Best Agentic Commerce Platforms for Government

The new standard for online payments. Stripe is the best platform to run an internet business. For forward-thinking businesses all over the globe, we handle billions of dollars annually. Stripe creates the most flexible and powerful tools for internet commerce. Whether you’re creating a subscription service, an on-demand marketplace, an e-commerce store, or a crowdfunding platform, Stripe’s meticulously designed APIs and unmatched functionality help you create the best possible product for your users. Stripe is helping millions of innovative technology companies scale faster and more efficiently than ever before. We believe that payments is a problem rooted in code and not finance. We are obsessed with finding elegant, modular abstractions that allow for robust, scalable and flexible integrations. Stripe is easy to use because we remove unnecessary complexity and extraneous detail.

Create a business that is equipped to handle any challenge. Discover the adaptable, open SaaS platform that is pioneering a fresh chapter in ecommerce. Unlock endless opportunities to Build, Innovate, and Expand. Begin with a sturdy foundation provided by a robust ecommerce platform. Ignite your imagination and design stunning store experiences using limitless design tools. Simplify operational challenges with a user-friendly, secure platform that remains reliable when you need it the most. Provide rapid commerce solutions that ensure your customers return time and again. Transform seemingly impossible commerce scenarios into reality with the versatility of open SaaS. Capture market opportunities and introduce new experiences at the pace that suits your business. Create rich content experiences wherever your audience may be found. Effortlessly unify your backend systems or enhance functionality with third-party applications. Progress and scale intelligently without being hindered by complexity, allowing your business to thrive in a dynamic environment. By embracing this innovative approach, you can truly redefine the possibilities of ecommerce.

Gorgias is the best Shopify customer support solution. It reduces your first response time by 30% and automates as much as 30% of your support tasks. Our powerful integration allows you to edit/refund Shopify orders from Gorgias. It also allows customers to auto-respond with templates response (macros), including Shopify variables. You can also manage all customer interactions (Facebook comments, social media comments, email, etc.) from one place. All your customer interaction (Facebook messages, social media comments, chat, etc.) can be managed from one location

fabric NEON is designed to prepare retail catalogs for the rise of agentic commerce and AI-powered shopping experiences. It helps brands understand how their products are interpreted and surfaced by AI search engines and shopping agents. Through continuous monitoring, the platform provides visibility into prompt performance, product coverage, and competitive benchmarks. Retailers can identify gaps in product content and optimize data to better capture shopper intent. fabric NEON streamlines SKU onboarding by enriching product attributes with insights derived from leading category prompts. Activation tools ensure optimized product data flows into multiple demand channels without disrupting existing systems. The platform integrates easily with tools like Shopify, product feeds, and emerging commerce protocols. By improving catalog clarity and relevance, brands can increase discoverability in AI-driven environments. fabric NEON supports faster merchandising decisions through actionable insights. It ultimately helps retailers stay competitive as commerce shifts toward intelligent agents.

Agentic Commerce is a platform focused on developers, designed to create smart, AI-driven shopping experiences that function like independent sales agents, guiding users through the processes of discovery, searching, product selection, and conversion across various digital commerce channels. It offers a suite of tools, APIs, and modular components that empower teams to incorporate natural language understanding, tailored recommendations, adaptive search capabilities, and conversational interfaces directly into their online stores or applications, allowing customers to engage with websites in a manner that resembles human conversation and intent. The platform facilitates automated personalization, which adjusts content and recommendations in real-time based on user behavior, visitor signals, and predefined business rules, thereby minimizing friction and enhancing relevance without the need for manual merchandising efforts. Designed with flexibility and scalability in mind, Agentic Commerce also allows for integration with existing e-commerce systems and data sources, enabling developers to enhance functionality and monitor performance effectively. As a result, businesses can provide a seamless and engaging shopping experience that meets the evolving needs of their customers. This adaptability positions Agentic Commerce as a crucial asset in the competitive landscape of digital retail.

Mirakl is an enterprise-grade commerce platform designed to help organizations build and scale online marketplaces and dropship ecosystems. It provides modular solutions that allow retailers and B2B companies to rapidly expand product assortment without carrying additional inventory. By connecting businesses to a vast network of sellers and suppliers, Mirakl enables scalable growth while maintaining operational control. The platform includes tools for catalog integration, payout management, retail media monetization, and unified inventory visibility. Mirakl Ads enhances revenue generation through AI-powered advertising capabilities that optimize onsite and marketplace media performance. With Mirakl Connect, brands and sellers can efficiently onboard, distribute catalogs, and access new sales channels from a centralized hub. Mirakl Nexus serves as a neutral infrastructure layer that connects commerce ecosystems to emerging AI agents and shopping platforms. It enables autonomous product discovery, transactions, and post-purchase workflows in the era of agentic commerce. The technology is built for reliability and scale, handling hundreds of millions of SKUs and API calls daily. As commerce shifts toward AI-driven decision-making, Mirakl delivers the data-rich marketplace foundation required for visibility, scalability, and long-term competitive advantage.

