncovering feature suggestions, addressing bugs quickly, and enhancing your sales narrative with insights from customers themselves. This lightweight and affordable solution avoids unnecessary complexities, providing both free access and one-time payment plans for unlimited use. Ultimately, it serves as a practical resource for businesses aiming to engage with their audience effectively and refine their offerings based on direct input.

ZepCall, a click-to call solution, helps convert visitors to sales. It offers an Instant One-One Phone Call, which is a call button that can be enabled on websites and mobile apps. This allows for instant call connections. A Virtual Number is also available. It is a plug-and-play solution that does not require any developer.

On Demand Virtual Rooms – Earn cash or crypto through your 1 on 1 video sessions SmartSync is a SaaS platform that offers virtual rooms and paywalls. This allows you to easily make cash and crypto from your virtual events and video calls. You can work anywhere. Live your dream. Pay per minute billing makes it easy to grow your business. Consultants, coaches, doctors, lawyers, and creators are all great candidates.

CheckMyNumber helps: - Parsing, formatting, and validating phone numbers for all countries/regions of the world directly in Salesforce. - Gets the type of the number based on the number itself; able to distinguish Fixed-line, Mobile, Toll-free, Premium Rate, Shared Cost, VoIP, Personal Numbers, UAN, Pager, and Voicemail (whenever feasible). - Gets a confidence level on whether two numbers could be the same.

Enhance your economic vitality by utilizing a custom digital map that encourages visitors to prolong their stay and increase their spending at various locations and events. By bolstering your brand's visibility and the experiences you offer, visitors can easily search for, discover, and navigate to any predefined destinations and routes. This approach not only boosts visitor dwell time and expenditures but also allows for the provision of personalized experiences while optimizing the timing and pathways of their journeys. Additionally, by analyzing and understanding customer behaviors through the collection of experience data from online research to actual attendance, you can gain insights into visitor satisfaction and gather contextual location data essential for demanding customer experience managers. Real-time data analysis will facilitate insights into all visitor inquiries, journeys, and satisfaction surveys. Let us enhance the visitor journey directly to your destination, utilizing intelligent mapping technology specifically designed to maximize their daily experiences. With naveze, we focus on enriching moments, living in the now, and ensuring travel is both effective and enjoyable. Ultimately, our goal is to transform the way visitors interact with new destinations and experiences, making exploration not just easy but memorable as well.

Automated Email Manager automates repetitive tasks associated with your inbound emails and attachments. This can save you valuable time and energy. It monitors your email box and automatically detects new messages. It then applies the specified action(s), such as copying or moving emails, saving emails in PDF, replying to emails, and saving them in PDF. Add page number and/or stamps with date, time, and any other information. Automatic Email Manager offers many actions. These actions include printing, converting in pdf, extracting emails, notifying in Slack, ...,, and replying to emails. These actions can be grouped together and applied to an account. It is incredibly easy to use.

Teamly offers an exceptionally user-friendly experience by consolidating all the essential tools required to effectively manage a highly productive team, avoiding the clutter of unnecessary features that often complicate other team collaboration software. Say goodbye to tedious video conferences and lengthy email threads; in the current rapid-paced environment, utilizing chat is the most efficient method for conducting remote brainstorming sessions, resolving issues from afar, making collective decisions, and obtaining swift responses. The secure platform provided by Teamly allows users to establish virtual chat rooms dedicated to specific subjects, while also keeping messages, videos, files, and internal communications in a searchable archive, ensuring that teams stay organized and productive. With the use of boards, individuals can design tailored workflows, delegate tasks, and streamline repetitive processes, fostering a more efficient work environment. By providing a clear picture of the status of tasks within the pipeline, Teamly simplifies task management for all team members. This clarity not only enhances accountability but also encourages collaboration and communication among team members.