Best Call Center Software for Linux of 2025 - Page 2

Sococo is a virtual office where distributed teams can work side-by-side every day, regardless of where they might be located. Working in an organization's online office can be more productive than working on the same floor or in a single room.

Smartz Solutions is a disruptor that is reshaping contact center landscape. The traditional legacy systems have been holding businesses hostage too long with their complex infrastructures and high fees. Contact centers are tired from being burdened with disjointed, expensive systems that have a negative impact on customer and employee experience. Our AI-powered 360° experience platform is redefining contact centre experiences. We've been there. We paid for legacy systems. We had 15 systems running simultaneously (at snail's speed) to be able run our call center. We understand the frustration of not being able (sometimes even) to find data to help customers. We know how frustrating it is to have employee data scattered across multiple systems, never allowing a clear picture of the business. You don't have run your call center by losing money, opportunities, and patience. With a comprehensive tech stack you can finally have your entire customer base.

Monster VoIP was founded to deliver superior voice quality and maximize uptime to customers anywhere in the United States, including L.A., New York, Washington, D.C., Houston, Dallas, Chicago, and beyond. It also provides unparalleled customer service and satisfaction. To ensure geo-redundancy, we set up data centers in Las Vegas and New York, Dallas, Minnesota, and Chicago. All endpoints were multi-registered at each facility. This is a fancy way to say that you can expect exceptional voice quality and unmatched business phone uptime from multiple locations. We made sure to provide a complete suite for communication tools on one platform. This means that you and your team need only to learn our user interface for all communication needs. We decided to fulfill our customer satisfaction promise by providing personalized setup and ongoing 24/7/365 support for every business VoIP customer who walks through our virtual doors.

My Country Mobile offers low-cost, easy-to use VoIP solutions that are excellent. Enjoy the following features with a 30-day, risk-free trial of our premium VoIP phone system. Our mission is to enable families and friends to stay connected across borders by leveraging technology and intelligence. We aim to empower personal and professional connections with ease and efficiency. Our team has a wealth knowledge and expertise that allows us to deliver high quality results and exceed clients' expectations. We look forward to expanding our portfolio and growing. My Country Mobile, with its tens of year's experience in developing technologies and solutions that facilitate communication and sharing for businesses and individuals worldwide, has been a leader in the development of these technologies and services.

Remote teams can use the cloud phone system. JustCall provides a phone system that works from any device, anytime, anywhere for sales and support teams. It takes only seconds to obtain phone numbers in 70 different countries and make or receive calls. In minutes, you can set up your own cloud phone system. JustCall is the fastest and easiest way to manage your phone service. Learn how JustCall is used by companies to handle phone calls. Increase sales and conversions by enhancing agents' capabilities. Get rid of the hassles associated with manual dialing and data logging. You can increase sales call volume and productivity by up to 300% You can deliver a seamless customer experience with IVR and Smart Call Routing, as well as Live Call Monitoring. With SMS Bots and a variety of features, you can offer your clients responsive, 24-hour support. Automated integrations can be used across many business tools and applications. CRM, Helpdesk, and other software automation tools can be used to create smooth workflows for support and sales teams.

Communication between care team members is a complicated relationship between people, devices, hospital systems, and devices. You might have difficulty communicating with an overwhelming amount of data, communication gaps, or inefficient workflows. These issues can make your job more difficult and negatively impact patient outcomes. Spok Care Connect® is the solution. Spok Care Connect, the unified communication platform, allows care team collaboration, closed-loop communication, and secure messaging to improve your clinical workflows. One unified communication platform can solve multiple problems across different departments and locations within your health system.

ICTContact is a sophisticated contact center solution that offers features such as predictive and progressive dialing, an IVR studio, multi-tenant capabilities, and white-label support. This software excels in automating both inbound and outbound call center operations, allowing for efficient campaign scheduling, answering machine detection (AMD), do-not-call (DNC) compliance, and automated press 1 telemarketing, all while providing real-time call tracking and control. Additionally, ICTContact comes equipped with a WebRTC-based web phone and an agent panel, along with comprehensive CRM integration options through REST APIs, ensuring a seamless user experience. Its robust functionalities make it an ideal choice for businesses looking to enhance their customer interaction strategies.

Dixa is customer service software that empowers brands to create great experiences for customers and support teams alike in a conversational, friendly, and engaging way. Dixa unifies voice, email, chat, and messaging apps in one single platform, enabling brands to have more meaningful conversations with their customers, driving customer loyalty, and ultimately “customer friendships.” With Dixa, agents have all the context they need to provide fast, efficient, and effective customer service every time. With customer recognition features, Dixa makes it possible to know your customers the second they reach out. We do this by displaying each customer's conversation history with your business in a timeline as well as their order history instantly. This ensures teams have the information they need to solve customer inquiries faster while delivering more personalized support. Flexible pricing and global scalability allows you to only pay for what you need and scale up or down without additional costs or effort. All conversation types (phone, email, chat, Facebook Messenger, and WhatsApp) are placed into queues and automatically routed to the appropriate agents while conversation data is translated into real-time analytics. Dix

We unleash human momentum with collaboration, connectivity, and communications technology. All business is human—and when custom technology empowers human ingenuity, people and companies thrive. High performing teams do more, achieve more, and win more. Companies become agile, efficient, and resilient. Our team takes pride in making technology easy and cost effective. We love what we do—and it shows in the way we partner with you, from our first conversation to ongoing post-install support. Working with over 30,000 customer locations in 65+ countries, we deliver straightforward, secure, and scalable global managed services and advanced collaboration and communications solutions. Together let’s build your human momentum.