Elevate customer interactions with cutting-edge commerce solutions. commercetools stands out as the premier commerce platform rooted in modern MACH principles—Microservices, API-first, Cloud-native, and Headless—enabling you to seamlessly integrate your commerce solutions and customize experiences to meet the specific requirements of your business and its clientele. Enjoy the flexibility to innovate using the foremost enterprise commerce platform available. Regain authority over the design, feel, and operation of your commerce experience. You have the liberty to select the tools, features, and capabilities that align with your operational workflow and business objectives. Its highly scalable architecture effortlessly accommodates even the most significant spikes in traffic. Endorsed by numerous Fortune 500 B2B and B2C brands, it offers a reliable solution for enhancing your commerce strategy. With commercetools, you are not just adopting a platform; you are embracing a transformative approach to commerce.

Pipe17 offers a versatile solution that addresses the challenges of ecommerce operations at every growth phase. You can begin with the services most relevant to your current needs and expand later as required. This platform empowers direct-to-consumer (DTC) merchants to scale their multi-channel businesses effectively while boosting revenue without complicating their operational processes. With Pipe17, you can effortlessly oversee both B2B and B2C channels, preventing stock shortages and ensuring seamless operations through a unified dashboard. The integration of your Point of Sale systems with ecommerce platforms and third-party logistics allows customers to enjoy the flexibility of ordering online for in-store pickup or making purchases in-store with online delivery options. Managing the integration of the necessary systems for your ecommerce enterprise can be time-consuming and expensive, which is precisely where we step in. Pipe17 provides the quickest, simplest, and most dependable method to link multiple applications for the synchronization of orders, inventory, and products, accommodating everything from thousands of orders each month to thousands every hour. Ultimately, Pipe17 streamlines your ecommerce operations, enhancing efficiency and customer satisfaction.

TradeOS is an innovative trading operating system powered by artificial intelligence, aimed at transforming the trading landscape on a global scale through Agentic Commerce. This platform boasts a comprehensive suite of professional technical analysis tools, including candlestick charts, and caters to a diverse range of assets such as stocks, gold, forex, and cryptocurrencies. With its robust integration of professional data sources and sophisticated analytics, TradeOS delivers real-time, dependable market insights alongside automated trading support available 24/7. By connecting intricate market data with smart analysis tools, it facilitates efficient and accurate trading decisions for its users. One of its standout features, “Vibe Code,” offers users extensive customization options, enabling them to tailor AI agents to fit their specific trading strategies, risk tolerance, asset preferences, and trading frequency, ultimately crafting a personalized trading assistant that enhances their trading experience. This degree of personalization can lead to more informed decisions and potentially improved trading outcomes.

The decentralized commerce layer of the agentic economy. Trade any asset between any agent, anywhere—from everyday commerce to high-value RWAs. We have solved the hard problems of decentralized commerce, so you can easily enable any agent to exchange any asset, verifiably, with low fees. Our no-code, low-cost tools make it easy to start decentralized agentic commerce in just a few clicks. With Boson dACP you can enable any agent to exchange any asset through the decentralized commerce layer of the agent stack—providing MCP-compatible infrastructure that integrates seamlessly with existing agent frameworks. Agents can autonomously handle everything from everyday purchases to high-value transactions, giving you full control of the commerce experience. Buyers can delegate purchasing to agents who benefit from secure, verifiable exchange guarantees. Agents can autonomously buy, transfer, or trade assets—ensuring buyers either receive the item or get their money back—all without needing to trust intermediaries or sellers, just code and independent dispute resolvers. Boson dACP is foundational infrastructure for decentralized agentic commerce and has been awarded Technology Pioneer status by the World Economic Forum. As a decentralized protocol, Boson is built for the benefit of and governed by its users. Consequently, Boson only charges minimal fees per transaction—designed to be minimally extractive.

