Best Communications Software for Small Business - Page 45

CometChat is a live chat platform that allows users to collaborate and connect with customers. Developed with API and Chat SDK, CometChat can be deployed on-premise and cloud. The solution enables users to video, text and voice chat with the customers, share pictures via broadcast videos, play games and use whiteboards. Primary features of CometChat include WebRTC, file sharing, screen sharing, real-time language translation, customization for layouts, languages and colors, typing indicators, last-seen notifications, read receipts, emojis and stickers. The platform also allows users to switch from text chatting to a video chatting interface. Additional services of CometChat include broadcast messages, guest login support, earlier messages, blocking or unblocking users, video broadcasting and voice notes. Pricing of the product is based on monthly active users and support is extended via email and phone.

Ably is the definitive realtime experience platform. We power more WebSocket connections than any other pub/sub platform, serving over a billion devices monthly. Businesses trust us with their critical applications like chat, notifications and broadcast - reliably, securely and at serious scale.

A comprehensive groupware solution tailored for businesses and service providers, complemented by mobile applications. This private cloud platform seamlessly integrates groupware, file storage, and email into one cohesive environment. Featuring a sleek and contemporary interface, it can operate with your current mail server or provide a full-service option. Users on iOS and Android can effortlessly access their emails and files by simply entering their email credentials, eliminating the need for complex mail server configurations or issues with blocked IMAP/SMTP ports. Additionally, the system supports integration with LDAP for authentication and address book functionalities, as well as OAuth 2.0 for accessing resources such as Google Drive or Dropbox, ensuring a versatile and user-friendly experience for all. This makes it an ideal choice for organizations seeking efficiency and ease of use in their communication and collaboration tools.

TekTape is an audio recorder for Windows Server Editions 2003-2019 Server. An easy-to-use HTTP interface. Monitoring of SIP calls in real time. Recording audio streams from SIP calls. Recorded calls can be saved as wave files in 16 bits, 8 Khz mono file format. Support for TZSP (TaZmen Sniffer Protocol). CDR generation for monitored calls. CDR can also be created by TekTape for failed calls. Real-time listening and termination of audio for selected SIP calls. TLS decoding using SRTP encryption for SIP calls. TekTape can record audio conversations with Lync endpoints if Lync Server certificate and its private key are installed on to the TekTape system. G.711 AMU Law, G.722, G.729, and GSM are supported codes. Multi-site recording support.

A legitimate customer is characterized by accurate contact details, and to ensure the information's correctness, we verify the following: - Email Address - Phone Number - URL - Domain Name before collection and storage. Isn't it worthwhile to invest a fraction of a penny to confirm its authenticity and provide the customer with an opportunity to correct any errors they may have made while entering their information? Ensuring the accuracy of customer data not only helps in maintaining effective communication but also enhances overall customer satisfaction.

Textline serves as a dynamic business messaging platform tailored for contemporary customer support and sales teams. Utilizing business texting provides a rapid, approachable, and convenient way to communicate, making customers feel appreciated and acknowledged. Enhance customer experiences and foster deeper relationships with your clientele. It's clear that customers prefer to text you, so eliminate the waiting times and allow them to reach out anytime and from any location. Our platform facilitates direct, interactive communication, even when managing a high volume of inquiries simultaneously. Recognizing that customer support is a collaborative effort, we designed our platform to promote teamwork and enable your staff to perform at their best. Textline organizes all your conversations and customer data in a single location, allowing you to oversee your team’s activities, streamline processes, and track advancements. Simply set up your phone number and customize your workspace to initiate genuine conversations with numerous customers. By utilizing tools and features crafted for effective collaboration, you can work more efficiently and effectively serve your audience.

Propel is a PR tool that streamlines your media outreach. From building media lists, pitching journalists, managing campaigns, monitoring coverage, to analyzing data - Propel does it all. With both Gmail and Outlook integrations, pitch from within your native email. Save hours on pitching and reporting, giving you back the time you need to do the work you love.

Alleviate the pressure on live agents while simultaneously reducing expenses for your contact center. By employing conversational AI virtual agents, you can enhance support for live agents and elevate the overall customer experience. These virtual assistants handle repetitive tasks, allowing your live agents to focus on more valuable interactions that build trust with customers. There are no initial costs or setup fees involved; you only incur charges for successful transactions. Quickly understand customer intentions with straightforward, intelligent, and natural language interactions. Maintain a consistent voice across all communication channels, whether digital or voice. Verascape’s advanced virtual agents utilize machine learning and sophisticated AI analytics to swiftly interpret customer intent. Furthermore, Verascape's solutions seamlessly integrate with any IVR, contact center platform, or data repository, ensuring our cloud-based Self-Service as a Service offerings fit effortlessly into your existing technology framework while enhancing efficiency. This innovative approach not only streamlines operations but also significantly boosts customer satisfaction.

