Best Communications Software for Small Business - Page 47

A comprehensive platform designed to gather, analyze, and respond to customer insights. Transform these insights into actionable features while engaging your users throughout the product development process. Focus your efforts on developing features that users highly desire, allowing for efficient resource allocation. Gain visibility into who is requesting specific features and understand their use cases from the start. Maintain open communication with your audience about ongoing projects and keep them updated. This platform provides everything necessary to effectively complete the customer feedback loop without overlooking any crucial input. Monitor feedback effortlessly through voting mechanisms that engage all stakeholders. Foster collaboration among teams, whether in sales or marketing, to enhance overall productivity. Integrate Feature Monkey seamlessly into your website to simplify the feedback process, eliminating the need for users to log in repeatedly. With Baboon-the monkey handling automatic management, you can efficiently track feature requests from new clients and successfully close deals. Establish a central hub for collecting feedback that unifies all teams, ensuring that every voice is heard. This approach not only streamlines communication but also strengthens the connection between your teams and your users.

Saay offers an affordable and straightforward solution for businesses to communicate and interact with their customers via text messaging. Experience the benefits of cost-effective text marketing today, with rates as low as half a cent per message! Utilizing Peer-to-Peer (P2P) texting, you can facilitate two-way conversations on a large scale, allowing you to connect with numerous customers and engage in meaningful dialogues. With Bulk SMS, you can send one-way marketing text messages immediately to your opt-in subscribers, making it perfect for delivering updates, notifications, and promotions. As customers increasingly disregard phone calls and emails, it's time to adopt a fresh approach! People prefer genuine interactions over automated responses, so make an effort to establish trust through personal engagement. Compliance is crucial, and the responsibility rests entirely on your shoulders; cutting corners can lead to serious consequences. Fortunately, Saay provides a suite of innovative tools designed to ensure you remain compliant with regulations while effectively reaching your audience. By choosing Saay, you not only enhance customer communication but also safeguard your business interests.

Pro Edition for Eclipse Mosquitto is a pro version of the world's #1 MQTT broker that quickly, stably, and reliably transmits data between IoT devices. Compared to the popular open-source version, Pro Mosquitto offers professional MQTT broker and client administration and monitoring, MQTT High Availability, MQTT and REST API access, improved reliability, enhanced security, and professional support, making it an ideal solution for commercial use. Benefits: Performance: Benefit from the low usage of computing resources and easily maintain up to 1 million concurrent connections. Pro Mosquitto is written in C, which makes it even more lightweight and efficient than competitors. In addition, it can run on very low-spec embedded devices, e.g., single-core 600MHz ARM and 128MB RAM. Reliable and trusted by the global dev community: The product is a pro version of the most popular open-source MQTT broker with more than 500 million docker pulls worldwide, powered by up to 99.99% SLA to ensure business continuity. Professional services and support: Our team can help you solve any issue, ensuring your project's successful implementation and maintenance. In addition, one can also request us to provide them with professional services

Grain is a meeting insight tool that allows you to easily capture and share insights from customer conversations. Zoom, Google Meet and Microsoft Teams allow you to record, clip, and then share your video in real-time. A vital tool for modern teams. Conversations are easy to forget. Grain will help you to recall and share every detail.

Turn the voice of your Customer into powerful insights. Automatically uncover rich insight with sentiment, themes and topic analysis. Use your most insightful feedback to auto-generate social content, testimonials, case study content and more! Voiceform's voice, video, audio and text surveys and forms create an experience that feels like an engaging conversation, and help you easily automate and scale customer interviews. Across thousands of customer feedback datapoints, Voiceform automatically synthesizes your data so that your teams can understand the most important, time-sensitive and useful feedback to action. The Voiceform platform offers easy-to-use templates to get started, and help you create surveys, forms and workflows that can be shared in multiple languages. Share your forms via email, chat, embed or widget. Access rich data analysis tools like sentiment, thematic and topic extraction. Voiceform offers thousands of integrations, custom logic and creates auto-generated reports and content. Get started in minutes, and collect data that harnesses the power of your customer's voice.

