Best Agentic AI Platforms for Small Business - Page 31

UnifyCX is an innovative customer experience platform that harnesses human expertise alongside advanced technology to offer businesses a seamless and superior CX at scale; it merges globally-sourced support agents with AI-powered tools and automation, ensuring the delivery of consistent, high-quality service. By integrating custom-trained AI with extensive knowledge bases, established policies, and both chat and voice communication channels, it automates routine inquiries, aids agents with immediate support and content searches, generates automated summaries of conversations, and provides performance insights to enhance training, quality assurance, and compliance measures. The platform excels in delivering omnichannel customer support, ranging from Tier 1 to Tier 3 assistance, and encompasses content moderation, revenue-generating interactions, and retention solutions carefully tailored for a variety of sectors such as SaaS, retail, travel, finance, and technology. Additionally, its suite includes AI-enhanced dashboards, comprehensive automated quality assessments of every interaction, and personalized coaching workflows designed to optimize agent performance and customer satisfaction. With its unique blend of human and technological resources, UnifyCX is positioned to redefine the standards of customer experience across industries.

Plura is a cutting-edge platform that prioritizes AI in its omnichannel conversational automation, enabling companies to create, implement, and enhance intelligent agents across voice, SMS/RCS, and web chat for both incoming and outgoing customer communications, all while leveraging context-aware, stateful memory and robust infrastructure to ensure that every interaction is tailored to the user and maintains continuity across various channels. The platform features an intuitive no-code drag-and-drop workflow builder for visually crafting dynamic conversation flows, an AI-driven predictive dialer for efficient outreach, and a Unified AI Inbox that integrates complete interaction histories across calls, messages, and chats, complemented by top-tier compliance and security measures such as SOC 2, HIPAA, and ISO certifications, as well as real-time TCPA/DNC scrubbing and comprehensive audit trails to cater to industries with stringent regulations. Additionally, Plura’s intelligent agents streamline operations by automating numerous tasks, including but not limited to lead qualification, appointment bookings, reminder notifications, support routing, surveys, follow-ups, and alerts, thus ensuring a smooth and efficient customer experience. As a result, businesses utilizing Plura can expect not only enhanced customer engagement but also improved operational efficiency, leading to higher satisfaction and retention rates among their clientele.

GreenTape is a document automation platform that harnesses the power of AI to intelligently read, analyze, and extract structured data from intricate documents like PDFs and spreadsheets. By automatically organizing and integrating the extracted data into Excel, ERP systems, or other business workflows, it empowers teams to eliminate tedious manual tasks and concentrate on more valuable work. The platform's AI Agents are adept at managing a variety of file types and formats, ensuring accurate interpretation of tables and unstructured content, as well as verifying and cleansing data before delivering it to the desired destinations. This functionality significantly minimizes human error and speeds up data processing in areas such as reporting, accounting, procurement, compliance, and operations. Additionally, GreenTape prioritizes privacy and control in document management, providing a swift implementation process that requires no coding or specialized IT expertise. This user-friendly approach allows teams to commence automating document-related tasks immediately, thereby enhancing overall productivity. Overall, GreenTape transforms the way organizations manage documents, making workflows more efficient and effective.

Ops0 stands out as the pioneering AI Infrastructure Operator, enhancing the efficiency of DevOps engineers by a factor of ten. The platform features three distinct AI agents: the Infrastructure Agent identifies unmonitored AWS resources and automatically produces Terraform configurations, drastically reducing migration time from months to mere hours; the Configuration Agent allows users to articulate their infrastructure needs in straightforward language, yielding production-ready Terraform, Ansible, or Kubernetes manifests; and the Operations Agent, known as Hive, continuously oversees Kubernetes environments, promptly detecting incidents, analyzing logs, and recommending solutions to prevent outages from occurring. Furthermore, Ops0 excels in various capabilities, including Infrastructure as Code, Configuration Management, Kubernetes Operations, Policy & Compliance, Workflow Automation, Resource Graphing, and support for multi-cloud environments such as AWS, GCP, and Azure. This comprehensive suite of tools not only streamlines DevOps processes but also enhances overall operational resilience and agility.