Organize and maintain your company's customer and contact details, as this serves as the foundation for all sales, marketing, and support efforts. Utilize marketing automation to enhance engagement throughout the customer journey, from initial awareness to eventual advocacy. Boost your operational efficiency and speed by fostering team collaboration across sales, marketing, and support functions. Break down geographical barriers by incorporating face-to-face video conferencing into your sales, marketing, support, and overall business operations. By effectively implementing these strategies, you can ensure a seamless flow of communication and collaboration within your organization. Embracing these advancements will lead to a more dynamic and responsive business environment.

Eventee is an event management tool awarded by organizers and attendees from all around the world, mainly for the beautiful and easy-to-use interface of both mobile and web app. With Eventee, customers are capable of reaching over 70% user base per event, no matter in-person, virtual, or hybrid events. Eventee features enable you to efficiently manage your event, increase attendee engagement, and improve the overall event experience. The powerful features include: Live questions & polls, Live streaming, Bookings, Newsfeed, Networking, Partners, Custom integrations, Custom branding, Event analytics, and much more. We roll out new features and improvements on a bi-weekly basis to keep making the experience better for you and your attendees. Start your free trial today!

Our Drips technology automates customer engagement. Go4Client's Drips feature combines SMS, Voice, Email, Mobile Landing Pages, and Email to communicate with customers. You can map out the customer journey to allow customers to flow through your sales funnel. You can trigger messages through different channels depending on the user's actions.

With its cloud video control, its interaction tools and its ability to bring together a large audience, Blastream transforms your videoconference into a real TV show. Blastream allows you to : - Produce your own TV show from a simplified video control interface - Bring together several thousand participants on Blastream and via the web services of your choice - Integrate a videoconferencing and livestreaming room in white label with your colors on your website

Collaborate in innovative ways that extend beyond simple video calls. Engage in co-browsing and co-editing across any web application, exchange files, take shared notes, utilize whiteboards, screen share, and participate in video chats, all within a single browser tab. Whether you're modifying a Trello board or updating a Google document, our Shared Browser allows everyone in the session to have control over the web-based applications being accessed. Integrate your preferred web tools into your collaboration space, enabling seamless co-browsing and co-editing experiences, all consolidated within one tab. Tailor your environment by incorporating apps that suit your specific requirements. Need to collaborate on a document? Simply upload it to your workspace. Struggling to remember key action items? Use our notes app to keep everything organized. With RemoteHQ, you'll never misplace files, notes, recordings, or any other important session materials again. Plus, if you forget who participated in your session, there's no need for concern, as we have that covered too! In this way, your collaboration efforts become more streamlined and effective, enhancing productivity across the board.

Automated transcription service for your audio and video - transcribe and subtitle automatically and accurately. Leverage our feature-rich Online Editor to quickly review and refine your transcript. Collaborate, share and export your transcript with your audience or your team. Start your free trial now, no credit card required. Prices start at $6 per audio our (purchased transcription credit never expire)

Acefone (founded in 2019) is a company focusing on simplifying communication for businesses. We are a product company that’s making interactions simple, powerful, and customer focused. Our cloud-based omnichannel Customer Experience (CX) platform, AceX hosts powerful products, including: -Interactions Hub -Contact Center Studio -API Connect -Campaigns These products are designed to help businesses deliver exceptional experiences at every touchpoint of the customer's journey. Based in Gurgaon, we serve over 5,000 global businesses with the support of a dedicated team of 200+ professionals across Gurgaon, Mumbai, and Bangalore. We deliver seamless communication through industry-leading integrations, ensuring a customer experience that is both efficient and effective. Our ISO 27001 certification attests to our commitment to top-tier security, backed by a 99.95% uptime guarantee. Acefone's user-friendly, insight-driven products offer 300+ features, serving different channels, like Voice, WhatsApp, SMS and more. With custom integrations powered by neat APIs, it smoothly aligns with every business’ unique demands.

icmInspector automates control, review, and audit processes. It includes a central component responsible for administration and management, and a mobile app for Android. Improvement of the quality of the organization through the use of modern inspection, control, and interial audit procedures that enable the detection of irregular or undesirable situations in a dispersed, real-time manner. By replacing paper versions with electronic versions, you can reduce operating costs and minimize time spent on material preparation and distribution. Tools that enable fast data collection, protect against omissions and offer the possibility of scheduling work can increase the efficiency of those who are responsible for audits and controls. Eliminate fraud, abuses, and errors in the control process by recording metadata about data collection and enforcing only logically permissible answers.

Adversus serves as an outbound dialing solution designed to enhance your calling strategies, automate tedious tasks, and deliver essential insights for optimizing outbound workflows and overall efficiency. Founded in 2015, Adversus emerged from the founders' frustrations with the rigidity of their previous solution, igniting a vision to create a transformative outbound tool. We prioritize user-driven innovation, recognizing that each user possesses unique needs and expectations. Our platform offers extensive flexibility and customization across all workflow elements, ensuring that our users can tailor their experience to meet specific requirements. At Adversus, we strive to develop a forward-thinking solution that remains relevant and cutting-edge, aiming not just to respond to market changes, but to redefine what is achievable within the industry. Businesses across various sectors utilize Adversus to enhance their outbound calling activities, with user bases that can range from a single user to several hundred, all united by the goal of increased efficiency. Ultimately, our commitment to innovation and user satisfaction sets us apart in the competitive landscape of outbound dialing solutions.

