Best Communications Software in Africa - Page 41

Centrally manage email signatures for all users on all their devices. The platform is built for Microsoft 365 and Google Workspace, and it has decades of experience with email signature management. Get consistent, branded and up-to-date signatures for all employees across devices, departments, and geography. Create customized and targeted email signature marketing banners below the contact details to share updates, achievements, values, promote content and much more! All with clickable call-to-actions to help you drive traffic and interest. With role-based login, the marketing or communications department can easily manage it. After the initial setup (45 min), IT has no workload. Safely hosted at ISO 27001-certified data centers (Microsoft Azure). This ensures the best, most secure data storage available – under all laws and regulations, including GDPR.

Axon serves as a virtual IP PBX designed for Windows computers, boasting a straightforward one-click installation process and a web-based management interface that simplifies the configuration of your new PBX system. This scalable PBX solution can be deployed on any existing PC, enabling connections to phone lines and extensions through VoIP technology, whether for residential or commercial use. In addition to providing all the standard functionalities associated with traditional PBXs, it also incorporates sophisticated call queuing capabilities tailored for call centers, enhancing communication efficiency. Furthermore, Axon ensures seamless internal and external calling, making it a versatile choice for a variety of telecommunication needs.

Transform your website visitors into loyal customers by utilizing Brring’s innovative live call and callback technology. Increase the number of sales calls generated directly from your site and maximize the potential of your existing traffic. It's well-known that your chances of closing deals improve significantly when leads are routed to your sales representatives. Encourage web visitors to engage in meaningful conversations and boost your sales figures through our comprehensive suite of engagement tools. A personalized widget appears on your site, allowing visitors to easily schedule a call via phone, web audio, or leave a message. Your agents receive all pertinent information, such as location, pages they’ve viewed, and the current page they’re on. Just prior to the call, automatic reminders via calendar and text ensure that neither agents nor prospects forget their appointments. When the time comes, both parties are dialed in seamlessly. Agents have the ability to take notes about the call, track their prospects, and access detailed analytics and reports. Embrace the future of conference calling and energize your sales pipeline to drive even greater success. Additionally, with our user-friendly interface, you can streamline the communication process, making it easier than ever to connect with your audience.

Aloware functions as a comprehensive contact center that facilitates both voice calls and SMS/MMS messaging, seamlessly integrating with leading CRMs. Whether you need a contact center solution, a sales dialer, or call tracking features, we offer a complete array of customer engagement tools all within a single application. Your team, including support agents, sales representatives, and marketers, will appreciate the benefits of having a unified platform for managing customer conversations. This centralized hub enhances collaboration and improves efficiency across all customer interaction points.

Our streamlined three-step process integrates seamlessly with your current production workflow, enabling you to save time, enhance value, and engage with a broader audience of subscribers. Experience the convenience of sending flawless emails with just a click—no need for HTML skills! We provide tailored click-to-fix tools that cater to your team’s unique needs, including UTM validation, accessibility checks for ADA compliance, and the ability to validate and replace the initial frame of animated GIFs specifically for Outlook. It's crucial to remember that if subscribers do not receive your campaigns, they cannot engage with them. Elevate your email deliverability to ensure your messages land in more inboxes by utilizing blocklist domain and spam tests. You can check your email against 23 widely used spam filters and assess your IP address's status with leading blocklist services, allowing you to address any deliverability challenges before hitting “send.” Since every inbox renders emails differently, we offer previews across more than 90 clients and devices, ensuring your content appears exactly as intended in every inbox while also boosting your overall email performance.

Sakari, a business SMS provider, was launched in 2017. It offers both national and international SMS capabilities. Its cloud-based software allows two-way text messaging between sales, marketing, customer support, and other departments. Sakari SMS allows businesses to send customized and automated reminders, alerts and notifications to leads and customers, no matter where they are. Sakari is also a top Certified HubSpot Partners and was named a Top 20 SMS Marketin Software By Capterra.

