Best AI Voice Agents for Mid Size Business - Page 4

Overhyped AI presents a voice agent that aims to provide a premium onboarding and support journey for all users rather than just a privileged few. This innovative agent independently navigates users to their "aha" moment, ensuring that they transition smoothly from activation through to full adoption, thus encouraging long-term engagement rather than mere sign-ups. By offering a high-level onboarding experience without the need for numerous Customer Success Managers (CSMs), it promotes increased activation rates and user retention, ultimately leading to more referrals. Additionally, it minimizes the number of support requests by delivering continuous, round-the-clock assistance and gathers valuable insights into user behavior through new interactions. Users are able to realize the product's value more quickly, as an impressive initial experience fosters greater adoption. Furthermore, the voice agent supports adoption in 16 different languages and can be seamlessly integrated into products with minimal coding effort. Overhyped AI highlights a significant issue in the industry, noting that 65% of new software users fail to experience the value promised by products, and their solution is designed to transform this reality by providing a consistently engaging and supportive experience to every individual user. This approach not only enhances user satisfaction but also strengthens brand loyalty.

AgentVoice is a sophisticated platform designed for creating AI-driven voice agents capable of managing phone calls and performing various tasks, such as scheduling meetings, sending messages, and updating customer relationship management systems, all without the need for programming expertise. Each interaction is processed through advanced speech recognition technology to convert spoken words into text, a large language model that decides on responses and actions, and a voice generated by AI that communicates in a natural manner. These agents not only reply but also carry out tasks in real-time or post-call by utilizing actual data, memory capabilities, and access to tools. Users can effortlessly design no-code workflows to enhance CRM updates, arrange meetings, send follow-up communications, screen potential leads, manage voicemails, and filter unwanted calls, all within a single call. The setup process is remarkably quick, allowing users to create and deploy a fully functional agent in under 30 minutes without needing to write any code: simply outline your agent's parameters, select a voice, integrate with over 200 native tools, utilize low-code alternatives, or leverage a comprehensive API and webhooks, and then either upload or generate a script tailored to your needs. With its user-friendly interface and efficient capabilities, AgentVoice transforms the way businesses interact over the phone, enhancing productivity and streamlining operations.

Chikka.ai is an innovative platform that leverages artificial intelligence for voice interviews, featuring "Ava," a highly empathetic and multilingual AI voice agent capable of conducting engaging and natural conversations on a large scale. Users can easily set their goals, send out invitations through a shareable link, and let Ava guide the dialogue while securely gathering genuine feedback. The platform quickly transforms audio recordings into text transcripts, emotional insights, concise summaries, shareable quote visuals, and credible marketing testimonials, all verified through its VoiceVerify system. Chikka.ai can handle hundreds of interviews simultaneously and provides synthetic persona test runs, access to global respondent panels, and strong privacy measures that include encryption and identity masking. Additionally, real-time analytics and theme detection empower teams to identify hidden opportunities, enhance retention rates, better understand product-market fit, improve employee engagement, and create effective content-driven marketing strategies. By utilizing such advanced features, Chikka.ai is not only making interviews more efficient but also enriching the overall decision-making process for businesses.

VoiceBun is a user-friendly, open-source platform designed for creating and managing voice agents without any coding requirements, enabling users to build AI-driven conversational assistants simply by using natural language prompts. This innovative tool seamlessly integrates speech recognition, extensive language models, and voice synthesis within a single framework, allowing you to set your agent's objectives, initial greetings, and connect various tools and data sources; as a result, VoiceBun autonomously generates the necessary conversational structures, state management, and API links to effectively manage incoming and outgoing communications for customer support, appointment scheduling, lead qualification, and various other tasks. Accessible through a web-based interface, it offers mobile compatibility and individualized deployments using user-specific subdomains, while its built-in analytics feature reveals call transcripts, usage statistics, success rates, and sentiment analysis trends. Furthermore, the platform supports various integrations, including telephony options, webhook actions for external processes, and role-based access controls, all safeguarded with encrypted credentials to ensure robust enterprise-level security. With VoiceBun, even those without technical expertise can easily create powerful voice agents tailored to their specific needs.