Video conferencing, meetings, webinars and trainings - easy and secure with edudip next. The web-based webinar software can be used immediately without the need for installation. Annoying plug ins are gone - participants and moderators can access the webinar and meeting room from their browsers. The software is easy to use and provides a great experience from the beginning. At edudip, your data is secure. Our webinar software is exclusively developed and monitored in Germany. We guarantee that all personal data will be stored on German servers. Our hosting facilities are 100% GDPR compliant. WebRTC and HTML5 are modern technologies that ensure a crystal clear and stable audio/video transmission in real-time and a great webinar experience. edudip next is a solid choice for your company because of its reliability and years of webinar experience.

MeetFox is a scheduling tool that makes it easy to your manage your time. Book in-person or online meetings in just a few clicks. Host video calls in your browser, charge for your services, invoices clients, and get paid instantly all in one seamless solution. Reduce no-shows, book more meetings, engage more clients and make the most of your time. MeetFox can be integrated into any website with just one line of code. Manage all your meetings across sales, service, and support teams. Join a growing community of over 20,000 businesses and 150,000 professionals.

One communication is all it takes to be a great leader. Voice Broadcasting, Texting & Email Service Phone Calls Text / SMS Email Mobile App SMS Keywords Schedule Communications Simple member management Advanced Voicemail Detection Personalize your caller-ID Straight To Voicemail Live Answer Transfer Trailer shortened Text polling Private and secure Analytics of Detailed Messages

Switcher Studio allows you to capture video from multiple angles and edit it in real-time. This will allow you to connect with your community in a more engaging way. You can stream it live or save it for later. Your audience will be attracted to you with relevant content. Make it look great. There's no need to purchase, lug or learn largeequipment. Switcher is compatible with iPads and iPhones. Switcher is so intuitive that anyone can create amazing video with it. You don't need to hire outside videographers or producers. It takes an hour to edit every minute of edited video. Every minute of live-editing takes, well, one second. You can share every moment, live or recorded, external or internal, with video -- no matter what it holds.

ApiRTC serves as a developer-friendly library designed to seamlessly embed real-time communications, such as chat, audio, and video, into both web and mobile applications. Utilizing WebRTC technology, it ensures that media streams are encrypted and ideally transmitted through peer-to-peer connections; however, if necessary, a media relay via a TURN server can be employed. Acting as the central hub of our platform, ApiRTC handles the establishment of all user connections, presence tracking, and media setup. The library is offered in various formats to cater to different integration needs, whether for web applications, hybrid apps using JavaScript, or native applications developed for iOS and Android platforms. Furthermore, Apizee's solutions for audio and video communication are built on the WebRTC standard, which is increasingly supported by a wide range of internet browsers. This growing compatibility not only enhances the functionality of our solutions but also ensures that users can access audio and video streaming across most PCs, tablets, and smartphones, thereby significantly broadening the reach of our communications tools. Additionally, developers can leverage the flexibility of ApiRTC for a variety of use cases, making it an invaluable asset for modern application development.

DG1 is an all in one AI E-Business Suite with enterprise-level capabilities that can be used by small and medium-sized companies. It can be delivered as a SaaS in the cloud. DG1 is not just E-commerce. It is also E-Business. To increase your digital revenues, you will need an E-Business system. This will allow you to attract new customers and keep them coming back. All in one Digital Growth System. Multiple sites, one system. There is nothing to install and nothing to maintain. Your business will grow by 1000% in 12 months. You have more ways to interact and communicate with your customers. DG1 is the ownership of Big-data generated through your E-Business. As your E-Business grows, you will save more and remain connected to it. Trusted by top brands and business associations E-commerce. Fully integrated online shop, with many promotional tools, patented Flip Commerce(c) technology that has been proven to increase sales, one click add to cart system, and many other neat features.

GoBrunch is a video chat platform based on interactive virtual rooms. Each room can be customized with unique themes, and used for different use cases such as meetings, webinars, events, training, and virtual workspaces. By creating a meeting room, you will have your permanent address and you can reuse the link as many times you want. You can share multiple screens, upload files, play videos, control mics and cameras.

Airmail 3 is a fully accessible email client tailored for iOS, macOS, and watchOS devices. With its email workflow optimized through a multitude of customization options, custom actions, and seamless integration with various applications and services, Airmail stands out as a versatile mail client. It is crafted to empower users to personalize their experience according to their individual needs. You can connect and integrate your preferred apps while creating unique actions that simplify your communication tasks. Whether you're working on a Mac, an iPad, an iPhone, or an Apple Watch, Airmail is readily available to assist you. Users can add a variety of email accounts, including Gmail, GSuite, iCloud Mail, Exchange, Office 365, Microsoft Outlook, IMAP, and POP3, making it adaptable for all types of users. The unified inbox feature allows you to view all your incoming emails from different accounts at once, and you have the option to exclude specific accounts from this consolidated view. For those moments when you need to prioritize important messages, the smart inbox feature is designed to highlight the emails that matter most. This ensures that you never miss critical communications while managing your daily workflow effectively.