Telzio powers VoIP phone systems for business VoIP phones for top organizations around the globe. Telzio is the top cloud phone system for business. It offers the best uptime, features-rich solutions, and an interface that makes configuration quick and easy. You can get toll-free numbers, call center routing, real-time data, call analytics and many other features. Telzio's unique usage-based pricing helps to reduce monthly telecom expenses by an average 30% Unlimited users, simultaneous calling and call recording are all included. Voicemail transcription is also included. 24/7 customer service is available.

OnSIP provides powerfully simple business communication services to over 100,000 customer accounts. We are proud to offer the benefits of a phone system on-demand without the high costs, burden and inflexibility associated with traditional phone systems. You can customize your communications with no contracts and unprecedented pricing flexibility. Free onboarding is provided along with award-winning support from the United States. Unlimited plans come with a range of features, including voicemail to email and ring groups. They also include music on hold, video conference, call recording, dial by name directories, and free SIP phones. OnSIP's platform was built using patented, geographically-distributed technology that provides 100% redundancy. You can be confident that your phone system will always be up and running to keep your team connected. Sign up for a trial today!

Introducing an unparalleled UCaaS solution crafted to drive the success of Service Providers. Stand out in the competitive landscape by utilizing a fully customizable white label offering that enhances your brand identity. KAZOO, the comprehensive UC platform from 2600Hz, provides the adaptability essential for delivering an exceptional communication experience. Equip your clients with a communication solution that fosters their achievements. With over 300 APIs at your disposal, you can tailor a solution that empowers your customers to enhance their business operations. Customizing your offering under your own brand allows you to strengthen your market presence. The low initial investment facilitates a swift launch while ensuring you remain price competitive. With robust reliability and geo-redundancy features, your clients will experience uninterrupted service. The mobile-ready functionality allows your customers to conduct business anytime and anywhere. KAZOO operates as a multi-tenant platform, giving you the opportunity to diversify your sales strategies. You can opt to onboard resellers, sell directly, or implement an agent model to maximize your reach. This flexibility can significantly enhance your operational capabilities and service offerings.

Adversus serves as an outbound dialing solution designed to enhance your calling strategies, automate tedious tasks, and deliver essential insights for optimizing outbound workflows and overall efficiency. Founded in 2015, Adversus emerged from the founders' frustrations with the rigidity of their previous solution, igniting a vision to create a transformative outbound tool. We prioritize user-driven innovation, recognizing that each user possesses unique needs and expectations. Our platform offers extensive flexibility and customization across all workflow elements, ensuring that our users can tailor their experience to meet specific requirements. At Adversus, we strive to develop a forward-thinking solution that remains relevant and cutting-edge, aiming not just to respond to market changes, but to redefine what is achievable within the industry. Businesses across various sectors utilize Adversus to enhance their outbound calling activities, with user bases that can range from a single user to several hundred, all united by the goal of increased efficiency. Ultimately, our commitment to innovation and user satisfaction sets us apart in the competitive landscape of outbound dialing solutions.

Issabel stands out as an open-source unified communications platform that merges various IP communication services into one cohesive system, effectively overcoming the limitations of traditional PBX systems by offering features like call center functionalities, email integration, management reporting, fax capabilities, video conferencing, audio recording, and CRM integrations. Its call center module is not only robust and flexible but also user-friendly, enabling efficient automation and management of contact centers while adeptly handling both inbound and outbound call campaigns through a straightforward agent interface and call management tools. Additionally, Issabel simplifies the administration of PBX solutions for service providers, allowing them to manage multiple clients from a single instance, thus alleviating the need for individual servers for each client. To further expand its capabilities, Issabel accommodates various add-ons that are designed to integrate seamlessly with the platform, enhancing features that interact with telephony and improve customer service while automating support-related actions. This adaptability makes Issabel a highly effective choice for organizations looking to streamline their communication processes.

VoipNow serves as a comprehensive cloud communications solution designed specifically for service providers and businesses that require a powerful enterprise PBX system. This platform encompasses a wide array of features, including voice, video, presence, instant messaging, conferencing, faxing, and contact center capabilities, ensuring an all-encompassing communication experience. As a result, organizations can easily manage their communication needs through a single, integrated platform.