Red5 Pro is your ultimate solution for real-time video and audio streaming with ultra-low latency under 250 milliseconds. It can be deployed on-premises or in the cloud. Ideal for developers, startups, SMEs, and enterprises, it supports WebRTC, RTMP, RTSP, HLS, SRT, MPEG-TS, and Zixi protocols, making it a versatile choice across diverse use cases. With Red5 Pro, scalability meets reliability. Cluster your deployment to support millions of concurrent viewers while leveraging autoscaling on your preferred cloud platform. Red5 Pro offers end-to-end encryption and Flexible APIs to customize your setup. This streaming engine also comes with SDKs for iOS, Android, Windows, macOS, Linux, Unity, and Unreal Engine, making integration straightforward and giving you full control over your streaming.

End-to-end encrypted forms and surveys Did you know? Surveys and forms that you fill out today may not be as secure as you think. Leaked records include millions of customer and personal records. Data breaches and data leaks are not stopping. Imagine collecting data on your mental health, sexual health and activism. There is no privacy or security. It is alarming, we know. BlockSurvey is a secure, end-to-end encrypted alternative for Google Forms, Typeform and SurveyMonkey. We can help you run sensitive surveys.

Access to your files is strictly restricted on a need-to-know basis. Manual transcripts are only delivered when they are accurate to 99% or higher. Most Accurate Transcription + Fastest Turnaround time + Lowest Cost Free trial available.

MESSAGENIUS is a self-hosted messaging app for secure, smart, and integrated communications among employees. PRIVATE SERVERS/CLOUDS - Messagenius runs on your own private servers or clouds, ensuring that your data remains under your exclusive control. DEDICATED PRODUCTIVITY FEATURES Messagenius comes with a suite of dedicated productivity features that can enhance your team's efficiency and collaboration, manage tasks, share files, do audio and video calls, and automate processes with tailored workflows. SEAMLESS SOFTWARE INTEGRATION Messagenius provides SDKs & APIs for seamless integration with any software to make it easy to incorporate Messagenius into your existing workflow without disrupting your team's productivity. 100% CUSTOMIZABLE WHITE-LABEL SOLUTION Messagenius is fully customizable that allows you to tailor the app to your organization's specific needs and ensure that the platform aligns with your company's branding and messaging.

Sembly is a web and mobile app that accompanies you on your Teams, Zoom, and Google Meet meetings, making meeting content available for review, search, and sharing. Share a part or the whole meeting with your team so everyone can get up-to-speed, even if they didn’t attend. Save time with summaries that Sembly generates automatically. Sembly is available in English across Web, iOS & Android mobile apps. The smartest AI meeting assistant that helps easily review & share meeting takeaways, meeting records and transcriptions. Turns your meetings into searchable text, highlights key discussion moments, creates notes and summaries. Use Sembly Team to unlock powerful AI analytics to help you and your team achieve more, while attending less! Sembly automatically syncs to your calendar to join and record all your scheduled meetings on all major conferences platforms. This reduces the need to take notes on-call. You can review what was said, search through all your meetings, and share key items with your team members or friends. You can review what was said at a particular meeting or search for it in all of your meetings. Designed for businesses of all sizes, Sembly is an AI-based meeting management solution!

SpeakPipe enables your audience to send voice messages straight from your website or voicemail section. These messages can be featured in your podcast episodes, enhancing listener engagement. If you have a question for your audience for a future podcast, you can easily record a brief voice message using SpeakPipe and share it with them. This interactive feature allows your listeners to hear your question and respond with their own voice message. Sending a recording is simple and quick, requiring no typing at all. Additionally, listeners can choose to provide their contact details before submitting their messages. All received messages are conveniently stored in your account, ensuring you can retrieve them whenever necessary. This seamless integration fosters a more personal connection between you and your audience.