Sprinklr Service is a robust customer service and contact center solution tailored for enterprises, built on a cohesive customer experience management framework that integrates interactions from over 30 channels, such as social media, messaging, live chat, email, voice, and community platforms, into a single desktop interface for agents. This platform features omnichannel routing, effective case management, and real-time contextual information, enabling agents to provide reliable and uninterrupted support. With the inclusion of AI-driven agent assistance, intelligent routing based on intent, conversational IVR, self-service knowledge bases, and automated bots, as well as comprehensive supervisor dashboards and analytics, Sprinklr significantly enhances agent efficiency, boosts first-contact resolution rates, and elevates overall customer satisfaction by harmonizing conversations, insights, and workflows. Additionally, Sprinklr’s self-service capabilities empower customers to navigate through automated FAQs and AI chatbots, thereby alleviating the burden on agents, while the integrated analytics and reporting tools ensure a comprehensive view of agent performance, facilitating continuous improvement and operational excellence. Overall, this interconnected system not only streamlines interactions but also fosters a more engaging customer experience.

Tonkotsu is a desktop application designed for developers to oversee a team of AI coding agents through a document-focused interface, facilitating a well-organized workflow for planning, coding, and verification that enhances software development by allowing numerous coding tasks to be executed simultaneously while ensuring human supervision and control. Within a single document, users can define the project’s direction and context, after which Tonkotsu evaluates codebases and formulates comprehensive plans; developers can then allocate and monitor a multitude of autonomous tasks without the need for micromanagement. Once the work is complete, teams have the ability to review differences, provide inline feedback, and approve modifications, benefiting from automatic processes for building, linting, testing, resolving conflicts, and merging to enhance the iteration process, guaranteeing that no commits are finalized without direct approval. Designed specifically for professional developers using macOS and Windows, Tonkotsu also allows for planning across various repositories, offers symbol lookup for maintaining context, enables task dependency specification to logically sequence work, and incorporates automatic verification features to improve overall accuracy in development. Additionally, the platform’s intuitive interface simplifies the collaboration between human developers and AI, fostering a more efficient development environment.

Twin is a cloud-based AI platform designed to help people build autonomous businesses through intelligent agents. It enables users to create complex, end-to-end workflows without coding, APIs, or technical knowledge. Twin focuses on operational workflows such as sales, scheduling, customer support, finance, and logistics. During its public beta, users rapidly built agents that handled trading, retail arbitrage, service businesses, and wholesale operations. The platform automatically writes integrations, fixes errors, and maintains systems over time without user intervention. Twin agents include long-term memory that consolidates context and improves performance across tasks. As agents learn, users spend less time prompting and more time scaling outcomes. Twin optimizes cost by switching between high-reasoning and lightweight models during execution. The platform runs entirely in the cloud, allowing instant startup and infinite scalability. Twin makes building autonomous companies accessible to anyone with an idea.

OneAdvanced AI serves as a privacy-centric enterprise-level platform that integrates intelligence seamlessly into business workflows, enhancing productivity, optimizing processes, and facilitating intricate decision-making while ensuring data remains secure and compliant. This platform features a privately hosted large language model in the UK, along with specialized AI agents tailored to various sectors and roles, which automate repetitive tasks such as summarizing data, generating actionable insights, and managing industry-specific workflows in fields like healthcare, legal, education, housing, social care, and wholesale logistics. Additionally, it offers intelligent chat interfaces for streamlined communication, agentic AI capable of coordinating multiple agents to oversee complex operations, and embedded AI that introduces conversational and contextual intelligence into pre-existing applications. OneAdvanced is committed to maintaining robust privacy controls and data sovereignty, reassuring clients that sensitive information stays protected and adheres to regulatory standards. Furthermore, this innovative platform not only prioritizes security but also enhances overall operational efficiency, making it an invaluable asset for organizations aiming to thrive in a data-driven world.

Thread AI's Lemma is an advanced AI orchestration platform designed for organizations to seamlessly construct, connect, and oversee secure, scalable AI-driven workflows and agents, thereby facilitating the automation of intricate, critical processes without the need to rebuild existing infrastructure. The platform offers user-friendly interfaces, low-code components, software development kits (SDKs), and application programming interfaces (APIs) tailored for engineering teams, along with centralized monitoring and traceability for all workflows, allowing users to easily create reusable AI “Workers” that blend models, functions, and data from both structured and unstructured sources. With a strong focus on security and compliance, Lemma implements enterprise-grade protections including AES-256 encryption for data at rest, TLS for data in transit, governance controls, and customizable workflow guardrails to ensure sensitive data is managed appropriately, while also accommodating both cloud and on-premise deployments alongside automatic vulnerability assessments. Furthermore, the platform supports human-in-the-loop monitoring, offers dynamic and non-deterministic execution pathways, ensures fallback resilience, and enhances overall observability, making it a comprehensive solution for modern AI application needs. This multifaceted approach not only streamlines the development process but also enhances the overall reliability and security of AI implementations.