Userpilot is a comprehensive platform designed for Product, UX, Marketing, and Customer Success teams. It seamlessly integrates Product Analytics, In-app Engagement, and In-app Surveys to boost product adoption by delivering impactful in-app experiences, actionable insights, and valuable user feedback. Userpilot empowers these teams to create user onboarding flows, launch product announcements, enhance UX and product adoption, offer self-service support, and gather in-app feedback—all without the need for coding. The platform also features advanced Product Analytics tools such as funnels, trends, paths, and cohort analysis, enabling you to make informed, data-driven decisions. With its Custom Dashboards, you can effortlessly create personalized analytics dashboards by dragging and dropping your preferred reports or choosing from pre-built templates. Additionally, Userpilot offers event autocapture and session replay features for deeper insights into user behavior. Userpilot integrates with various third-party tools, including Mixpanel, Amplitude, Heap, Intercom, Segment, Webhooks, HubSpot, and Salesforce, allowing you to connect seamlessly with your existing tech stack.

Amazon Simple Email Service (SES) offers an economical, adaptable, and scalable solution for sending emails from various applications. It allows quick configuration to cater to multiple email scenarios, such as transactional messages, marketing campaigns, or large-scale communications. The service enhances deliverability and safeguards sender reputation through its flexible IP deployment and email authentication features, while sending analytics provide insight into email performance. With Amazon SES, users can securely send emails on a global scale and handle large volumes effortlessly. Whether utilizing the Amazon SES console, APIs, or SMTP, you can set up email dispatch in just a matter of minutes. Additionally, Amazon SES enables email reception, facilitating effective customer engagement on a large scale. Importantly, you only incur costs based on your actual usage of the service, making it a budget-friendly option for businesses of any size. Furthermore, this service is designed to meet the evolving needs of developers and marketers alike, ensuring they can communicate effectively with their audiences.

A toll-free number creates a professional appearance for your business, making it easy for clients and callers to reach you at no cost, regardless of their location. We provide multiple toll-free options, including 800, 866, and vanity numbers, while local numbers help establish a presence in specific areas, which many clients leverage for targeted marketing campaigns. Our entirely online-managed PBX system ensures that you have complete control over your phone setup at any time. Simply input the necessary parameters for call forwarding, and you're all set. This process is straightforward and greatly surpasses traditional hardware alternatives, all while offering a range of valuable features. With our Business VoIP phone service, you gain all the functionalities of a Fortune 500 company's phone system at a budget-friendly price. For only $35.95 per month, you can make unlimited calls across the United States and receive unlimited calls on your local number, making it a smart investment for any business. Plus, the flexibility of managing your phone system online allows you to adapt to changing needs effortlessly.

FaxLogic is the technology leader for cloud fax solutions that comply with HIPAA. Our multi-user web portal allows users to collaborate and share documents online. Our secure REST API allows you to send faxes in high volumes directly from mission-critical applications. TLS 1.2 and AES256 encryption ensure documents are protected in transit and at rest. FaxLogic's scalable fax solutions can be accessed easily, are affordable, and secure by FaxLogic.

Increase your website's lead generation by up to 45% with Juvo Leads, a solution trusted by over 5,000 satisfied businesses around the globe. Our innovative platform addresses lead generation challenges effectively, utilizing human chat agents who engage with website visitors and transform them into qualified leads tailored to your specific criteria. You can monitor and optionally record all incoming phone calls, gaining insights into the sources of your website traffic prior to any calls. Additionally, allow your visitors to text your business, with our chat agents ready to respond to SMS inquiries and convert them into valuable leads. Optimize your current forms with FastDial to ensure you receive timely notifications, and seamlessly integrate this solution into your agency’s offerings for great upselling opportunities. Juvo Leads also features a user-friendly lead dashboard that consolidates all leads in one accessible location, ensuring that your team can easily track and manage potential clients. With these tools, enhancing your lead generation strategy has never been easier.