Callab AI is a platform that specializes in voice automation, allowing businesses to create, implement, and oversee AI voice agents that closely mimic human interactions for both incoming and outgoing calls via a single, user-friendly interface. These advanced agents have the capability to access a range of resources including internal knowledge bases, PDFs, websites, Google Docs, and more during both live and delayed interactions, and they can effortlessly transfer calls based on contextual needs between AI agents, departments, or human representatives. Additionally, they capture essential structured data such as names, budgets, and subsequent steps directly from voice conversations. Each interaction is meticulously recorded, transcribed, and tagged for sentiment, all of which is compiled in a centralized dashboard for thorough post-call evaluations and follow-ups. The Batch Calling feature enables the concurrent initiation of hundreds of customized AI-driven calls, while the support for various Arabic dialects ensures conversations are culturally relevant and sensitive throughout the MENA region. Furthermore, Callab AI seamlessly integrates with chosen CRM systems and other external platforms, thereby streamlining workflows and enhancing operational efficiency. This comprehensive approach not only improves communication but also empowers organizations to leverage data effectively for better decision-making.

Zo, developed by Zocdoc, is an innovative AI-driven phone assistant designed to swiftly manage inbound scheduling calls, eliminating the frustration of hold times and traditional IVR systems while efficiently booking patient appointments directly into existing electronic health record (EHR) systems through natural, conversational dialogue. This tool can handle an unlimited number of concurrent calls around the clock, autonomously addressing up to 70% of scheduling inquiries and only passing more complicated issues to human staff as necessary. Zo can be tailored to fit the specific booking protocols of different practices, integrates flawlessly with their telecommunication and EHR systems, and smartly directs patients by, for example, sending routine requests to nurse practitioners while reserving more complex matters for physicians. Practices are charged only for successfully scheduled appointments, avoiding any upfront costs, per-minute fees, or lengthy contracts, thus presenting a low-risk option for implementation. Initial users have reported that average call resolution times are under 3 minutes and 30 seconds without any hold time, coupled with patient satisfaction ratings that surpass 80%. This level of efficiency not only enhances workflow but also significantly improves the overall patient experience.

TEN (Transformative Extensions Network) is an open-source framework that enables developers to create real-time multimodal AI agents capable of interacting through voice, video, text, images, and data streams with extremely low latency. The framework encompasses a comprehensive ecosystem, including TEN Turn Detection, TEN Agent, and TMAN Designer, which collectively allow developers to quickly construct agents that exhibit human-like responsiveness and can perceive, articulate, and engage with users. It supports various programming languages such as Python, C++, and Go, providing versatile deployment options across both edge and cloud infrastructures. By leveraging features like graph-based workflow design, a user-friendly drag-and-drop interface via TMAN Designer, and reusable components such as real-time avatars, retrieval-augmented generation (RAG), and image synthesis, TEN facilitates the development of highly adaptable and scalable agents with minimal coding effort. This innovative framework opens up new possibilities for creating advanced AI interactions across diverse applications and industries.

GPT-Realtime, OpenAI's latest and most sophisticated speech-to-speech model, is now available via the fully operational Realtime API. This model produces audio that is not only highly natural but also expressive, allowing users to finely adjust elements such as tone, speed, and accent. It is capable of understanding complex human audio cues, including laughter, can switch languages seamlessly in the middle of a conversation, and accurately interprets alphanumeric information such as phone numbers in various languages. With a notable enhancement in reasoning and instruction-following abilities, it has achieved impressive scores of 82.8% on the BigBench Audio benchmark and 30.5% on MultiChallenge. Additionally, it features improved function calling capabilities, demonstrating greater reliability, speed, and accuracy, with a score of 66.5% on ComplexFuncBench. The model also facilitates asynchronous tool invocation, ensuring that dialogues flow smoothly even during extended calls. Furthermore, the Realtime API introduces groundbreaking features like support for image input, integration with SIP phone networks, connections to remote MCP servers, and the ability to reuse conversation prompts effectively. These advancements make it an invaluable tool for enhancing communication technology.