Toky is a fully-featured Business Phone System that allows customers and employees to communicate easily. All you need is an internet connection. Virtual phone numbers allow you to be available from anywhere in the world. Integrate your CRM with your business tools seamlessly so you can call customers with one click and automatically log all details. With proven reliability and affordable rates, you can take advantage of features like call recordings, voicemails SMS, Speech to Text, and voicemails.

CloudCall is the only communications software dedicated to businesses who use CRMs. By capturing all calls and communications, and saving them into the CRM contact records, CloudCall helps businesses make more insightful decisions, stay in control of teams working from anywhere, and get more done faster.

The NOLA Automation Software is all-in-one software that allows you to build momentum in your business. You can create schedule campaigns broadcast, in-outbound predictive and SMS 2 WAY voice drop and email. With our software you also have the option to email a link to your prospect that will redirect them to their accounts via an online portal.

With OTO, call centers gain complete visibility into customer call conversations within just 20 hours, enhancing their ability to complement NPS scoring through in-call intonation analytics. By pinpointing call agent engagement, businesses can proactively develop their workforce management strategies and streamline the quality assurance process for calls. OTO's language-agnostic capabilities provide diverse output parameters, while its API enables companies to begin analyzing all in-call conversations in a matter of hours. Take advantage of our free trial to start unlocking insights from your call data! Recognizing that voice is a crucial connection point with customers, we aim to empower organizations to effectively comprehend and utilize their voice data at scale. Whether you are creating a mobile application or building data analytics dashboards, our lightweight DeepToneTM engine offers access to robust voice models across any device, enriching your audio analysis with comprehensive acoustic labels suitable for nearly all audio formats. By harnessing these advanced tools, you can unlock new opportunities for customer engagement and operational efficiency.

OMniLeads is an independent software solution tailored for Contact Centers, built on the principles of Free Software GPL V3, and specifically designed to enhance the management, functioning, and oversight of Contact Centers. Its comprehensive features enable all Call Center activities to be executed via web-based interfaces, ensuring that both agents and supervisors have access to their necessary tools within a unified application, thanks to the integration of WebRTC standards. The system is capable of identifying answering machines and can respond based on predetermined protocols that may include leaving a recorded message, attempting to reconnect later, or bypassing the contact altogether, all aimed at optimizing operational time and efficacy. OML accommodates various roles, including administrator, supervisor, client, and agent, with distinct levels of access and information tailored to meet the specific requirements of each role. Additionally, users can be customized according to the unique needs of individual projects, offering flexibility in management. OML can be implemented in an All In One (AIO) setup or configured to distribute the workload among separate servers dedicated to applications, databases, and communications, thereby enhancing scalability and performance. The versatility and efficiency of OML make it a valuable asset for any Contact Center looking to improve its operations.

For more than a decade, KingAsterisk Technologies has specialized in delivering innovative contact center software tailored to businesses across industries like telecom, healthcare, banking, education, and e-commerce. Their solutions combine scalability, security, and efficiency, enabling organizations to engage with customers seamlessly. With features such as Avatar Dialer, CRM Dialer integration, cloud deployment, and custom Asterisk development, companies benefit from optimized call routing and improved customer interactions. The platform supports voice, chat, email, and social media channels in a unified system, ensuring an effortless support experience. Real-time analytics and call monitoring equip managers with actionable insights to drive performance. KingAsterisk also provides customization, 24/7 live support, and server installation services to match unique business requirements. Over 1,500 satisfied clients trust them for delivering secure, high-quality VoIP and telephony solutions. This combination of innovation, expertise, and customer focus makes KingAsterisk a dependable choice for businesses worldwide.

MaxContact is compatible with sites with 6 to 1000+ users. MaxContact has clients in all sectors, including BPO's and financial services providers. MaxContact is a trusted supplier to many of these market leaders.

Zingtree lets you build interactive decision trees with no code. This allows you to create agent scripts, guide customers and manage internal processes. By turning your workflows into a choose-your-own-adventure-type experience, you help your users reach the next best action and make the complex simple. It is a no-code solution that allows business users to create, deploy, manage, and update their decision trees with minimal IT work.

VCC Live, an Enterprise Cloud Contact Center software provider, has been establishing its international presence for over 10 years as a reliable business solution to companies that deal with wide-ranging customer communications via a variety channels including Phone, SMS and Email. Learn more about our solution at https://vcc.live/

VoiceSpin, an established player in outbound sales, utilizes 16 years of industry expertise to deliver an all-encompassing platform fused with AI and automation. This solution optimizes sales workflows, amplifies productivity, and enriches agent coaching. Seamless integration ensures a fluid operational environment. Key functionalities comprise AI-driven Dialer, Mass SMS, Coaching Suite, Global DIDs, Local Presence, CRM Fusion, Live Call Oversight, Performance Insights, and Speech Analysis. Initiating with VoiceSpin is straightforward; sales teams can arrange a demonstration for immediate productivity boosts and enhanced results.