ConnectyCube is a cloud-based communication and collaboration platform that provides a range of real-time communication tools and services to developers and businesses. It offers a ready-to-use backend along with powerful APIs, SDKs, and code samples for various platforms, including Flutter, React Native, Web, Cordova, iOS, and Android. This makes it easier for developers to integrate real-time chat, video chat, push notifications, user authorization, whiteboard, chatbots, meeting recording, and other communication features into their applications — with no server-side implementation required. You can focus entirely on your app development. Add WhatsApp-like messaging and video calling functionality to your iOS, Android, or Web application to make it user-friendly and competitive in the market. Give your audience the ability to stay connected with friends, meet new people, and discuss news, events, and much more.

SugarCRM modules, including Leads, Contacts and Accounts, can be used to make inbound and outbound calls. You can make calls via web, desktop, or mobile apps - all you need is a mic and speakers. RT Telephony can be your operator. It can manage extensions as well as phone directories. You can use the IVR setting to RT telephony to compose a welcome message, manage voice tone and configure incoming calls. You can also prompt your caller with a series of options that correspond to your custom configuration. RT Telephony does more than just one thing. It supports textual communication as well as verbal communication. You can send and receive SMS messages instantly. Sugar allows you to initiate an SMS conversation by using RT Telephony integration. You can create Campaign Templates from within RT Telephony and send your messages directly to your target list.

Utilize the easyfeedback survey tool to design exceptional online surveys and receive valuable responses to your inquiries. By signing up, you can effortlessly create questionnaires on the web and enhance the survey experience, ultimately increasing response rates. Reach out to your participants no matter their location, as our tool provides adaptable features that require no adjustments on your part. Collaborate with your colleagues on survey projects or work independently within different teams, as the software is tailored to accommodate your specific requirements. Craft intricate and engaging online questionnaires without any previous experience, saving time in the process. The platform includes numerous functionalities for filtering, comparing, and analyzing survey data, granting you profound insights into the outcomes. This capability empowers you to make informed decisions that positively impact your business. The easyfeedback software remains free under the basic plan, and if you require additional features, you can opt for a premium plan. Begin your journey without any prior experience, as the survey tool is designed to be user-friendly and straightforward. With this innovative approach, you can elevate your survey creation process to new heights, ensuring that your research efforts yield the best possible results.

Email analytics platform that makes it easy to track and analyze email volumes, response times, SLAs and more. Companies like Shopify, Costco, Fujifilm and Avery Dennison use Email Meter to analyze their email activity.

CometChat is a live chat platform that allows users to collaborate and connect with customers. Developed with API and Chat SDK, CometChat can be deployed on-premise and cloud. The solution enables users to video, text and voice chat with the customers, share pictures via broadcast videos, play games and use whiteboards. Primary features of CometChat include WebRTC, file sharing, screen sharing, real-time language translation, customization for layouts, languages and colors, typing indicators, last-seen notifications, read receipts, emojis and stickers. The platform also allows users to switch from text chatting to a video chatting interface. Additional services of CometChat include broadcast messages, guest login support, earlier messages, blocking or unblocking users, video broadcasting and voice notes. Pricing of the product is based on monthly active users and support is extended via email and phone.

Ably is the definitive realtime experience platform. We power more WebSocket connections than any other pub/sub platform, serving over a billion devices monthly. Businesses trust us with their critical applications like chat, notifications and broadcast - reliably, securely and at serious scale.

A comprehensive groupware solution tailored for businesses and service providers, complemented by mobile applications. This private cloud platform seamlessly integrates groupware, file storage, and email into one cohesive environment. Featuring a sleek and contemporary interface, it can operate with your current mail server or provide a full-service option. Users on iOS and Android can effortlessly access their emails and files by simply entering their email credentials, eliminating the need for complex mail server configurations or issues with blocked IMAP/SMTP ports. Additionally, the system supports integration with LDAP for authentication and address book functionalities, as well as OAuth 2.0 for accessing resources such as Google Drive or Dropbox, ensuring a versatile and user-friendly experience for all. This makes it an ideal choice for organizations seeking efficiency and ease of use in their communication and collaboration tools.