DialLink is a cloud-based telephony solution tailored for small to medium-sized businesses and startups. It integrates sophisticated call management, AI-driven voice assistants, and business messaging into a single, streamlined platform, simplifying the oversight of both incoming and outgoing communications while enhancing responsiveness and maintaining a polished professional image. However, DialLink offers much more than the essentials; its integrated AI can automate everyday tasks such as call answering, inquiry routing, generating call summaries, and providing suggested responses to messages. This functionality allows teams to reclaim valuable time, minimize manual tasks, and ensure a consistently high standard of customer engagement across various communication channels. Designed for the modern, adaptable workforce, DialLink accommodates remote, hybrid, and in-office work arrangements with complete Bring Your Own Device (BYOD) support. Regardless of whether employees are using a smartphone, desktop computer, or traditional desk phone, they can remain connected and effective from virtually anywhere. Additionally, the system boasts easy plug-and-play installation, eliminating the need for specialized IT skills, making it accessible for any organization.

AurionX reimagines Conversational AI by enabling businesses to create powerful voice agents in minutes, not weeks. Its streamlined design eliminates the need for complex diagrams or advanced prompt engineering, making it accessible for teams of all sizes. With support for both inbound and outbound communications, AurionX unifies outreach and customer service on a single platform. Users can instantly test call flows, audit decision-making processes, and refine conversations with real-time QA. The platform integrates directly with APIs via MCP, allowing live data to flow into conversations for more personalized and accurate results. Its RAG-driven knowledge base ensures lightning-fast answers, even in complex scenarios. AurionX also provides structured event reporting, giving businesses actionable insights from every customer interaction. By blending simplicity, scalability, and intelligence, it empowers modern contact centers to deliver faster, smarter customer experiences.

Cal.ai has introduced AI-driven voice agents to the Cal.com scheduling platform, enabling the automation of phone calls, reminders, confirmations, follow-ups, booking calls, and managing no-shows through natural, human-like interactions. Users can establish triggers based on various events within their existing workflows, such as form submissions, meeting cancellations, or no-shows, and can also assign a dedicated phone number for the AI agent to utilize, with the option to import an existing number. Additionally, users have the ability to craft custom prompts that dictate the tone, personality, and script for each voice interaction. The platform provides seamless integration with Cal.com’s calendar syncing capabilities across services like Google and Outlook, as well as features for scheduling links, team coordination, and directing bookers to the appropriate team member based on their availability and the type of event. Furthermore, the calling system is equipped with analytics that track transcripts, completion rates, booking outcomes, sentiment and tone detection, along with other performance metrics, facilitating the continuous refinement of conversations and enhancement of conversion rates. This comprehensive approach not only streamlines scheduling but also ensures that user interactions are both efficient and engaging.

Pod offers AI-driven voice agents that handle your business phone calls around the clock, engaging with clients in a natural manner without relying on rigid phone trees, to facilitate appointment bookings, customer support, lead qualification, order or payment status checks, service scheduling, information verification, and human escalation when necessary. These voice agents can be set up in just minutes without any coding knowledge and can seamlessly integrate with your current phone systems, CRM, knowledge bases and documentation, calendars, databases, and business APIs, enabling them to access real-time information and operate as a cohesive extension of your team. The platform also features intelligent call routing, supports conversations in multiple languages, provides analytics on call effectiveness, and ensures security through bank-level encryption, along with transparent controls for privacy and data retention compliance. Designed to streamline operations, it aims to save you valuable hours each month by automating tasks related to inbound support, outbound engagement, lead follow-ups, and conducting surveys or gathering feedback. Ultimately, Pod’s AI voice agents enhance productivity, allowing your team to focus on more strategic initiatives while maintaining high-quality customer interactions.