Entrives serves as an AI co-founder designed to assist entrepreneurs in comprehending, managing, and expanding their businesses through the utilization of real-time data. Rather than toggling between various dashboards such as Stripe, analytics platforms, user databases, and email services, Entrives integrates everything into a single interface, providing straightforward and actionable responses to crucial inquiries like: What are the reasons for stagnant revenue? Who has disengaged and what are the underlying causes? What priorities should I tackle today? Entrives goes beyond mere data analysis; it empowers you to take action. When it identifies problems such as customer churn, payment failures, or sluggish growth, it can suggest specific measures, including drafting re-engagement emails, conducting follow-ups, or initiating operational tasks. You maintain oversight by approving any actions prior to their implementation. Equipped with inherent signals, user insights, and automation features, Entrives transforms uncertainty into clarity, enabling founders to concentrate on strategies that genuinely propel their businesses forward and achieve sustainable growth.

Dyna.Ai represents a robust platform for enterprise-level AI agents and AI-as-a-Service offerings, aimed at revolutionizing both business processes and customer interactions by merging conversational AI, generative models, and autonomous agents capable of comprehending and executing intricate tasks across various channels and languages. This platform empowers businesses to create, train, and implement AI-driven employees and applications, including conversational assistants, voice and avatar interactions, customer engagement bots, knowledge partners, and automated task executors that function tirelessly around the clock, demonstrating adaptable, analytical, and proactive characteristics. Among its features are tools like Agent Studio, VoiceGPT, and AvatarGPT, which facilitate the development of intelligent agents and are specifically designed for various industry sectors such as banking, lending, insurance, wealth management, telecommunications, contact centers, and business process outsourcing. By emphasizing scalable automation, Dyna.Ai seamlessly integrates with pre-existing systems, enabling real-time decision-making while enhancing operational effectiveness. Ultimately, this platform is set to transform how organizations leverage AI to optimize their workflows and elevate customer experiences.

ORION is an innovative data security platform designed specifically for AI, replacing outdated rule-based Data Loss Prevention (DLP) methods by autonomously comprehending and overseeing sensitive data transfers across various channels, including endpoints, cloud services, email, SaaS applications, web platforms, storage systems, and more, utilizing intelligent insights rather than fixed policies. By employing advanced context-aware AI agents, it effectively categorizes both structured and unstructured data, tracks data lineage, monitors identity along with environmental indicators, and identifies subtle signs of risky or abnormal activities that may suggest data exfiltration, enabling organizations to avert leaks in real-time while significantly reducing false positives and requiring minimal initial configuration. Furthermore, ORION is adept at continuously adapting to normal business activities and data movements, allowing it to differentiate genuine actions from possible threats, while also integrating seamlessly with identity and CRM systems to provide richer contextual information. In addition, it can optionally assist in policy enforcement for compliance purposes, all the while maintaining a primary focus on intent-aware detection and proactive prevention strategies. This makes ORION not only a powerful tool for safeguarding sensitive information but also a vital component in enhancing overall organizational security infrastructure.

Loop AI is an automated platform that leverages artificial intelligence to assist contemporary restaurants and digital food brands in simplifying the intricate operational and financial challenges posed by third-party delivery services such as Uber Eats, DoorDash, and Grubhub. By efficiently managing delivery revenue reconciliation, financial reporting, operational metrics, and reducing errors, it allows teams to devote less time to manual bookkeeping and focus more on expansion. Functioning as a supportive "co-worker" for restaurant back offices, it seamlessly integrates with accounting systems to automate the generation of journal entries, reconcile chargebacks, and enhance transparency in delivery performance. This empowers operators to discover hidden revenue streams, safeguard profit margins, and make informed, data-driven choices. Additionally, Loop AI provides valuable delivery analytics, trend insights, and automates repetitive tasks, enabling restaurant staff to significantly reduce mistakes. As a result, businesses can operate more efficiently, ultimately leading to better customer satisfaction and increased profitability.

Maxima is an advanced AI-driven platform designed for accounting and financial close automation, aiming to revolutionize enterprise record-to-report processes by taking on the most tedious and error-prone activities such as journal entry creation, reconciliations, transaction matching, variance analysis, and overall close operations while ensuring human oversight and adherence to compliance standards like SOX. Its intelligent AI agents gather data from various systems, create a cohesive financial context using an Enterprise Finance Graph, produce logic-based journal entries at scale, ensure real-time validation of the general ledger's accuracy, and offer comprehensive evidence and audit trails, enabling accounting teams to focus more on review rather than on the manual preparation of tasks. Maxima seamlessly integrates with existing ERP systems by automatically posting entries and consolidating various tasks, reconciliations, and reporting into a unified platform that not only streamlines the close process—cutting down the time needed by several days—but also eliminates repetitive tasks, achieving a high level of automation coverage that enhances overall efficiency in financial operations. This innovative approach empowers financial teams to work smarter and allocate their time to more strategic activities, ultimately driving better decision-making within organizations.