Experience unparalleled flexibility with options to pay as you go, customize your plan, or select an all-inclusive package that caters precisely to your requirements through a modern, cloud-based internet phone service. Everything is managed online and is under your control, available instantly without the need for site visits, installation, or maintenance—just plug in and start using. Voipfone offers plans starting at just £1 per month and includes numerous innovative features at no additional cost. This award-winning service delivers reliable and cost-effective advanced cloud-based internet phone solutions tailored for small businesses. Voipfone is accessible to everyone, whether you're a fresh startup in need of a new phone number, a growing organization looking for adaptable support for new employees or remote workers, or an established company aiming to upgrade from an outdated office PBX system. By choosing Voipfone, you can seamlessly transition your phone system to the cloud, enjoying a hassle-free VoIP PBX that can be implemented quickly and affordably. Not only does this service enhance communication, but it also empowers businesses to scale effortlessly as they grow.

Voice messages can be sent to any mobile phone number. Consumers listen to voicemails up to 96% of the time. Send SMS messages with custom content and a link and click-to-call number. You can either send an SMS along with each RVM drop or you can use the SMS to stand alone. Ringless voicemail can re-engage 20% unreachable leads. It costs only a fraction of what it costs to send a message to a lead's voicemail. This is in contrast to the cost that most businesses pay for other channels like emails, banners, and video ads. Nearly 10% of the leads that are reengaged via ringless voicemail will convert without any intervention from your sales team. Drop is the best option for your ringless voicemail needs. Also known as "direct to voicemail", ringless voicemail allows for voicemail messages to be delivered to leads without their phones ringing.

Viirtue's white label VoIP and UCaaS software transforms white-label VoIP and UCaaS into a powerful video collaboration tool. It also offers mobile capabilities and a best in class streamlined quote-to cash solution. This allows you to compete with big players and scale your business with modern tools, excellent support, and great tools. You can rebrand our entire suite of white-label communication tools to your company, making it a one-stop shop for technology solutions. Get a demo to see how our industry-leading platform and quote-to-cash software can make it easy to run a unified communications company. Fair pricing that charges only for the number of seats used, and not for multiple users using multiple devices. Our all-in-one, quote-to-cash software, as well as our reseller dashboard, is a turnkey tool that supports your brand platform and helps you capture and win more business.

urLive makes it simple for your customers to start a high-definition, live video call to your team. A no-code deployment cloud service: configured, managed, and supported through a straightforward web portal. Unlike teleconferencing services: • Your team can answer multiple, simultaneous inbound video calls from the same link. • No download, install, password, or account creation required. • Customers start unique private calls to your designated team with one-click activation of an endlessly reusable URL – an Infinity Link. • Infinity Links are brandable text-based URLs that can be shared on your website, CRM, social media, chatbots, kiosks, SMS/text, and email to complement or upgrade communications. • Video calls are made from any platform or device via a browser. • Calls are automatically routed to designated groups and specific individuals based on easily modified rules of availability and expertise. • Answered calls don’t require a host and can be shared with other agents by adding them, forwarding, and transferring. • Includes an option to schedule calls. • Capacity Services™ can answer calls when your team is unavailable Personalize engagement with customer-initiated live video calls

Virola Messenger is a corporate collaboration tool. It is perfect for distributed teams. Virola main features are: - topic-based channels and private chat rooms - basic messaging options such as replies, reactions, mentions, discussions - messages formatting - file transfer and storage - unlimited chat history with flexible search - media files preview - continuous voice meetings - live avatars / video conferencing - voice meetings recording - task management with task board - screen sharing and remote control - permission framework Self-hosted server for major Windows, Linux, macOS is available along with the cloud-based one. Client apps for major desktop and mobile operating systems are available.

PrettyLead is the best builder on the market to create forms you can display as popups or embedded in your content. It's easy to build popups with PrettyLead by choosing among our pre-made templates library. You can then get your leads in you account and export them or send them with integrations like Zapier for example.

Effortlessly integrate e-commerce into your live streams to enhance customer engagement on your website. Transform purchases into a fluid aspect of your interactive narratives. Elevate viewer interaction by utilizing real-time voting mechanisms under your control. Offer audiences an engaging experience through conversational commerce. Stream live broadcasts from any location, managing clips, graphics, and interactions with ease while simultaneously broadcasting to various social media platforms. Enable real-time chats and transactions with customers, expressing gratitude directly on screen, and expand your reach by multistreaming to social networks. At Stage TEN, we understand that every transaction is an opportunity for interaction. Our cutting-edge real-time interactive player ensures that purchasing is an integral part of storytelling. Additionally, our dedicated customer success team is committed to your success, providing you with best practices, technical onboarding, training, and readily available platform support to guarantee a smooth experience. Embrace the power of live streaming and e-commerce today to redefine your audience's experience.