Cloudonix operates as a CPaaS (Communications Platform as a Service) provider that specializes in voice and text APIs/SDKs, catering to developers, agencies, telecom companies/MSPs, and enterprises seeking programmable voice communication solutions, AI-driven voice agents, and efficient SIP trunking. Their services feature agentic voice trunking, enabling users to integrate voice-agent platforms with any phone system, whether cloud-based or on-premise, through an easy plug-in approach; they also provide highly flexible SIP trunking along with built-in SBC capabilities (including transcoding and negotiation for TLS/TCP/UDP) to facilitate the connection of any SIP carrier or PBX with ease. For developers working on voice applications, they offer a comprehensive suite of programmable voice APIs, mobile/web voice SDKs, audio streaming options, and call control functionalities such as transfers and IVR management, enhanced by a scripting language for call flow design. Additionally, Cloudonix features low-code tools within their platform, empowering non-technical users to create IVR menus, automated call flows, outbound dialing systems, and sophisticated AI-enabled voice receptionists, broadening accessibility for various stakeholders in the communications landscape. This combination of powerful tools and user-friendly interfaces makes Cloudonix a versatile choice for businesses aiming to enhance their communication capabilities.

Weblo offers AI-driven voice agents specifically designed for the real estate sector, allowing companies to manage incoming calls around the clock with conversations that feel natural and human-like, all while qualifying leads, arranging property tours, addressing maintenance inquiries, overseeing rent collection, and much more. The setup process is incredibly quick, taking only minutes to connect with MLS, CRM, or property management systems, after which the AI efficiently directs calls by comprehending listing specifics such as pricing, features, and availability, while also posing insightful questions, gathering contact information, and scheduling viewings or referring calls to human agents when necessary to reduce the chances of lost opportunities. Additionally, the agents are capable of operating in both English and French, can automatically detect the language of the caller, and ensure a seamless transition to human personnel in more intricate situations while preserving the entire conversation context. Besides voice interactions, Weblo features an SMS AI agent designed to manage text-based inquiries, assess leads, and gather essential information. Furthermore, it integrates with various tools like Twilio, Zapier, Follow Up Boss, and other property management software to ensure data synchronization and efficient call routing, enhancing the overall operational workflow for real estate businesses. This comprehensive approach not only saves time but also optimizes customer engagement and satisfaction.

Matador is a specialized conversational AI platform designed for automotive dealerships, aiming to enhance and streamline interactions related to sales, service, and support on a large scale. It features an AI-driven sales agent for lead generation and nurturing, an AI service agent to boost service revenue and customer retention, and an AI call agent that ensures no inbound calls are overlooked, all utilizing the capabilities of “AutomotiveGPT.” Matador identifies crucial “opportunity searches” which guide teams on the next steps to take, while also automating various workflows such as SMS outreach, appointment scheduling, and follow-up communications. Additionally, it offers capabilities for broadcast messaging, compliance adherence, automation processes, video integration, and robust compatibility with dealer CRMs and lead management tools. Users can benefit from a browser extension that facilitates text messaging directly from any CRM or web application using their business number, complete with templates, dynamic fields, scheduling options, attachments, and synchronized messaging features. Trusted by more than 1,000 dealerships, the platform enables automotive professionals to transform their customer interactions effectively. With its comprehensive suite of tools, Matador is set to redefine how dealerships engage with customers and manage their operations.

Pete and Gabi are revolutionizing the business landscape. Their AI-driven calling agents, meticulously designed and refined through extensive experience across various industries, excel in repetitive tasks such as lead qualification, candidate engagement, and client follow-ups. This innovation not only boosts revenue but also allows teams to concentrate on areas where their skills are most valuable. We deliver tangible results, going beyond mere conversations. With our patent-pending AI calling technology and the Rebecca AI interviewer, Pete and Gabi effectively manage every phase, from initial outreach and recruitment to marketing initiatives and handling inbound inquiries. As a result, our clients experience improved conversion rates, expedited hiring processes, and enhanced employee retention, ultimately leading to more efficient operations and a competitive edge in their respective markets.