TekTape is an audio recorder for Windows Server Editions 2003-2019 Server. An easy-to-use HTTP interface. Monitoring of SIP calls in real time. Recording audio streams from SIP calls. Recorded calls can be saved as wave files in 16 bits, 8 Khz mono file format. Support for TZSP (TaZmen Sniffer Protocol). CDR generation for monitored calls. CDR can also be created by TekTape for failed calls. Real-time listening and termination of audio for selected SIP calls. TLS decoding using SRTP encryption for SIP calls. TekTape can record audio conversations with Lync endpoints if Lync Server certificate and its private key are installed on to the TekTape system. G.711 AMU Law, G.722, G.729, and GSM are supported codes. Multi-site recording support.

A legitimate customer is characterized by accurate contact details, and to ensure the information's correctness, we verify the following: - Email Address - Phone Number - URL - Domain Name before collection and storage. Isn't it worthwhile to invest a fraction of a penny to confirm its authenticity and provide the customer with an opportunity to correct any errors they may have made while entering their information? Ensuring the accuracy of customer data not only helps in maintaining effective communication but also enhances overall customer satisfaction.

Textline serves as a dynamic business messaging platform tailored for contemporary customer support and sales teams. Utilizing business texting provides a rapid, approachable, and convenient way to communicate, making customers feel appreciated and acknowledged. Enhance customer experiences and foster deeper relationships with your clientele. It's clear that customers prefer to text you, so eliminate the waiting times and allow them to reach out anytime and from any location. Our platform facilitates direct, interactive communication, even when managing a high volume of inquiries simultaneously. Recognizing that customer support is a collaborative effort, we designed our platform to promote teamwork and enable your staff to perform at their best. Textline organizes all your conversations and customer data in a single location, allowing you to oversee your team’s activities, streamline processes, and track advancements. Simply set up your phone number and customize your workspace to initiate genuine conversations with numerous customers. By utilizing tools and features crafted for effective collaboration, you can work more efficiently and effectively serve your audience.

Propel is a PR tool that streamlines your media outreach. From building media lists, pitching journalists, managing campaigns, monitoring coverage, to analyzing data - Propel does it all. With both Gmail and Outlook integrations, pitch from within your native email. Save hours on pitching and reporting, giving you back the time you need to do the work you love.

Alleviate the pressure on live agents while simultaneously reducing expenses for your contact center. By employing conversational AI virtual agents, you can enhance support for live agents and elevate the overall customer experience. These virtual assistants handle repetitive tasks, allowing your live agents to focus on more valuable interactions that build trust with customers. There are no initial costs or setup fees involved; you only incur charges for successful transactions. Quickly understand customer intentions with straightforward, intelligent, and natural language interactions. Maintain a consistent voice across all communication channels, whether digital or voice. Verascape’s advanced virtual agents utilize machine learning and sophisticated AI analytics to swiftly interpret customer intent. Furthermore, Verascape's solutions seamlessly integrate with any IVR, contact center platform, or data repository, ensuring our cloud-based Self-Service as a Service offerings fit effortlessly into your existing technology framework while enhancing efficiency. This innovative approach not only streamlines operations but also significantly boosts customer satisfaction.

Organize and maintain your company's customer and contact details, as this serves as the foundation for all sales, marketing, and support efforts. Utilize marketing automation to enhance engagement throughout the customer journey, from initial awareness to eventual advocacy. Boost your operational efficiency and speed by fostering team collaboration across sales, marketing, and support functions. Break down geographical barriers by incorporating face-to-face video conferencing into your sales, marketing, support, and overall business operations. By effectively implementing these strategies, you can ensure a seamless flow of communication and collaboration within your organization. Embracing these advancements will lead to a more dynamic and responsive business environment.

Eventee is an event management tool awarded by organizers and attendees from all around the world, mainly for the beautiful and easy-to-use interface of both mobile and web app. With Eventee, customers are capable of reaching over 70% user base per event, no matter in-person, virtual, or hybrid events. Eventee features enable you to efficiently manage your event, increase attendee engagement, and improve the overall event experience. The powerful features include: Live questions & polls, Live streaming, Bookings, Newsfeed, Networking, Partners, Custom integrations, Custom branding, Event analytics, and much more. We roll out new features and improvements on a bi-weekly basis to keep making the experience better for you and your attendees. Start your free trial today!