Zowie is an enterprise-grade AI agent platform built to transform how businesses interact with customers through intelligent conversations. Instead of relying on static menus or rule-based bots, Zowie enables organizations to deploy conversational AI agents that execute real business processes end to end. These agents can manage refunds, answer inquiries, track orders, and complete complex operational tasks with speed and precision. The platform provides a no-heavy-code environment for building and orchestrating agents that operate consistently across voice, email, chat, and social channels. Powered by Zowie Intelligence, every interaction is deterministic and fully auditable, ensuring accuracy and eliminating unpredictable outputs. Teams can monitor conversations in real time, analyze performance metrics, and refine agent behavior to continuously improve outcomes. The system is built once and deployed everywhere, maintaining consistent tone and brand voice across more than 70 languages. Enterprise integrations connect seamlessly with CRM, ERP, and ecommerce systems to streamline operations. Security and compliance are core to the platform, with certifications such as GDPR, CCPA, and SOC 2. By combining automation, observability, and conversational precision, Zowie helps enterprises scale customer support while increasing satisfaction and loyalty.

Rufus is an AI-driven shopping assistant integrated into the Amazon Shopping app and the Amazon.com website, specifically created to help customers make better purchasing choices by answering a wide range of shopping-related inquiries. Users can easily access Rufus by clicking the designated icon or button, allowing them to ask about product specifications, receive side-by-side comparisons, and gain tailored recommendations that enhance their shopping journey. Utilizing data from Amazon's vast product inventory, customer feedback, community question-and-answer sections, and sources from across the internet, Rufus provides thorough and timely answers to user questions. Furthermore, the assistant includes features such as price history tracking, which enables users to examine the price fluctuations of products over time, thereby helping them spot authentic bargains during promotional events. By striving to create an interactive shopping experience, Rufus not only saves users time but also empowers them to make more informed choices when it comes to their purchases. Ultimately, Rufus exemplifies Amazon's commitment to leveraging technology for improving customer satisfaction and streamlining the online shopping process.

LiveX AI offers sophisticated AI assistants that mimic human interactions, aiming to enhance customer retention, stimulate revenue enhancement, and lower support costs for B2C and DTC brands. These AI agents, accessible through various channels such as chat, voice, email, search, QR codes, SMS, and in-app messaging, engage with users in a compassionate manner to address concerns, update their accounts, recover abandoned carts, facilitate purchases, and even take proactive measures to prevent customer churn through tailored, immediate interactions. By covering the entire customer journey—from initial sales support and onboarding to loyalty and ongoing assistance—these agents can result in as much as a 35% decline in churn rates and achieve over 90% in self-service resolution effectiveness, thus transforming customer experience into a powerful growth catalyst. The platform boasts omnichannel capabilities, rapid implementation, dependable enterprise-level performance, and compatibility with various tools including Zendesk, Shopify, HubSpot, Salesforce, and Google Cloud. Furthermore, LiveX AI enhances the capabilities of human agents by providing them with real-time support during customer interactions, ensuring a seamless blend of AI efficiency and human empathy. This innovative approach not only streamlines operations but also fosters a more engaging and supportive environment for customers.

Envive AI serves as a transformative revenue engine aimed at evolving traditional online retail platforms into adaptive and intelligent commerce environments by utilizing a collaborative network of specialized AI agents. These agents work in unison to assist shoppers, tailor search experiences, and enhance product discovery in real-time, all while preserving the integrity of brand messaging, ensuring safety, and adhering to compliance standards. The Sales Agent plays a crucial role by helping customers pinpoint exactly what they are looking for through natural language comprehension and an ongoing learning process based on actual shopper interactions, thus minimizing confusion and reducing the likelihood of cart abandonment. Meanwhile, the Search Agent adeptly handles intricate queries such as “durable under $100,” eliminating the uncertainty of keyword searches to quickly display relevant products. Additionally, Envive's data enrichment capabilities consistently refine, organize, and upgrade product catalogs, enabling agents to provide precise recommendations and enhance visibility in both search and generative fields, which ultimately bolsters shopper confidence and increases conversion rates. This holistic approach ensures a seamless shopping experience that adapts to the evolving preferences of consumers.

Salesforce Agentforce Commerce is a comprehensive digital commerce solution built to unify every aspect of the buying journey. It connects ecommerce storefronts, point-of-sale systems, and order management into one intelligent platform. AI-powered capabilities assist teams with merchandising while guiding customers through personalized shopping experiences. The solution supports B2C, B2B, and hybrid commerce models within a single ecosystem. With composable architecture, businesses can adopt headless storefronts and innovate without disrupting core systems. Integrated payments streamline checkout while reducing technical complexity. Real-time inventory visibility and automated order routing improve operational efficiency. Salesforce’s platform ensures high reliability and performance at global scale. Built-in CRM integration enables personalized, data-driven customer engagement. Agentforce Commerce empowers organizations to grow revenue while simplifying commerce operations.