Klariqo is a customer support assistant powered by artificial intelligence, available around the clock to manage phone calls and website chats. In less than three minutes, you can link your current phone number or acquire a new one, as well as add a chat widget to your website, all without any coding or technical expertise, while also personalizing the AI’s voice, accent, tone, and branding to align with your business identity. Once it’s set up, Klariqo instantly engages with calls and chats, qualifies leads, schedules appointments, syncs with your calendar, and efficiently handles customer inquiries—all automatically. It has the capability to manage thousands of simultaneous conversations, ensuring that every call and visitor is attended to without delay. Klariqo also records transcripts for each interaction, monitors analytics and insights, and provides options for you to review and export data to assess effectiveness. Additionally, it allows for customizable conversation flows, can escalate issues to a human agent when necessary, and integrates seamlessly with popular customer relationship management systems and calendars, enhancing your overall customer support experience. This means that businesses can provide consistent and efficient service, while also leveraging valuable data to continually improve their operations.

Rossy AI is an advanced voice agent platform designed to manage incoming business calls through engaging, human-like interactions. It communicates directly with callers, addressing their inquiries, verifying information, scheduling appointments, and gathering lead data seamlessly and without interruption. By alleviating the need for staff to handle every call, Rossy AI efficiently manages routine phone communications, ensuring that callers always feel acknowledged and valued. This system enables businesses to maintain constant availability, minimizing missed calls and ensuring effective communication, even during peak hours or outside regular office times. With its clear articulation and lifelike responses, Rossy AI offers a dependable calling experience that not only feels personalized but also enhances time management, boosts productivity, and allows teams to concentrate on more critical tasks. Ultimately, Rossy AI stands out as a transformative tool that elevates the standard of customer service while streamlining operational efficiency.

Cora Intelligence is a sophisticated platform that harnesses AI to streamline sales development and lead generation by automating the identification, research, and outreach to potential leads. Users simply input their industry or specific criteria, and Cora curates customized leads that come complete with contact details, organizational information, and relevant business insights readily available to the public. The platform seamlessly extracts data on prospects, including emails, phone numbers, company profiles, retail statistics, product availability, and pricing when applicable, compiling everything into a unified cloud-based database, eliminating the need for tedious manual spreadsheet work. Furthermore, Cora facilitates the outreach process by enabling users to send personalized emails, make calls, execute follow-ups, and schedule meetings, all driven by the enriched information gathered. By uploading your criteria or a list, the platform efficiently handles the labor-intensive tasks of researching, enriching, organizing, contacting, tracking responses, and assisting in booking demonstrations or phone calls, making it an invaluable tool for sales professionals aiming for optimal productivity. This innovative approach not only saves time but also enhances the effectiveness of sales strategies in a competitive market.

Sadie is an advanced AI conversational host and phone agent designed specifically for the hospitality sector, functioning around the clock to manage incoming calls, respond to customer queries, and handle reservations and orders automatically, ensuring that businesses never miss out on opportunities or compromise on service quality. Utilizing sophisticated natural language processing, Sadie engages with callers in a warm and professional manner, addressing general inquiries, confirming or adjusting reservations, securely collecting deposits, and escalating complex issues when necessary. Seamlessly integrating with well-known reservation systems like OpenTable and various hotel booking platforms, it ensures that calls and reservations align perfectly with the venue's existing operations, granting a comprehensive overview of guest interactions and bookings. By eliminating the need for extra staff to manage calls, Sadie alleviates the workload associated with manual call handling, enabling businesses to secure more bookings and orders, particularly during busy periods or outside regular hours, while simultaneously enhancing the overall customer experience. This innovative solution empowers hospitality businesses to operate more efficiently, ultimately leading to increased revenue and improved customer satisfaction.