GPT-5.3-Codex is a next-generation AI agent built to expand Codex beyond code writing into full-spectrum professional execution. It unifies advanced coding intelligence with reasoning, planning, and computer-use capabilities. The model delivers faster performance while handling more complex workflows across development environments. GPT-5.3-Codex can autonomously iterate on large projects while remaining interactive and steerable. It supports tasks such as debugging, deployment, performance optimization, and system monitoring. The model demonstrates state-of-the-art results across real-world coding benchmarks. It also excels at web development, generating production-ready applications from minimal prompts. GPT-5.3-Codex understands intent more effectively, producing stronger default designs and functionality. Its agentic nature allows it to operate like a collaborative teammate. This makes it suitable for both individual developers and large teams.

Nanobot is a lightweight, open-source framework for personal AI assistants that focuses on providing essential agent functionalities and autonomous capabilities within a compact and understandable codebase of roughly 3,400 to 4,000 lines of Python, which is around 99% smaller than similar large agent frameworks. Its design is purposely straightforward and modular, making it accessible for researchers and developers to comprehend, modify, and explore for various projects. The framework includes features such as persistent memory, task scheduling, built-in tools, and the ability to integrate with several large language models through platforms like OpenRouter, allowing it to function locally or to be deployed swiftly using command-line instructions. Furthermore, nanobot supports real-time web searches and can connect through multiple chat platforms, including Telegram, Discord, WhatsApp, and Feishu, enabling seamless interaction across diverse environments. The lightweight structure not only facilitates rapid startup times and minimal resource consumption but also provides a clean architectural framework that developers can easily customize without intricate abstractions, making it an ideal choice for both personal use and experimentation in AI development. Additionally, its user-friendly nature encourages innovation and creativity among developers, fostering an environment ripe for advancements in AI applications.

Sonar is an innovative platform for mortgage experiences driven by AI, functioning as a sophisticated loan origination system that streamlines intricate mortgage workflows and merges point of sale LOS, customer relationship management, and pricing engine capabilities into one cohesive cloud-based solution designed to minimize manual processes and enhance operational efficiency. This allows teams to efficiently manage interactions with borrowers, monitor referral partners, handle pricing and approvals, and expedite loan closures through automated communications, compliance monitoring, and real-time teamwork. Additionally, its intelligent agents empower users to perform tasks using natural language commands, eliminating the need to sift through menus, and it seamlessly integrates with existing infrastructures and automated underwriting solutions from Fannie Mae and Freddie Mac. Moreover, the platform provides customizable workflows, mobile access, white-labeling options, and top-tier security and scalability, enabling lenders and brokers to function at a higher level of productivity. As the mortgage industry evolves, Sonar continues to adapt and enhance its features to meet the changing needs of its users.

SanctifAI serves as a platform that incorporates human insight within AI workflows, enhancing the accountability, reliability, and ethical foundation of AI systems. This innovative approach allows autonomous AI agents to reach out to verified individuals for judgment, oversight, and decision-making precisely at critical moments. Through its marketplace, SanctifAI effectively pairs tasks with qualified experts, linking them to AI processes through an API while offering cryptographically verifiable evidence of human involvement to uphold authenticity and accountability. The overarching aim is to shift AI from being solely automated solutions to becoming human-centered intelligence that responsibly scales across intricate workflows. Ultimately, this model fosters a collaborative environment where AI and human expertise can work in tandem for superior outcomes.

GPT-5.3-Codex-Spark is OpenAI’s first model purpose-built for real-time coding within the Codex ecosystem. Engineered for ultra-low latency, it can generate more than 1000 tokens per second when running on Cerebras’ Wafer Scale Engine hardware. Unlike larger frontier models designed for long-running autonomous tasks, Codex-Spark specializes in rapid iteration, targeted edits, and immediate feedback loops. Developers can interrupt, redirect, and refine outputs interactively, making it ideal for collaborative coding sessions. The model features a 128k context window and is currently text-only during its research preview phase. End-to-end latency improvements—including WebSocket streaming and inference stack optimizations—reduce time-to-first-token by 50% and overall roundtrip overhead by up to 80%. Codex-Spark performs strongly on benchmarks such as SWE-Bench Pro and Terminal-Bench 2.0 while completing tasks significantly faster than its larger counterpart. It is available to ChatGPT Pro users in the Codex app, CLI, and VS Code extension with separate rate limits during preview. The model maintains OpenAI’s standard safety training and evaluation protocols. Codex-Spark represents the beginning of a dual-mode Codex future that blends real-time interaction with long-horizon reasoning capabilities.