Create a scalable voice experience with the API that connects millions globally. With Twilio Voice, you can build unique phone call experiences with one API, to create, receive, control and monitor calls with just a few lines of code. Customize your experience the way you want by using a wide range of customization resources, such as our Voice SDK, speech recognition, Interactive Voice Response (IVR), and recording transcriptions. Whether you're looking to set up global conferencing or alerts & notifications, Twilio has the support you need for building with Voice, such as our Twilio Runtime and Studio developer tools. Find docs, code samples, and helper libraries to start building today.

Any product can be enhanced with live video and audio. You can start with our Daily Prebuilt user interface or create your own layouts using our APIs. We offer a fully-supported Daily Prebuilt user interface, as well as lower-level APIs that allow you to have complete UI/UX flexibility. Start by copying our sample repos. You can switch from prebuilt to customized at any time, while still using the same APIs. Daily Prebuilt is our plug and play embed. It's a fully functioning video chat that supports HD screen sharing, text chat and recording. For developers building custom video UI/UX. You can control audio and video tracks. Daily call object allows you to control layout and workflow. Automatic bandwidth management that responds to changing network conditions.

Productroad enables businesses to enhance their offerings by actively engaging with customer insights. This platform allows users to provide feedback and vote on suggestions made by others, creating a collaborative environment. With this input, product teams can develop a strategic roadmap that reflects customer priorities, which can then be easily shared with both team members and clients. Additionally, we offer a changelog feature that keeps customers updated on the status of their feedback through notifications. As feedback is prioritized and statuses assigned, the roadmap evolves automatically, clearly displaying the ongoing work to users. Changes to the product roadmap are immediate, ensuring that users are informed of new features and updates as they happen. By utilizing the changelog, we keep our customers in the loop regarding modifications within Productroad. Furthermore, our platform seamlessly integrates user feedback management and feature voting into your existing workflows. Users can also receive real-time notifications about new feedback directly in Slack, enhancing communication and responsiveness. This comprehensive approach not only streamlines product development but also fosters a stronger connection between companies and their customers.

Reach customers in the most immediate and direct way with SMS messaging. From secure messaging, one-time pins and mission-critical transactions to marketing notifications and automated service alerts, deploy global enterprise-grade messaging delivery. Text Messaging Campaigns Send marketing campaigns to your customers. Automatically send notifications to your customers (order confirmation, order status etc.). Global Reach to 180+ Countries Send text messages to your customers in 180+ countries. Reach customers in the most immediate, personal and direct way, with text messaging. 24/7 Support & Data Privacy Our customer service is available 24/7, providing expertise and help. Send messages with compliance to international laws (GDPR, CCPA etc.).

EventStub allows users to host and create virtual events using a 3D platform. EventStub is the first platform that allows users to create and host virtual events. EventStub eliminates the need to hire an event planner or spend on expensive event-planning software. The EventStub platform includes everything you need to host and create a virtual event. EventStub makes it easy for you to create a virtual event that's tailored to your needs. EventStub allows you to choose from a range of pre-made templates or create your own template. You can also add features like video streaming, chat rooms and Q&A sessions. EventStub allows you to create a custom URL for your event and a landing page for it. You can then share it with your attendees. EventStub Ticketing is also available to collect registrations.

Work in a shared space that is more engaging than video calls, more flexible than whiteboards and more actionable than screen recordings. Share work with your team or customers and even external partners using the only canvas compatible with all your apps. Stay aligned across apps, browsers images, PDFs, notes, and PDFs. Share with context Keep all documents, tools, and conversations together to get feedback and make better choices. Why it matters Record a walkthrough, including instructions and next steps. Viewers can pause the video to begin working on the content. From learning to doing Work and meet in a shared space equipped with whiteboarding, video calls, and recording. You can work together or alone, in sync or live.

We offer high-level cloud communication services, including DID Virtual numbers, SIP trunking, Cloud PBX creation, and other business solutions.