The Grok Voice Agent API allows developers to create advanced voice agents with industry-leading speed and intelligence. Built entirely in-house by xAI, the voice stack includes custom models for audio detection, tokenization, and speech generation. This deep control enables rapid performance improvements and ultra-low latency responses. Grok Voice Agents support dozens of languages with native-level fluency and can switch languages mid-conversation. The API consistently outperforms competing voice models in human evaluations for pronunciation and prosody. Real-time tool calling and live search across X and the web are supported. Developers can integrate custom tools to enable dynamic task execution. The API follows the OpenAI Realtime specification for easy adoption. Pricing is a flat per-minute rate, making costs predictable at scale. The Grok Voice Agent API is designed for production-ready voice applications.

Mystic Voice Pro provides small businesses with a modern AI answering service that works around the clock. It ensures every call is answered instantly, even after hours or during busy periods. The AI receptionist handles appointment booking and lead qualification without human intervention. Business owners receive real-time notifications with structured call summaries. Every conversation is recorded and transcribed for easy follow-up and accountability. Mystic Voice Pro supports multilingual callers in English, Spanish, and French. Spam and robocalls are filtered automatically before reaching your team. Calls that require a human touch can be warm-transferred instantly. Setup takes only minutes with call forwarding and customizable scripts. Mystic Voice Pro helps businesses capture more leads and close more jobs.

Layercode is a cloud-based platform designed for developers that simplifies the creation of production-ready, low-latency voice AI agents by managing the real-time infrastructure, allowing developers to concentrate on the logic of their agents; it takes care of WebSockets, voice activity detection, global edge deployment, and voice model integrations while providing comprehensive control over the agent’s thinking, speech, and responses. This platform facilitates seamless and natural voice interactions with sub-second response times and human-like conversational turn-taking, while also offering tools for monitoring various metrics such as call performance, latency, and production failures. Layercode integrates effortlessly with contemporary TypeScript and Next.js frameworks, supported by user-friendly CLI and SDK tools for easy text communication. Additionally, it empowers developers to bypass vendor lock-in through the ability to easily switch between different voice and transcription model providers, ensures complete adaptability by allowing integration of custom AI agent backends, and supports deployment across various platforms, including web, mobile, and telephony interfaces. Overall, Layercode enhances flexibility and efficiency in developing sophisticated voice-driven applications.

Convocore is an innovative AI automation platform that allows companies to quickly create and implement AI voice agents and chatbots without the need for any programming skills, taking just minutes to set up. This versatile platform accommodates various channels, including AI phone agents, WhatsApp bots, Instagram direct messages, and web chat, ensuring seamless automation of customer interactions across all platforms. Designed for agencies, businesses, large corporations, and resellers, Convocore features comprehensive white-label options, such as personalized domains, branding, and client management tools. With its intuitive visual builder, users can easily develop sophisticated AI agents without requiring any technical know-how. Furthermore, Convocore connects with over 40 applications, including HubSpot, Salesforce, Google Calendar, and Shopify, facilitating automated processes for lead qualification, scheduling, customer support, and sales. With a user base exceeding 15,000 and facilitating more than 10 million interactions, Convocore empowers teams to scale their AI initiatives, cut costs, and provide immediate responses around the clock, all while delivering quantifiable results that enhance business performance. As a result, organizations can focus on their core operations while relying on Convocore to handle customer engagement efficiently.

Jelou is an innovative conversational AI platform designed for businesses to create, deploy, and oversee sophisticated AI agents that not only engage in chat but also facilitate genuine business processes and transactions directly within conversations. These AI agents are capable of verifying customer identities through in-chat KYC using biometric and document checks, processing secure payments without user redirection, gathering legally binding signatures, and providing seamless conversational search and e-commerce capabilities across popular messaging platforms. Additionally, Jelou features Brain Studio, a no-code/low-code development environment that enables users to build, test, and launch agents while integrating with databases, existing business applications, and APIs; it also provides real-time logging for debugging purposes and supports a human-in-the-loop option when necessary. The platform prioritizes user privacy and adheres to stringent data protection standards, explicitly banning third-party AI training on customer information and ensuring encryption of all transactional data. With its comprehensive capabilities, Jelou empowers businesses to enhance customer engagement and streamline operational efficiency.