Teneo.AI is a market-leading agentic AI platform built to fully automate enterprise customer service. It delivers intelligent AI agents that manage voice and digital interactions with up to 99% resolution accuracy. Designed for speed, Teneo enables organizations to launch pilots in weeks and reach production rapidly. The platform supports omnichannel engagement across voice, chat, apps, and email from a single environment. Voice AI capabilities allow enterprises to handle millions of interactions every month without service disruption. Teneo integrates easily with existing contact center and enterprise systems through open APIs. Built-in analytics provide actionable insights to continuously optimize performance. Enterprise-grade security and governance ensure compliance with internal and regulatory requirements. Organizations achieve significant cost savings while improving first-contact resolution and CSAT. Teneo helps enterprises progress from automation to fully agentless customer service operations.

OptiSol's Agentic Process Automation (APA) solutions aim to elevate the standard of task automation by integrating intelligent agents that can make decisions independently and optimize processes. These advanced agents are equipped to understand the context of their environment, predict potential outcomes, and carry out actions with minimal reliance on human operators, leading to improved efficiency across various sectors such as finance, operations, customer service, and supply chain management. Among the standout features of OptiSol's APA are context-sensitive decision-making, proactive management of workflows, ongoing optimization of processes, increased agility in business operations, and the ability to scale effectively. By harnessing these innovative capabilities, organizations can realize smarter automation, accelerate their operational processes, and ensure continuous improvement to maintain a competitive edge in the marketplace. Ultimately, this approach fosters a dynamic environment where businesses can adapt and thrive in response to changing demands.

Customers can build trust around data security. Conveyor is a platform for cloud-based businesses that helps them prove their trustworthiness to their customers. It also helps to ensure that their vendors are trustworthy. Join the network to build trust in data security. Conveyor is creating the largest network of companies that understand data security is a business driver, not a cost center. By simplifying the exchange security information, we are making the internet more trustable. Streamlining the sharing of security information to prospects and customers will help you move compliance forward in your sales cycle. Responding quickly to customer security reviews can help you save 60%.

Create your digital workforce effortlessly within just a few clicks—it's as simple as that! The Druid Chatbot Platform empowers businesses to accomplish more with fewer resources. Druid serves as an AI-driven, no-code platform for chatbot creation, enabling non-technical developers to craft, implement, and launch engaging interactions among employees, customers, partners, and enterprise systems via seamless text and voice communication across various channels. This platform boasts a unique multi-language NLU engine that accurately discerns user intentions, sentiment, and system entities, complemented by our Connector Designer that allows integration with any enterprise application, including REST/SOAP APIs, SQL/Oracle databases, ERPs, and CRMs. By utilizing chatbots, organizations can save both time and money, delegating repetitive tasks to these digital assistants so that human workers can concentrate on more meaningful activities. Moreover, chatbots significantly improve user experience by providing a conversational AI interface for interactions with any enterprise system, ultimately fostering a more productive work environment. Embrace the future of work by integrating chatbots into your daily operations, and watch your efficiency soar.

Thankful's AI agent is trained and tailored to your business. It works seamlessly within your existing helpdesk and can resolve large volumes of customer questions via email, chat, SMS and in-app channels. Thankful's AI agent is able to understand, connect with, solve, personalize and inform. It's able to deliver a human-like service experience, but with machine-like speed, expertise, and scale. Thankful's agent assistance provides AI intuition for human support staff. It saves them time and effort by collecting all relevant information and suggesting next steps. Every customer problem can be solved by the brand using real-time data, reports, and alerts.

Enhance your efficiency with seamless one-click access to a variety of AI agents. You can summarize information, create code, compose tweets, and much more directly from your browser. Access ChatGPT immediately by clicking the icon or using a keyboard shortcut, with no login necessary and instant entry to a collection of premium prompts. By utilizing your personal API key, you only pay for what you use, which is generally more economical than the ChatGPT Plus subscription. The keyboard shortcut grants you access to an extensive library of high-quality prompts, ensuring your workflow is optimized. Your data remains secure on your local device, and you have the option to delete your messages whenever you wish. Features such as color-coded previews, a domain availability checker, and customizable code previews are also available. You can inquire about the current webpage, search for AI-generated images, and generate Tailwind components effortlessly. Some team members possess unique capabilities, such as the ability to summarize the content found on your current page, adding even more value to your productivity toolkit. This comprehensive set of tools is designed to streamline various tasks, making your online experience more efficient than ever before.